Okeechobee Holiday Rentals

"Nice"

"2nd visit. Good acces to spring training. Solid breakfast. Good pool. "

"Said my card was declined for the $50 when I had plenty of money on my card. They would not accept a different card either. It was 4am and there hotel is in the middle of nowhere and I was not able to pull up my bank account b/c of WiFi issues also. I never end up staying and had to sleep in my car in the parking lot b/c the guy had no idea what he was doing at the front desk. Very inconsiderate and terrible customer relations. "

"There's nothing "

"Very well organized front desk with courteous staff"

"Rooms are clean and fine. It won’t get totally dark in the room because there are no curtains. Just blinds that don’t close all the way. Food was decent but nothing special. Staff was very nice though. "

"Shower has a Flow restriction of very little water comes out ( very little ) rooms not much to look at but your not there to hang out I use it just some where to lay my head and get ready for tomorrow . Friendly owners ."

"Poor Service for Reception Manager TYLER– voco Sandpiper All-Inclusive Resort (IHG) My experience at voco Sandpiper All-Inclusive Resort was significantly impacted by a serious service failure at the reception level. At the time of check-in, I was explicitly approved by an assistant manager - Mckenzie- after Olivia completed the checkin process after 45min waiting time- that parking fees would be complimentary and therefore were not presented, signed, or authorized by me at any point. This was a clear agreement and formed part of my decision to proceed with the stay. Despite this, Reception Manager Kyle later at the checking out process, attempted to enforce parking charges that were never disclosed, acknowledged, or approved at check-in. More concerning was the lack of accountability and unwillingness to honor the commitment made by his own team. This reflects a breakdown in internal communication and a disregard for basic customer service standards. He didnt even try to deescalate the situation or checking the cameras for reassurance that his customers were RIGHT. Charging guests for services that were previously confirmed as complimentary—and without documented consent is unacceptable. It undermines trust and raises concerns about transparency in billing practices. As a Director of Customer Service for more than 10 years, I strongly urge management to review this incident, ensure proper staff alignment, and honor all commitments made to guests at check-in. "

"Place looks like it’s been updated new bathrooms etc…"