"This is my 6th time staying here & always have a great stay(always 2 wks) Now new owners. I tried to check in a day early for our2 wk stay & claimed booked/full but it was a lie…and I said I’ll pay for it. Then when we checked in they were finishing up getting room ready & said they just turned Air on. This was around 11:30 am we put our items in room & left for the day & returned around 8:35pm & walked into a 100 degree room. Young lady said maintenance won’t be in until tomorrow at 8am I said well something needs to be done, she came to our room and turn knobs & no luck. Gave us a fan. Next morning nobody called or showed up, so I called 8:45 & a different lady gave the I was just talking to maintenance guys & they would check out, they come & we leave 9:15am again leave for day come back at 8:30 pm again same 100 degrees, I call & female answers already with a attitude. So no this and no that. I said we’ll run over to Lowes and buy 1 and replace it? We can’t we already purchased new ones but on back order (was told later in stay a lie) well that still doesn’t fix the air. So she would leave a note for morning lady. I had to call again in the morning the same guys came & said wehave a actually air guy coming. So we left again. And about 3 hrs later then called said all fixed. We get back at 9pm and room was cold but the unit was so loud. When I called they were like it’s cold?We ended up for the rest of are stay running when not there & using fan…"
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