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Reviews of Hotel Silver Oak

2.5 out of 5
Hotel Silver Oak
Ettines Road, Near Alankar Theatre, Ootacamund, Ooty, Tamil Nadu

Reviews

6.4
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Lokesh

Disliked: Staff & service, property conditions & facilities
There was no hot water no drinking water no AC very bad
Stayed 1 night in Mar 2024
Response from R.Ramakrishnan on 2 Apr,2024
Dear Sir,Greetings.. Please note one and two litre plastic water container banned for nilgiris. Guests request we will be provide RO Water. And also note non of the Hotel have ac in ooty. All are non ac only. Inconvenience caused to you is very much regretted.

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days was enough
Reception struggled to find our reservation at check in. Room was basic, Very hard double bed. Kettle and a jug of water was supplied at check in, no further water given and room does not get made up. We were in the main building annexe and it obviously had not been used for some time, smelt and felt damp. I know we are in the mountains and should expect lower temperatures. We were told hot water would only be available 7-10 both mornings and evenings but we had to ring reception several times to get the water turned on, and it didn't stay in for long Positives.....good location, short walk into town and quiet at night. Hotel renovations during the day so very noisy.
Stayed 2 nights in Dec 2023

8/10 Good

pramila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good but hot water in the morning was not so clean
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
not so worthy for money u pay
hot water problem, only 2 hours in morning and evening is bit difficult, it should be 24 hrs...

10/10 Excellent

Gurubasavaraj, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, near to bus stand and city centre
stay was very good, staff are very kind and helping, hotel has a restaurant which provides excellent food, breakfast is free. Tour operator is in the hotel provides taxis and we had very nice 2 days tour of Ooty

10/10 Excellent

madhu, miryalguda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
i have experienced very nice and co-operative staff thanks such co-operation

4/10 Poor

Dirk

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Völlig überzogener Preis!
Wifi nur auf dem Zimmer, manchmal ausgefallen, sehr langsam. Beim TV fiel häufiger der Ton aus. Alte Duscharmaturen, schwierig einzustellen, Warmwasser nur zu bestimmten Zeiten. Frühstück karg. Aber vor allem: Hatte wegen der Kälte Heizung bei hotel.com bestellt - es gab aber keine, nur gegen Extragebühren von 600 Rupees/Nacht. Nie wieder!!
Stayed 5 nights in Jan 2018
Response from R.Ramakrishnan on 28 Jan,2018
we provided the guest with the best room with a splended view. The TV in the room is connected with cable digital connection with channels allotter by the government hence the guest being a foreigner could not get the channels which he expected. Breakfast buffet system with indian and continental. There was no complaint from the guest regarding hot water and shower which could have been ractified had the guest complaind. Room warmer is chargable per day RS.600 which is mandatory.