Exterior

Reviews of Residence Inn by Marriott Ocean City

3 out of 5
Residence Inn by Marriott Ocean City
300 Seabay Lane, Ocean City, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1000 reviews" "
Rating 8 - Good. 196 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

johnnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 3 nights in Apr 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 29 Apr,2024
Thank you for choosing the Residence Inn by Marriott Ocean City for your trip to Ocean City, MD! It warms our hearts to hear that our staff has consistently provided you with professional service. We appreciate your observation and appreciate the time to leave us your feedback. We value all feedback as we constantly strive to provide our guests with exceptional service and accommodations, and we hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Phyllis, Cheshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. The staff was friendly, the breakfast was delicious, the room was spacious, and the view was beautiful! I would stay here again and again.
Stayed 1 night in Apr 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 29 Apr,2024
Thank you for choosing to stay with us at the Residence Inn by Marriott Ocean City. We are delighted to hear that you had a comfortable and enjoyable time during your visit. It is also great to hear that our staff is friendly and you enjoyed the breakfasts and our views. Our team takes great pride in offering exceptional hospitality and attending to our guests' needs, so it's wonderful to know that we succeeded in providing you with a relaxing and rejuvenating experience. We hope to welcome you back again soon.

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. The room is beautiful, staff is great, and it’s so close to everything!
Stayed 3 nights in Apr 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 25 Apr,2024
It was a pleasure having you with us! Thank you for your five-star review. The Residence Inn by Marriott Ocean City team is delighted we could serve you so well. We hope to welcome you back again soon.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff was very nice.
Stayed 3 nights in Apr 2024
Response from JW on 25 Apr,2024
Thank you Edward!

10/10 Excellent

Tara

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and fun entertainment.
Stayed 3 nights in Apr 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 22 Apr,2024
Thank you for choosing the Residence Inn by Marriott Ocean City and for taking the time to share your feedback. We're delighted to hear that you enjoyed the property and the fun entertainment. It warms our hearts to hear that our staff has provided you with pleasant and professional service. We hope to welcome you back again soon.

10/10 Excellent

Cristina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and we had a great experience. Staff was very nice and overall hotel cleanliness was great.
Stayed 3 nights in Apr 2024
Response from JW on 20 Apr,2024
Thank you Cristina, we hope to welcome you back with us again!

10/10 Excellent

Michael T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the view and the balcony. I hated leaving.
Stayed 3 nights in Apr 2024
Response from JW on 17 Apr,2024
Thank you Michael, we hope to welcome you back!

10/10 Excellent

Hisham

Stayed 1 night in Apr 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 16 Apr,2024
Thank you for choosing the Residence Inn by Marriott Ocean City for your recent trip to Ocean City, Maryland. Our team takes great pride in offering exceptional hospitality and attending to our guests' needs, so it's wonderful to know that we succeeded in providing you with a relaxing and rejuvenating experience. Thank you for sharing your experience, we hope to welcome you again soon.

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Room was spacious, well equipped, and price was reasonable. Room not ready til 45- minutes after checkin time (4:45pm); front desk staff curt and unfriendly; not in walking distance to most area attractions.
Stayed 1 night in Apr 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 5 Apr,2024
Thank you for taking the time to share your feedback, Ms. Jennifer. We are pleased to hear that you found your room spacious, well-equipped, and reasonably priced. We apologize for any inconvenience you experienced with the delayed check-in and interactions with our front desk staff. Your comments are important to us and will be shared with our team for review. We regret that our location did not meet your expectations in terms of proximity to area attractions. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than some of the really big dogs, this hotel is great for a weekend getaway. Not sure why they put big dogs on the top floor which is supposed to be the quietest, but it wasn’t as loud as other hotels i’ve been to. The receptionists go above and beyond to be accommodating and they are super friendly. The complimentary breakfast is also superior to other hotels that have breakfast included. The elevators were really slow, but the hotel was entirely booked so i understand that. The stairs were faster than the elevator most of the time. The views from the room and hallway are beautiful! Overall, this is a nice hotel.
Stayed 1 night in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 5 Apr,2024
Thank you for taking the time to share your feedback, Isabella. We are delighted to hear that you enjoyed your weekend getaway at our hotel. We appreciate your kind words about our accommodating receptionists, superior complimentary breakfast, and beautiful views. We apologize for any inconvenience caused by the placement of big dogs on the top floor and the slow elevators during your stay. We hope to welcome you back again in the future.

10/10 Excellent

Patti, Tonawanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel !! Would love to come back !
Stayed 1 night in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 2 Apr,2024
Thank you for sharing your feedback on your stay at the Residence Inn by Marriott Ocean City. We are grateful for your time and we are happy to hear that you had a great experience. We would love for you to come back too!

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great ocean views - off the main beach strip so not as busy and better for families
Stayed 1 night in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 25 Mar,2024
Thank you for choosing our bayside location for your recent stay in Ocean City, Maryland! We greatly appreciate you taking the time to provide your feedback on your visit. We strive to provide our guests with a clean, comfortable, and enjoyable stay. We are delighted to hear that you enjoyed your stay and especially enjoyed our amazing views and found us convenient for your family. We hope to welcome you back again.

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view
Stayed 3 nights in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 22 Mar,2024
Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed the beautiful view during your stay at the Residence Inn by Marriott Ocean City. We hope to welcome you back again soon for another enjoyable experience.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 22 Mar,2024
Thank you so much for taking the time to leave us a 5-star review, Shawn! We are delighted to hear that you enjoyed your stay at Residence Inn by Marriott Ocean City. Our team works hard to provide exceptional service and ensure our guests have a comfortable experience. We hope to welcome you back again soon for another wonderful stay.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel but parking is an issue. Had to wake up at 6am to get my car from a tow zone and move it since there was no parking on the property late at night.
Stayed 1 night in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 18 Mar,2024
Thank you for choosing the Residence Inn by Marriot Ocean City. We appreciate you for taking the time to share your feedback with us. We're glad to hear that you found our hotel beautiful and clean as our staff takes pride in providing excellent hospitality and accommodating our guests' needs. We apologize for any inconvenience you experienced with parking and will consider your comments for future improvements. Thank you for choosing Residence Inn by Marriott Ocean City. We hope to welcome you back again soon.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 11 Mar,2024
Thank you so much for taking the time to leave us such a wonderful review, Karin! We are thrilled to hear that you enjoyed your stay with us at Residence Inn by Marriott Ocean City. We strive to provide all of our guests with a comfortable and enjoyable experience, and we are delighted to hear that we met your expectations. We hope to welcome you back again soon for another enjoyable experience!

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique style of the hotel
Stayed 5 nights in Mar 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 11 Mar,2024
Thank you for taking the time to share your feedback, Jack. We are delighted to hear that you had a great experience at Residence Inn by Marriott Ocean City and enjoyed the unique style of our hotel. We strive to provide a clean, comfortable, and enjoyable experience for all of our guests, and we hope to welcome you back again soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people there
Stayed 3 nights in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Mar,2024
Thank you for choosing our location for your stay in Ocean City, Maryland. We appreciate the time to provide us with your feedback and are delighted to hear that our staff was pleasant and you had an enjoyable experience. Our team takes great pride in offering exceptional hospitality and attending to our guests' needs, so it's wonderful to know that we succeeded in providing you with a relaxing and rejuvenating experience. We hope to welcome you back again soon.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here
Stayed 2 nights in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 6 Mar,2024
We would like to take this opportunity to thank you for choosing Residence Inn by Marriott Ocean City for your stay in Maryland, Ms. Leah. We appreciate your time in providing us with your feedback and are thrilled to know that you enjoyed your stay with us.Our team is dedicated to providing exceptional hospitality and ensuring that our guests' needs are always met, so it's gratifying to hear that we succeeded in providing you with a relaxing and rejuvenating experience. We look forward to having the pleasure of welcoming you back again soon.Thank you once again for choosing us.

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 2 nights in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 5 Mar,2024
Thank you for staying with us at the Residence Inn by Marriott Ocean City and for taking the time to provide us with your feedback. Our team takes great pride in offering exceptional hospitality and attending to our guests' needs, so it's wonderful to know that we succeeded in providing you with a relaxing and rejuvenating experience. We hope to see you again soon.

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
It was new and very clean
Stayed 1 night in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 3 Mar,2024
Thank you for taking the time to share your experience with us, Ms. LaToya. We are pleased to hear that you found our hotel to be new and very clean. Our goal is to provide all of our guests with a comfortable and enjoyable stay, and we hope to have the opportunity to welcome you back again soon.

8/10 Good

xiangchun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property.
Response from Keith W. | Residence Inn by Marriott Ocean City on 26 Feb,2024
Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your stay at Residence Inn by Marriott Ocean City. We appreciate your feedback and hope to welcome you back again soon for another pleasant stay.

10/10 Excellent

Robert

Stayed 2 nights in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 21 Mar,2024
Thank you so much for taking the time to leave us a 5-star review, Mr. Robert! Our staff takes pride in delivering an exceptional stay for our guests and we are thrilled to hear that you had an enjoyable stay with us at Residence Inn by Marriott Ocean City. We hope to welcome you back again soon for another wonderful experience.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to fagers island bar
Stayed 1 night in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 18 Feb,2024
Thank you for taking the time to share your feedback, Mr. Paul. We're glad to hear that you enjoyed our convenient location near Fager's Island Restaurant and Bar. We strive to provide our guests with exceptional service and hospitality and hope to welcome you back again soon for another enjoyable stay.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind group of people. Very clean, enjoyed their Mac and Cheese event as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tanisha

I loved it , everything about my stay … very nice hotel … I m coming back in a few weeks to stay at your luxury hotel felt like home
Stayed 1 night in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 9 Feb,2024
Thank you for choosing Residence Inn by Marriott Ocean City for your recent stay. We appreciate your positive feedback regarding your stay at our hotel. We strive to provide exceptional service and accommodations to our guests, and it is always a pleasure to know that our efforts have been recognized. Furthermore, it's wonderful to hear that you had a pleasant experience and have already scheduled a return trip. We look forward to welcoming you back again soon.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. It was clean. We would definitely return in the future.
Stayed 2 nights in Feb 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 9 Feb,2024
Thank you for choosing Residence Inn by Marriott Ocean City for your recent stay. We appreciate your positive feedback regarding the cleanliness of our hotel. It's wonderful to hear that you had a pleasant experience and would consider returning in the future. We look forward to welcoming you back again soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, and the staff were friendly and accommodating. We enjoyed the views from the balcony. Will definitely go again!
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 5 Feb,2024
Thank you so much, Ms. Amy, for taking the time to share your positive experience at Residence Inn by Marriott Ocean City. We are delighted to hear that you found our hotel to be clean and our staff friendly and accommodating. It's wonderful to know that you enjoyed the views from your balcony, we hope that you enjoyed our other great amenities, like the indoor pool and our complimentary breakfast. We appreciate your kind words and look forward to welcoming you back again in the future.

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, dog friendly, and very clean.
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 1 Feb,2024
We are delighted to receive your 5-star review for your recent stay at Residence Inn by Marriott Ocean City. It's fantastic to hear that you had such a wonderful experience. Our team strives to provide exceptional service and create a comfortable atmosphere for all our guests. We are proud to be a pet-friendly hotel in Ocean City, Maryland, and enjoy meeting so many great dogs.Thank you for taking the time to provide us with your feedback. We value your opinion and hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Everything was good.
Stayed 1 night in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 31 Jan,2024
Thank you, Mr. Howard, for taking the time to leave us a review on your experience at our location! We are thrilled to hear that you had a good experience and found the Residence Inn by Marriott Ocean City a good value. We strive to offer competitive rates while maintaining the high standards of service and amenities that our guests have come to expect and appreciate the recognition. Thank you once again for your support we hope to have the pleasure of welcoming you back soon for another wonderful stay.

10/10 Excellent

Farrah, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 30 Jan,2024
Thank you for staying with us at the Residence Inn by Marriott Ocean City and for taking the time to share your feedback with us. We are grateful to know that we delivered an exceptional stay for you as we are always striving to contribute to our guests having the best stay possible. We hope to have the opportunity to have you stay with us again soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 30 Jan,2024
Thank you for choosing the Residence Inn by Marriott Ocean City for your recent stay in the area. Our staff takes pride in providing excellent service and hospitality and it is great to know that we succeeded with your stay. We look forward to welcoming you back soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 22 Jan,2024
Thank you for choosing to stay with us in Ocean City, Maryland, Mr. Ryan. We appreciate you taking the time to rate your experience with us and we are delighted to hear that you had a pleasant stay. We look forward to welcoming you back in the future for another great experience. Thank you once again for choosing the Residence Inn by Marriott Ocean City.

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 22 Jan,2024
Thank you for choosing our location for your recent stay in Ocean City, Maryland. I appreciate you taking the time to provide us with your rating on your experience with us. We strive to provide a clean, comfortable, and enjoyable experience for all of our guests, and we are happy to hear that you had an exceptional stay with us. Thank you once again, we hope to welcome you again soon.

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint would be parking was difficult for handicap. Regular parking was scarce as well
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 16 Jan,2024
Thank you for taking the time to provide your feedback, Ms. Mary. We apologize for any inconvenience you experienced regarding parking, especially for individuals with disabilities. We appreciate you bringing this to our attention and understand the importance of accessible parking. We will consider your comments for future improvements. We appreciate your patronage and hope to have the opportunity to have you as our valued guest in the future.

10/10 Excellent

merysa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free upgrade
We checked in at 11:30pm and they had given us a handicapped accessible room however no one in my family is handicapped. So we went downstairs to request a room change and at first she said that they were almost fully booked and then I showed her what room we booked and she said that she needs to get her manager. The manager came and instead of the room we requested she upgraded us free of charge. It was such a nice surprise.
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 15 Jan,2024
Thank you for choosing Residence Inn by Marriott Ocean City for your recent stay, Ms. Merysa. We apologize for the inconvenience caused by initially assigning you a handicapped-accessible room. Our team strives to provide the best accommodations for each guest, and we appreciate your patience during the room change process. We are pleased to hear that our manager was able to upgrade your room free of charge, and we hope this made your stay even more enjoyable. We value your feedback and hope to welcome you back in the future.

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property and will definitely be back.
Stayed 1 night in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 15 Jan,2024
Thank you for choosing Residence Inn by Marriott Ocean City for your recent stay. We are thrilled to hear that you loved our property and that you plan on returning in the future. We appreciate your time to leave us your positive feedback and look forward to welcoming you back again soon.

10/10 Excellent

Sharice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options very close, on site parking was a plus. Indoor pool was very small but convenient. Very lovely bar & reception area in the evening. Room was spacious & updated
Stayed 1 night in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 15 Jan,2024
Thank you for taking the time to share your feedback, Ms. Sharice! We're glad to hear that you found our dining options and on-site parking to be convenient. It's also great to know that you enjoyed the lovely bar and reception area in the evening. We appreciate your kind words about our spacious and updated rooms. We hope to welcome you back for another enjoyable stay soon!

6/10 Okay

Norma

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 15 Jan,2024
Thank you for taking the time to share your feedback, Ms. Norma. We strive to provide a clean and comfortable environment and an enjoyable time for our guests. We're sorry to hear that your experience with us fell short of your expectations. We appreciate your valuable input and will use it to improve our services. If there's anything else you'd like to discuss, please feel free to reach out.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 16 Jan,2024
Thank you for taking the time to leave us a 10 out of 10 rating, Anthony! It is our goal to deliver great service and exceptional hospitality to our guests and we are delighted to hear that you had a great experience at Residence Inn by Marriott Ocean City. We hope to welcome you back soon for another wonderful stay. Thank you once again for your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot.
Always a good stay at this property. Easy check in. Clean...quiet...smiling faces. I highly recommend...as i have to friends
Stayed 2 nights in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Jan,2024
Thank you for taking the time to share your positive experience at Residence Inn by Marriott Ocean City, Michael! We are thrilled to hear that you had a good stay and enjoyed our easy check-in process, clean and quiet environment, and friendly staff. We appreciate your recommendation to your friends and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Jan,2024
We appreciate the positive feedback of Residence Inn by Marriott Ocean City. We hope to welcome you back again soon. Thank you for the time to share your experience!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Quick Couples Getaway
We have stayed in many hotels in Ocean City over the years usually Ocean Front. We decided to stay Bay Front this year. First time staying at the Residence Inn by Marriott and could not have been more pleased.
Stayed 1 night in Jan 2024
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Jan,2024
Thank you for choosing Residence Inn by Marriott Ocean City for your recent stay. We are delighted to hear that you thoroughly enjoyed your time with us and that our Bay Front location met your expectations. We greatly appreciate your kind words and we hope to have the pleasure of welcoming you back in the future for another exceptional experience.

6/10 Okay

Rigoberto

Liked: Cleanliness, property conditions & facilities
This is a great property if you do not want to use the pool, eat breakfast, or expect a good experience in the evenings. The only reason I paid more for the Marriot Residence in, was because it always has had a sense of luxury and quality, Breakfast, is better at Holiday Inn then Marriot. The staff was serving food like this was animals being service, not guest. Overall experience was terrible, move to the Hilton, much better experience.
Stayed 2 nights in Dec 2023
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Jan,2024
Thank you for sharing your feedback with us, Rigoberto. We apologize for any inconvenience or disappointment you experienced during your stay. We appreciate your feedback about the pool, breakfast, and evening experience, and we will share it with our team for further improvement. We strive to provide a sense of luxury and quality to all our guests, and we apologize if we fell short during your visit. We understand your preference for the Holiday Inn, and we hope you'll consider giving us another chance to provide you with a better experience in the future. Thank you once again for your feedback.

6/10 Okay

Meaghan

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Jan,2024
Thank you for choosing Residence Inn by Marriott Ocean City for your recent stay, Ms. Meaghan. We appreciate you taking the time to share your feedback with us. We apologize if any aspects of your experience did not meet your expectations. We value your feedback and will use it to enhance our services. If there is anything else you would like to discuss, please feel free to reach out to us.

4/10 Poor

dawn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Carleigh, the manager, was amazing! Called about early check-in and she actually called when the room was ready. Was very accommodating regarding the New Years Eve party. Loved the look of the property. But... the sofa bed was not sleepable. I did report to the front desk. We travel alot and I always take the sofa bed because my husband snores. I could not sleep on it. Also, the breakfast on Sunday, 1/31 had issues. They kept running out of food and it took so long to restock that we just didn't eat much. For example, no bread at all... bread, bagels, etc Probably staffing issues but they knew they were at capacity. But not a good Marriott experience. We expected much more from you guys, especially with the sofa bed. The front desk girl was nice, apologetic, but that was it.
Stayed 2 nights in Dec 2023
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Jan,2024
Thank you for sharing your feedback, Ms. Dawn. We're thrilled to hear that Carleigh provided you with excellent service and that you enjoyed the look of our property. We apologize for the inconvenience you experienced with the sofa bed and the breakfast on Sunday. Your comments regarding the sofa bed have been noted, and we will address this issue with our team. Additionally, we apologize for the delays in restocking breakfast items. We appreciate your understanding, and we will use your feedback to improve our service. We hope to welcome you back again soon.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing . Clean place!!
Stayed 1 night in Dec 2023
Response from Keith W. | Residence Inn by Marriott Ocean City on 7 Jan,2024
Thank you so much for your kind words, Ms. Brooke! We are delighted to hear that you found our hotel to be amazing and clean. Providing a comfortable and pristine environment for our guests is always our top priority. We hope you had a wonderful stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Jose

Stayed 2 nights in Dec 2023
Response from Keith W. | Residence Inn by Marriott Ocean City on 22 Jan,2024
Mr. Jose, thank you for staying with us at the Residence Inn by Marriott Ocean City. We appreciate the time to provide us with your rating on your experience. Our team takes great pride in offering exceptional hospitality and attending to our guests' needs, so it's wonderful to know that we succeeded in providing you with a relaxing and exceptional experience. We hope you will stay with us again when your travels bring you back to the area. Thank you once again.

10/10 Excellent

Tomasz, Parsippany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2023
Response from Keith W. | Residence Inn by Marriott Ocean City on 8 Jan,2024
Thank you for taking the time to provide your feedback, Mr. Tomasz. We appreciate your input and are glad to hear that you had an okay experience at our Residence Inn by Marriott Ocean City. If there is anything specific you would like to share or any suggestions you have for improvement, please feel free to let us know. We value your opinion and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Carolyn

Travelled with family
Heat didn’t work properly in one room. Very hot even after reporting it.
Stayed 2 nights in Dec 2023
Response from Keith W. | Residence Inn by Marriott Ocean City on 1 Jan,2024
Thank you for choosing Residence Inn by Marriott Ocean City for your recent stay, Carolyn. We appreciate your feedback regarding the issue you experienced with the heat in your room. We apologize for any discomfort this may have caused you. Our team is dedicated to providing a comfortable and enjoyable stay for our guests, and we regret that we fell short in this instance. We have shared your comments with our maintenance team for immediate review and resolution. We hope to have the opportunity to welcome you back in the future and provide you with a seamless stay.