"I called them to confirm on my way from Nairobi and they advised they were closed due to covid. I made this reservation two months in advance and they had my email address, yet NEVER INFOMED ME THAT THEY WERE CLOSED. I am expecting a full refund! VERY UNHAPPY ABOUT THE LACK OF COMMUNICATION"
"Extemely angry at our treatment at this hotel. Would recomend avoiding at all costs. We did not want food during our stay and brought are own however the staff made food anyway and guilt tripped us into eating it. We then asked for costs or prices and were told the food was free and inclusive to our stay. Sadly this was a complete a lie and at checkout they tried to charge us 25 pounds a person for each meal. Even the small pack lunches with half a sandwich and an apple. The staff then lied and...
"Great location with excellent food and very close to Amboseli National Park. Even on the last mile to the lodge you can spot giraffes, zebras, gazelles, monkeys, elephants. We enjoyed very much the location."
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