Hotels in Old Palm

"Dirty, run down and smell like mold. A lot of live-ins lurking around"

"When we arrived, we saw the cleaning staff doing their thing and it seemed to be very thorough--so cleanliness gets high remarks. The biggest issue I had is that there is no front desk staff or lobby so there is absolutely no where to leave your bags. Even at 2 start motels, you can generally drop your bags off so you can move about the city with comfort. The code for your door is activated at 4pm exactly so unless you opt to pay $30, there is no such thing as early check-in. Again, I wish I knew all these details before booking. For $250 a night, I believe another hotel would have been open to early check in with no fee or at the very least, let you leave your bags in a secure location. We didn't use the kitchenette but all things seemed to be in working order which is convenient for people who have a need for a fridge, coffee machine, etc. The area was fine--I saw some review that shady characters hung around the area but I did not see any of that. We used Uber to get around to Northwood (very cute area with shops and restaurants) and Downtown."

"Billed for parking not in hotel description. Room NOT serviced on a daily basis. And hotel has NOT refunded security deposit taken at check-in although room was fully paid in advance. Will not stay at this property again! "

"After parking my car, the walking to the entrance, there was trash and dog poop on the sidewalk, which is still there when I left. The lobby is beautiful. Room was nice, clean but average-nothing special. My room, no matter what I set the temperature at stayed at 66*. I called and asked them for an extra blanket, it never came. The next morning, I called and asked them to send someone to fix it. I waited an hour and a half and no one showed up. I enjoyed the beach with the chairs and service. Lunch was great too. I have traveled all over the world and stayed in many hotels. I guess for the price of this hotel, I expected more. For me, it was average."

"Great front desk service! "

"safe , convenient location, breakfast provided was good"

"The water was only on hot it was so hard to take a good shower because the water was so hot. The building needs to be updated badly and when we checked in the young lady had a bit of an attitude. "

"Everything was clean and fresh and I would not hesitate staying there again."

"Property was run down. Toilet seat and base wobbled. Toilet tank ran out of water and would not flush. Card to open the door had to be reprogrammed twice. The bathroom sink clogged up and would take a long time to clear. No coffee pot. The bathroom and kitchen cabinets were worn down"