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"the room is clean"

"First room we were given smelled mold. Second room had air conditioner broken "

"Clean room. With great extras like free juice, coffee. Close to train station and restaurants."

"Friendly and courteous staff, housekeeping very forthcoming and service-oriented. Room absolutely clean, amenities have been replenished every day. Beach with wonderful water close to the Hotel ; Beach itself clean and in good condition. Hotel facility well maintained with beautiful flowers and palm trees."

"Lovely clean room, feels newly renovated. Hotel as a whole feels like it should be a higher rating. Rooftop pool area also very nice. Would recommend and return anytime. In a convenient location from the airport. "

"Fantastic location with private beach. Clean room and many ammenities. Staff were very helpful and the Spa massage session was amazing."

"Halekulani Okinawa exceeded every expectation and was easily the most luxurious resort we experienced during our time in Japan. Traveling as a family of four, we chose to splurge on two rooms in the Sunset Beach Tower, and it was absolutely worth it. The rooms were stunning, thoughtfully designed, and fully equipped with premium amenities. From the stocked minibar and Nespresso machine to the beach bag and sandals you can take home, every detail felt elevated. The inclusion of comfortable pajamas added an extra layer of comfort. Housekeeping was exceptional with daily service and a relaxing evening turndown. Service across the entire resort was outstanding. Every staff member we encountered was warm, attentive, and genuinely eager to help, creating a welcoming and seamless experience throughout our stay. Dining was a highlight. We enjoyed dinners at House Without a Key, which offered a perfect casual setting with great seafood, pasta, and salads, and Steak & Wine for a more upscale experience. The quality of food was excellent across the board. Steak & Wine is on the pricier side, but the experience and quality matched the cost. Be sure to book reservations in advance as slots open daily and fill quickly. We chose to explore local cafés for breakfast, which was a great way to experience the island. The resort is also conveniently located near several excellent dining options. The gym was well-equipped, and the pool areas were beautiful and relaxing. 5 Stars all the way!!"

"Really great. Pool is amazing for warmer months, staff incredibly helpful. We lost a bag on the bus and they did everything they could to help us locate it."

"I have come to this hotel for the last four years. The staff are exceptional. The service is impeccable. It’s location is close to everywhere you want to go in the immediate Naha area."