Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
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May 2024

Moon Palace Jamaica – All Inclusive

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, pool loungers
Exterior detail
Premium bedding, free minibar, in-room safe, individually furnished
Breakfast, lunch, dinner served; international cuisine, pool views
Coffee shop

Overview of Moon Palace Jamaica – All Inclusive

Reviews
8.4

Very good

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • Spa

Explore the area

Main Street, Ocho Rios, Saint Ann
  • Popular LocationMongoose Jamaica1 min walk
  • Popular LocationPier 81 min walk
  • Popular LocationMOMO @ Moon Palace Jamaica Grande2 min walk
  • Popular LocationBurger King3 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Superior Governor Suite Ocean View - King Size Bed

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

cleanliness

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
2 bedrooms
Private bathroom
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Family Partial Ocean View - Kids & Teens Free

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Walk Out Suite Ocean View - Kids & Teens Free

cleanliness

Highlights

Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View with Balcony - Kids & Teens Free

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View

cleanliness

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Ocean View

cleanliness

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Ocho Rios

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. Mystic Mountain is a popular attraction and the area's natural beauty can be seen at Dunn's River Falls and Jamaica Beaches. Travelling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

What's nearby

  • Turtle Beach - 6 min walk
  • Mahogany Beach - 16 min walk
  • Ocho Rios Fort - 4 min drive
  • Mystic Mountain - 7 min drive
  • Dunn's River Falls - 7 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • Mother`s - 4 min walk
  • 8Rivaz Lounge - 7 min walk
  • KFC - 5 min walk
  • MOMO @ Moon Palace Jamaica Grande - 2 min walk
  • Jimmy Buffett's Margaritaville (Ocho Rios) - 13 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury all-inclusive property near Dunn's River Falls
Take advantage of a nightclub, 2 swim-up bars and a beach bar at Moon Palace Jamaica – All Inclusive. With a white sand beach, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a body wrap, a body scrub and a manicure/pedicure at AWE Spa, the on-site spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, features ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with 2 swim-up bars and sunloungers
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), beach umbrellas and ATM/banking services
  • Ping pong, smoke-free property and luggage storage
  • Guest reviews give good marks for the family-friendly amenities, helpful staff and overall condition
Room features
All 705 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Childcare services, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 40-inch Smart TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Moon Palace Jamaica – All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Checkout is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, aerobics classes, bartending classes and more.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park and within a 10-minute walk of Ocho Rios Craft Park and Jamaica Beaches. Dunn's River Falls is 2.7 mi (4.3 km) away.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 608 out of 1126 reviews" "
Rating 8 - Good. 241 out of 1126 reviews" "
Rating 6 - Okay. 138 out of 1126 reviews" "
Rating 4 - Poor. 67 out of 1126 reviews" "
Rating 2 - Terrible. 72 out of 1126 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cislyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!🎉
Stayed 5 nights in Mar 2024

10/10 Excellent

Kristopher, New Braunfels

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Mar 2024

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Elma G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest places i have been in the past few years, service was excellent, food was great! and the hotel was beautiful, neat and clean, and very welcoming.. the one thing I will note is the entertainment, there were just a couple of shows- Bob Marley and the magic show that were awesome the rest not impressive and the disco was not open!, i was expecting to hear more Bob Marley music!!
Stayed 4 nights in Mar 2024

8/10 Good

Tiffiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I only have one unpleasant experience with this resort, but let me give you the good, first. The resort is absolutely beautiful. The staff is impeccable. They’re so attentive, and kind. Everyone I encountered was so sweet and always there to serve you, & see if you need anything. The restaurants we did go to, was awesome. The food was so good, even jerk hut on the beach. I loved the food, a lot. The drinks were good, I’m not a big drinker. The entertainment was wonderful! I loved the vibe at the pool, so much Fun. They have so many pools. Everything in good walking distance. You’re greeted like royalty when you first arrive to resort. Jamaicans there are truly amazing! We felt so safe. It was my 16 year daughter and I. This resort is just awesome for family. I really loved our stay. The very unpleasant experience is the pushy workers that try to make you buy resort membership (like a timeshare). You can say no, a thousand times and they still keep pushing. It’s a 90 minute session, they swindle you into, calling it a welcoming package, when you arrive. They will get others (higher up) to help convince you, they was so pushy it was horrible!!! I didn’t come on vacation to buy a $30,000 and up timeshare (membership as they call it)….It literally was uncomfortable and they’re so inconsiderate, & that’s the big man you see at the end of the 90 minutes. They try to give you 400 in resort credits that’s not worth much in the gift shop, very selective on what you can purchase.
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seeing what everything was good
Stayed 4 nights in Mar 2024

8/10 Good

OGILVIES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like food. At hall. Food was better at restaurants
Stayed 4 nights in Mar 2024

6/10 Okay

Rajvir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Mar 2024

10/10 Excellent

Sathiya, Leesburg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the overall experience was great, the distance from the airport is a big negative for us. Though it's just a 4 hour flight from where we live, a whole day goes in reaching the resort.
Stayed 6 nights in Mar 2024