Onga Holidays

We enjoyed our stay at Cross Life Hakata. The hotel was clean and safe. The property was well maintained and we were close to bus stops and about a five minute walk to the subway terminal. Staff were very friendly and the hotel has coin laundry on site and easy to access. The room we had was a quadruple bunk room and although we all had beds, the room itself was very small with limited storage for suitcases. However, we knew this when we booked so it wasn't a surprise. We did notice that the trash cans in the room were very small and it made it difficult for us to get our trash removed during our stay. Trash must be in the trash can for it to be removed but most of what we had didn't fit. I went to the front desk and asked for an additional trash bag so it wasn't a huge problem. There is breakfast available on site but it was a little more than we wanted to spend for our family. There was limited food options around the hotel which was a challenge for us. We spent most meals at convenience stores which was not ideal but worked. Overall, I would recommend this hotel for families, especially families who need to do laundry during their stay in Fukuoka.

Lovely stay at the gate. Room is quite large for Japan standards. I love it that the shower and toilet are separate. Location is excellent, right above the Tenjin underground with lots of shops and food options. Lobby is on the 19th floor offering great views of the city. Breakfast is a semi buffet with 3 options to choose from. There is a lounge on the 18 floor for guest to relax with simple snacks and beverages. The only gripe I have is you have to change lifts to get to your room.

I’ll come back. Private and quiet. Staff friendly, attentive and professional. No over the top neon signs or grand lobby. Just what I like.

Had to wait forever for the lifts to get to our floor. But great otherwise. Breakfast buffet was also top tier and the staff were great. Very kid friendly

One of my favorite hotels in Fukuoka. It is right on the subway line (for direct access to/from the airport) and located close to canal city with convenient access to restaurants and shops. Rooms are comfortable and larger than average.