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Reviews of Hampton Inn & Suites Orlando/East UCF Area

2.5 out of 5
Hampton Inn & Suites Orlando/East UCF Area
3450 Quadrangle Blvd, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1003 reviews" "
Rating 8 - Good. 189 out of 1003 reviews" "
Rating 6 - Okay. 41 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neisha

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient location to arena!
Stayed 1 night in May 2024
Response from Hotel Management on 15 May,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

michele, parkland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Very close to campus.
Stayed 1 night in May 2024
Response from Hotel Management on 15 May,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

4/10 Poor

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s amazing that they charge so much for an accessible room but there is NOTHING comfortable in the room. They need a good upholstery company. Furniture is old & abused. We had to check out early because it was so uncomfortable. Never again!
Stayed 4 nights in May 2024
Response from Management on 7 May,2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We look forward to possibility that you will stay with us again in the near future.

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcxxxdd got Ruby tggd RT vvguff
Stayed 1 night in Apr 2024
Response from Management on 2 May,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Very surprised of the experience. Was not expecting the hotel to be so nice and friendly staff. Look like it was newly renovated.
Stayed 1 night in Apr 2024
Response from Management on 1 May,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Lyndita, Lehigh Acres

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable and clean room at an affordable price. Breakfast was good because there were many options!
Stayed 1 night in Apr 2024
Response from Management on 2 May,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was under renovations so the walls and halls didn't look good. I liked the breakfast and the quietness.
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Debra, Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can walk to dinner or to Racetrac if you need to buy anything. Parking is ample and easy to enter either side of the hotel. Modern and very comfortable rooms.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Debra, Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The floorplan for each rooms is so convenient. We sleep in the bedroom and the first ones up move to the living room. The bathroom sink is outside the shower/potty so two people can get ready. There is water and tea availalbe and they serve cookies before dinner and USA today is available.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Justin

Stayed 1 night in Apr 2024
Response from Management on 30 Apr,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

john

Liked: Staff & service
We have technology to destroy mold and mildew. I shouldn't feel sick the next day sleeping in the room that smells like mold/mildew. Typical for Florida but well...its Floriduh.
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr,2024
Thanks for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things.

8/10 Good

Jill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queen beds instead of full is always a plus. Updated recently and had a pull out but didn’t use it. Bathroom floor appeared dirty but think it was paint spots on floor. Breakfast ok but cramped food line. Walls thin but neighbors not loud after 10
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the feedback and hope to have you with us again in the near future.

8/10 Good

Sharon

Travelled with partner
No comment
Stayed 1 night in Apr 2024
Response from Management on 17 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the 4 out of 5 score and look forward to your return.

10/10 Excellent

Marcos

Stayed 1 night in Apr 2024
Response from Management on 17 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the 5 out of 5 score and look forward to your return.

8/10 Good

Ashley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the layout of the rooms. Having a living room and dining area with a small kitchen, the separate bedroom and the bathroom. That was a homey feeling that I love getting when staying at hotels. The one thing I didn’t like is the amount of dead bugs plus living bugs that were in my room that I had to constantly kill. There was also hair in my bed which was not mine, and hair on the second bed as well. The room was not the cleanest but the atmosphere was perfect.
Stayed 2 nights in Apr 2024
Response from Management on 16 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the amazing 4 out of 5 score and hope to see you back soon!

10/10 Excellent

Chris

Travelled with family
Liked: Amenities, property conditions & facilities
Will stay again
Stayed 1 night in Apr 2024
Response from Management on 16 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

6/10 Okay

Sharonne, San Angelo

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great customer service and friendly staff members
Stayed 1 night in Apr 2024
Response from Management on 16 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Melisa, Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff.
Stayed 1 night in Apr 2024
Response from Management on 16 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Jill, jupiter

Stayed 1 night in Apr 2024
Response from Management on 30 Apr,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 9 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Coila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. I’m disabled and need help unloading car and getting large Oxygen concentrator machine to room . They immediately got George to help me . Excellent
Stayed 2 nights in Mar 2024
Response from Management on 9 Apr,2024
Thank you, for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Kaylen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for interviews at UCF. Hotel room was comfortable, clean, and spacious!
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 Apr,2024
Thank you, Kaylen, for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

8/10 Good

Jeani, Seminole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast are much too small for the amount of guests. No where to sit.
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr,2024
Thank you for taking the time to review our hotel. We truly appreciate the amazing 4 out of 5 score and hope to see you back soon!

2/10 Terrible

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice pool area.
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us.

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast check in, great staff very clean.
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr,2024
Thank you, Jason, for taking the time to review our hotel. We truly appreciate the amazing 4 out of 5 score and hope to see you back soon!

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on 1 Apr,2024
Thank you, Marco, for taking the time to review our hotel. We truly appreciate the amazing 4 out of 5 score and hope to see you back soon!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar,2024
Thank you Steve for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
epic
Stayed 1 night in Mar 2024
Response from Management on 18 Mar,2024
Thank you Christopher for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Torriej, Glendale Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live the property and staff are excellent
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional.
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024
Response from Hotel Management on 1 Apr,2024
Thank you, Robert for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Torriej, Glendale Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very nice. The property was well kept and the room I had which was a suite was very comfortable. Yhe House keeping and maintenance staff were not friendly nor spoke to me at least passing by in the hallways. Other than that it was a great stay.
Stayed 1 night in Mar 2024
Response from Management on 6 Mar,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 5 Mar,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

8/10 Good

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location Quiet Great staff Decent breakfast with choices
Stayed 4 nights in Feb 2024
Response from Hotel Management on 4 Mar,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff
Stayed 4 nights in Feb 2024
Response from Management on 29 Feb,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location to visit our son who goes to UCF. Hotel is always clean, rooms are spacious and comfortable, breakfast is always well stocked and easy parking. There are plenty of options for dining with a short drive.
Stayed 1 night in Feb 2024
Response from Hotel Management on 27 Feb,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Garrett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen and the entire maid staff was extraordinarily pleasing to be around!
Stayed 2 nights in Feb 2024
Response from Hotel Management on 27 Feb,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Joanne, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room set up with the bedroom separate from seating/dining area Also lines having sink outside of bathroom
Stayed 1 night in Feb 2024
Response from Hotel Management on 27 Feb,2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Bennett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like they were doing renovations
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb,2024
Thank you, Bennett, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean spacious room
Stayed 1 night in Feb 2024
Response from Management on 22 Feb,2024
Thank you, Sean, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Vicente

Stayed 1 night in Feb 2024
Response from Management on 21 Mar,2024
Thank you Vicente for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
This hotel is incredible. The room was so well priced and fit 6 people so comfortably. It was the size of an apartment and fully updated. Will stay here again every single time
Stayed 1 night in Feb 2024
Response from Management on 6 Feb,2024
Thank you, Lindsay, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 6 Feb,2024
Thank you, Michael, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Christian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and the common area and the pool were kept looking nice and clean. Nice little hotel with outdoor swimming
Stayed 5 nights in Jan 2024
Response from -Lina on 29 Jan,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Debra

Liked: Staff & service
The staff was very helpful and friendly.
Stayed 3 nights in Jan 2024
Response from Management on 25 Jan,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

Julia

Liked: Staff & service
I've stayed at this hotel before. The staff has always been kind, responsive and the breakfast is fine especially if traveling with family. Plus, it's very conveniently located. That said, I realize that Hampton Inn is more of a budget hotel in the Hilton line, but as a Hilton hotel I just still expect it to be a bit cleaner. The beds were nicely made, but the rug didn't appear to have been vacuumed or at least not vacuumed well. The bathroom was NOT ok. There was a lot of hair, long ones wrapped around the shampoo/conditioner dispensers and pubic here in the tub and floors. Very gross. The sink stopper was stuck in the drain. Therefore, it was difficult to use sink since water would not drain properly. I would like to see them do better.
Stayed 1 night in Jan 2024
Response from Hotel Management on 29 Jan,2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We do apologize for any inconvenience you may have experienced during your recent stay with us. We look forward to possibility that you will stay with us again in the near future.

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Management on 23 Jan,2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

4/10 Poor

Nora

Stayed 1 night in Jan 2024
Response from Management on 16 Jan,2024
Thank you for your feedback. We do apologize for any inconvenience you may have experienced during your recent stay with us. We look forward to possibility that you will stay with us again in the near future.