Accor Hotels, Ootacamund hotels

"I waa not let to stay because I booked via Expedia"

"First thing after reaching the location I couldn't find the property,After interrogating with localities, they told there is no such hotel.So in that location there was another hotel where the owner told lot of fake bookings are happening with name of the hotel.So no one helped from expedia customer care when I called on toll free number."

"This property has an excellent view of nearby tea plantation, has good parking space once we drove up the steep ramp. However, the rooms were not ready even 2 hours after the scheduled arrival time. The staff were cleaning rooms; with beds from multiple rooms in corridors; unclean bathrooms, broken bathroom door. Overall, it felt like not managed by professionals."

"Very cozy property."

"It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty. I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car. I also recommend the management to start working on activity for hotel guests with corresponding transportation."

"Geeta and the staff were amazing. For a budget hotel this is a great option."

"Best place to recoup n de stress ! Staff are polite and all the services are great! I had wonderful experience definately will recommend families , honeymoon couples to go there !"

"Nothing in the property was right . The breakfast was terrible ! The tv don’t work . The doors don’t open . The bathroom are smelly . Please don’t visit the property "

"Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side. "