Find Luxury Hotels in Orcutt

"Hotel’s name describe all over experience…it needs upgrade overall"

"Typically, rest here overnight in Pismo Beach due to mid-point from Marshall, CA, to Richmond, CA. My late husband and I have been coming back well over 34 yrs. Immediately, at this visit, noticed a change! I just could not place my finger on it. No complaints all boxes checked ✅ off. Checked in Easter 🐣 Sunday evening. Rested, surprisingly found parking right in front of my rented room. At Monday’s free breakfast (no complaints!), and after returning to my room. Picked up the Casa Grande Best Western hotel room legend. There is was in small print: “New Owners!” Highly recommend this place! Hotel rooms cleaned, noticed a few downgrades, i.e., of the two key cards issued, only one key card was granting me entrance; I reserved room via Hotels.com and required to pay upfront in order to book!; Tissue Box vs. Kleenex Box; one-ply tissue vs. 2-ply; less trash cans in the room, less towels; less free room samples; and, on my checkout day by 9:00 a.m., maid knocking loudly, “Room Service!” Not ten minutes prior, called front desk to remind her I had a late check since I arrived about 7:30 p.m., and was granted extension until 12 noon. Upgrades: Less expensive rooms; new waterfall w/lights (night); bushes hooked up with clear lights; more new flowers blooming (Calla Lillies), less employees (food, maids, gardners, staff); new big screen tv w/o the swivel, etc. Upon my departure, felt as if this was a family-owned business."

"Great "

"If I could give no stars and still make a review I would... ALL AROUND HORRIBLE AND NASTY. First we were put in room 143 which are the first 10 photos. The amount of mold in the bathroom was INSANE. The HUGE gap under the door was so big my shoe could literally fit under it. Then the bed was stained and the rest of the room was all around dirty. So I asked to get moved then we got 146 same thing dirty room, stained bed but luckily no mold in the bathroom. There's literally a used napkin stuck in a hole in the wall and hair visible on top of the stack of "clean" towels on the counter. The second room was a double bed but still the same size as the first room so absolutely no room to move around. Oh best part.... Water wouldn't get hot so we both had to take COLD showers, sink didn't drain so it stayed filled up with water. Oh and the TOILET WOULDN'T FLUSH!!! When I brought it to the attention of the front desk lady the next morning she told me I'd have to leave my ID with her to take a toilet plunger cause I planned to just deal with it myself. But for real??? Leave my ID for a toilet plunger. I think not! DONT STAY HERE. Wish it was possible to get my money back... HORRIBLE experience!!!"

"First I called to ask if the pool was heated the man who answered was so rude he said no and hung up.. we get to our room later on the tv was not working or the remote. The man brought us a new remote which still didn’t make the tv work. He did not accommodate us in any way and was so rude I will not stay here again. "

"Great price and helpful staff. "

"Front staff was amazing! However the housekeeping staff was not the friendliest and the carpet in the room was really gross. They only gave 2 towels per room and it was difficult to get more. "

"Great hotel with great staff, very clean. The breakfast was great! The hot tub was our only issue as it was freezing."

"We thought everything was perfect. The whole staff was very nice and polite and very helpful."