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Reviews of Holiday Inn Express & Suites Omaha I-80, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Omaha I-80, an IHG Hotel
16175 Stevens Pt, Gretna, NE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 322 out of 474 reviews" "
Rating 8 - Good. 118 out of 474 reviews" "
Rating 6 - Okay. 21 out of 474 reviews" "
Rating 4 - Poor. 6 out of 474 reviews" "
Rating 2 - Terrible. 7 out of 474 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in May 2024
Response from Mandi on 20 May,2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean property. Front desk staff was extremely friendly, and helpful.
Stayed 2 nights in May 2024
Response from Mandi on 20 May,2024
Thanks for staying with us! We hope to see you again soon!

10/10 Excellent

Amanda, Kenosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!
Stayed 1 night in May 2024
Response from Mandi on 20 May,2024
Thanks for staying with us! We hope to see you again soon!

10/10 Excellent

REBECCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just past Lincoln, but not yet Omaha. It's a great location to stop, eat, and gas up before Iowa.
Stayed 1 night in Apr 2024
Response from Mandi on 20 May,2024
Thanks for staying with us! We hope to see you again soon!

8/10 Good

Vilma, Sioux Falls

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They didnt provide complimentary drinking water upon arrival. You need to call for a toothbrush. Evrything’s ok
Stayed 1 night in Apr 2024
Response from Mandi on 29 Apr,2024
I'm glad to hear you had a good stay. We do have complimentary items at the front desk upon request and market for things that we do not have complimentary. We are always available to help. We hope to see you again soon!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very quiet location with Walmart and a few fast food eateries in short walking distance. It was easy to get to but not so close to the interstate that traffic was noisy.
Stayed 2 nights in Apr 2024
Response from Mandi on 16 Apr,2024
So glad that you enjoyed your stay and that we had everything you needed close by! Hope to see you again soon!

10/10 Excellent

Ammon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We showed up at 10:40 on a Sunday night. The person that checked us in was amazing. I didn't even realize how stressed I was from my drive until I noticed the contrast between his excellent customer service and my undue shortness. The room was great. Everything was clean and suited our needs well. The staff at breakfast were great too. The breakfast offering itself is good. I loved the cinnamon rolls. The man at the desk as we checked out was also excellent. This is a great place to stay and the people really made it that way.
Stayed 1 night in Apr 2024
Response from Mandi on 16 Apr,2024
I LOVE TO HEAR THIS! So glad we could make your trip a bit less stressful! Good to hear you had a good breakfast before you headed out. We hope to see you again soon!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Great breakfast.
Stayed 1 night in Apr 2024
Response from Mandi on 15 Apr,2024
Thanks for staying with us! So glad to hear you had a good time here! See you next time!

8/10 Good

Lynn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mandi on 15 Apr,2024
Hope to see you again! Thanks for staying with us!

10/10 Excellent

Damon

Stayed 1 night in Mar 2024
Response from Mandi on 29 Apr,2024
Thank you so much for staying with us! We hope to see you again soon!

10/10 Excellent

Richard, Alma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in.
Stayed 1 night in Apr 2024
Response from Mandi on 5 Apr,2024
Thanks so much for staying with us! We hope to see you again soon!!!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and helpful
Stayed 1 night in Mar 2024
Response from Mandi on 29 Mar,2024
So glad you had a good stay! We hope to see you again soon!

6/10 Okay

yuan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mandi on 26 Mar,2024
Glad you had a good stay, hope to see you again soon! If you need anything please call us at 402-504-3716

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located!
Stayed 1 night in Mar 2024
Response from Mandi on 24 Mar,2024
Great to hear you had a good stay! We hope to see you again soon!

10/10 Excellent

Sharmyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mandi on 24 Mar,2024
Great to hear you had a good stay! We hope to see you again soon!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast safe pool
Stayed 1 night in Mar 2024
Response from Mandi on 22 Mar,2024
So glad to hear you had a great stay! We hope to see you again soon!

8/10 Good

Larry, Chehalis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this Holiday Inn numerous times as we visit family in Gretna. The rooms are always clean and comfortable. There is nothing within walking distance beyond a Walmart but the facility is very close to I-80 and to other major roads.
Stayed 1 night in Mar 2024
Response from Mandi on 21 Mar,2024
Thank you so much for staying with us so often! We love repeat guests! We did just have a new restaurant open next door to us and I am sure there will be more soon! Keep coming back to keep an eye on the growth!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean smelling and the sheets felt good.
Stayed 1 night in Mar 2024
Response from Mandi on 21 Mar,2024
Great to hear! Our team works hard to keep the place clean and fresh for you everyday! Hope to see you again soon!

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Mar 2024
Response from Mandi on 21 Mar,2024
Great to hear! We love our guests and hope to see you again soon!

8/10 Good

Sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a decent place to stay, on the western edge of Omaha. The rooms were comfortable and a good size with storage options. We liked the bed which is medium firm. The staff was very friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Mandi on 28 Feb,2024
Thanks so much for your review. We hope to see you again soon!

10/10 Excellent

Becca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was friendly and helpful!
Stayed 1 night in Feb 2024
Response from Mandi on 28 Feb,2024
Thanks so much for your review! We hope to see you again soon!

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but the bed was a little lumpy and I do have trouble sleeping in a hotel room at times
Stayed 1 night in Feb 2024
Response from Mandi on 28 Feb,2024
I'm so sorry you had trouble sleeping! We hope you sleep better next time. Please come see us again soon!

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Mandi on 28 Feb,2024
Thank you so much for your review! We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Staff all very friendly
Stayed 1 night in Feb 2024
Response from Samantha on 6 Feb,2024
Hello!Thank you for your review and we hope to see you again in the future.

10/10 Excellent

Mandi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely staff, close to highway
Stayed 1 night in Jan 2024
Response from Samantha on 13 Jan,2024
Thank you for the kind review and we hope to see you again in the future!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to our needs.
Stayed 2 nights in Jan 2024
Response from Samantha on 13 Jan,2024
Thank you for the kind review and we hope to see you again in the future!

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Samantha on 6 Feb,2024
Hello Brian!Thank you for your review and we hope to see you again in the future!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and well rested
The staff was friendly, the room was spotless and very comfortable. Will definitely be back
Stayed 1 night in Dec 2023
Response from Samantha on 13 Jan,2024
Thank you for the kind review and we hope to see you again in the future!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 13 Dec,2023
Thank you!!

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our trip.
Stayed 1 night in Dec 2023
Response from Samantha G. on 11 Dec,2023
Hello Richard,We are so glad that you enjoyed your stay with us! We hope to see you again in the future!

10/10 Excellent

greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, decorated for Christmas. Was the center of our activity in Omaha.
Stayed 1 night in Dec 2023
Response from Samantha G. on 11 Dec,2023
Hello Greg!We are so glad that you liked our Christmas decorations and we hope to see you again in the future!Thank you for the review!

6/10 Okay

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Samantha G. on 11 Dec,2023
Hello Mindy,Thank you for the review and we hope to see you again in the future!

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property conveniently located
Stayed 1 night in Nov 2023
Response from Samantha G. on 11 Dec,2023
Hello Kevin,Thank you for staying with us and we hope to see you again in the future.

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick overnight stay while traveling.
Stayed 1 night in Nov 2023
Response from Samantha G. on 11 Dec,2023
Hi Joel,Thank you for staying with us and we hope to see you again in the future!

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good at the end of a long day of driving
Stayed 1 night in Nov 2023
Response from Samantha G. on 11 Dec,2023
Hello Gail,We are glad to hear that you enjoyed your stay with us and that you were able to relax! We hope to see you again in the future!

8/10 Good

Paula, rice lake

Stayed 1 night in Aug 2023
Response from Samantha G. on 11 Dec,2023
Hello Paula,Thank you so much for your review and we hope to see you again in the future!

10/10 Excellent

Stephen C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Friendly staff
Stayed 2 nights in Oct 2023
Response from Samantha G. on 29 Oct,2023
Hello Stephen,We are glad to hear that you enjoyed your stay with us and hope to see you in the future!Thank you

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023
Response from Samantha G. on 29 Oct,2023
Hello,Thank you so much for your kind review and we hope to see you again in the future!

10/10 Excellent

Dwight

Awesome breakfast. Friendly staff. Drinks and appetizers in evening.
Stayed 1 night in Oct 2023
Response from Samantha G. on 29 Oct,2023
Hello Dwight,Thank you so much for the kind review! We are so glad that you enjoyed some of our amenities and hope to see you in the future!Thank you.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice sized rooms. very comfortable bed and pillows
Stayed 2 nights in Oct 2023
Response from Samantha G. on 29 Oct,2023
Hello Sara!We are pleased to hear that you enjoyed your stay with us and hope to see you again!Thank you.

10/10 Excellent

Claire

Stayed 1 night in Oct 2023
Response from Samantha G. on 29 Oct,2023
Hello,Thank you so much for your kind review and we hope to see you again in the future!

10/10 Excellent

Brian Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2023
Response from Management on 3 Oct,2023
Thank you for the 5/5. We really appreciate it.

10/10 Excellent

Harold

Stayed 1 night in Sep 2023
Response from Samantha G. on 29 Oct,2023
Hello,Thank you so much for your kind review and we hope to see you again in the future!

10/10 Excellent

michael f., Indianapolis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2023
Response from Management on 20 Sept,2023
Thank you for letting us know your stay was great.

10/10 Excellent

Harold

Stayed 1 night in Sep 2023
Response from Samantha G. on 29 Oct,2023
Hello Harold,Thank you so much for the kind review! We are glad you enjoyed your stay and hope to see you in the future!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 17 Sept,2023
Thank you Jill for the great score. We appreciate your feedback.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Management on 17 Sept,2023
Thank you, we appreciate the 5/5.

10/10 Excellent

michael f., Indianapolis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2023
Response from Management on 16 Sept,2023
Thank you

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the comfort and location. Nice staff, clean comfortable rooms
Stayed 1 night in Sep 2023
Response from Management on 16 Sept,2023
Thank you

10/10 Excellent

Sonny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel. Very clean and quiet place. I appreciated the selection of pillows, the bed was a bit to hard for me but that's me personally, it might be fine for another person. I didn't utilize the breakfast so I can't comment on it, but everything else was good. Roomy parking, a new car wash, newer walmart and fast food and 2 large gas stations all nearby. This hotel is in a good location. Would stay here again.
Stayed 2 nights in Sep 2023
Response from Randy, Front Desk on 8 Sept,2023
Dear Sonny,Thank you the nice comments regarding your stay with us. I'm glad that you liked the pillows, and am sorry that the bed was not comfortable for you. We do hope that you will stay with us again, and have time to enjoy our breakfast.