View from room

Reviews of Orlando World Center Marriott

4 out of 5
Orlando World Center Marriott
8701 World Center Dr, Orlando, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1002 reviews" "
Rating 8 - Good. 171 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 82 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andreia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a beautiful place
Stayed 3 nights in Apr 2024
Response from Director of Rooms Operation on 10 Apr,2024
Dear Andreia, Thank you for your generous review. We are delighted you enjoyed your stay with us and appreciate your kind remark about our property. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to welcoming you back to Orlando World Center Marriott.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
didn’t stay at property
Stayed 3 nights in Apr 2024
Response from Director of Rooms Operation on 11 Apr,2024
Dear Kim, Thank you for your outstanding rating of Orlando World Center Marriott. We strive to provide everything needed for the perfect getaway, business stay, or family vacation, and we hope to have the opportunity to welcome you for a stay in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on 10 Apr,2024
Dear Chris, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to learn that you had such an enjoyable stay at Orlando World Center Marriott. We'd love to host you again someday for yet another unforgettable visit.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

camille a

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Orlando World Center Marriott and we loved it. Our 7 yr old and 17 yr old did as well as there were many activities occurring everyday. We enjoyed the water park and lazy river. Having a DJ at the pool everyday all day made swimming and lounging fun. The Mermaid glow party was awesome and our daughter was in awe. The nightly lazer show was great. The food and drinks were delicious. The staff was very helpful and accommodating. This will now be our go to resort to stay at in Orlando!!
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on 8 Apr,2024
Dear camille a, Thank you for your fantastic review and all the wonderful things you had to say about the Orlando World Center Marriott. Your comments were a pleasure to read, and we are delighted you and your family enjoyed the many beautiful amenities we offer for both kids and adults. We are excited to share your wonderful comments with our devoted staff. Thank you for making us your preferred choice for every visit to Orlando, and we hope to see you soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Lois

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. We loved the pools and all the food/drink options. All of the staff were friendly and helpful.
Stayed 5 nights in Mar 2024
Response from Director of Rooms Operation on 6 Apr,2024
Dear Lois, Thank you for sharing your wonderful experience at our hotel. We are delighted that you appreciated our clean facilities, enjoyed the pools, and liked the variety of food and drink options available. Our team strives to provide friendly and helpful service to ensure our guests have a great stay, and we're pleased to have contributed to your overall satisfaction. We appreciate your kind words and hope to welcome you back to Orlando World Center Marriott for another enjoyable visit. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Rosetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water park. Super close to theme parks.
Stayed 5 nights in Mar 2024
Response from Director of Rooms Operation on 6 Apr,2024
Dear Rosetta, Thank you for choosing Orlando World Center Marriott and for your excellent review. We are delighted you enjoyed your overall experience and appreciate your positive feedback about our water park and convenient proximity to the theme parks. Providing enjoyable experiences for our guests is our top priority, and we're glad that you had a great time with us. Thank you again, and we hope you will choose us the next time you visit the area.Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Nilufer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on 5 Apr,2024
Dear Nilufer, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Orlando World Center Marriott; we hope to see you again soon. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 3 nights in Apr 2024
Response from Director of Rooms Operation on 5 Apr,2024
Dear Rebecca, We would like to express our gratitude for choosing Orlando World Center Marriott as your preferred accommodation. Your positive feedback means the world to us, and we are delighted to learn that you enjoyed your stay with us. Our team is committed to exceeding our guests' expectations and providing everyone with a comfortable and clean environment. Your review is much appreciated and encourages us to continue our efforts. It was our pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Orlando.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Ione

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a ton of things to do. Most people stay there because it’s close to Disney but even if you’re not visiting any of the parks it’s still a great hotel.
Stayed 3 nights in Mar 2024
Response from Director of Rooms Operation on 5 Apr,2024
Dear Ione, We are flattered by your kind review of the Orlando World Center Marriott. It is nice to know you enjoyed many things about our hotel, including our Falls Pool Oasis. We offer something for everyone, including two 200-foot waterslides, a 90-foot speed slide, a kid's splash park, a nightly laser light show, golf, and so much more! We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Caylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music at the pool WAS TOO LOUD and really affected our ability to enjoy the pool and beach bar.
Stayed 7 nights in Mar 2024
Response from Director of Rooms Operation on 5 Apr,2024
Dear Caylene, Thank you for choosing Orlando World Center Marriott for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive rating is truly appreciated. In addition, please know that we have noted your feedback regarding the loud music at the pool. Your comments have helped us to better understand how we can continue to provide exceptional experiences for our guests. It was an honor to host your visit, and we look forward to seeing you soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

2/10 Terrible

Juliette, Hialeah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very nice and very well kept. The amenities are very much enjoyable, The restaurant Mikado is very tasteful, great service, I absolutely recommend. However, We will not be back. The hotel staff including front desk manager, Derek, lack customer service. Derek specifically spoke to us upon arrival in a very dirty tone and said "Can't you see it's a busy weekend", Because we were very upset, we arrived at 4:02pm, check in is at 4:00pm. Not until 5:15pm were we given our room. One hour later. Excuse me? Should I have booked my stay a different time of the year? Should I have pushed my son's birthday further? People like Derek do not belong in this industry. Checked in with two small children ages 1 and 7 to celebrate our eldest birthday. The Saturday of our stay. I tried asking pool attendant if she could put us on at least a wait list for anything that became available by the pool and she seemed so upset that I had interrupted her conversation with her co-worker. We chose this resort amongst tons available in Orlando to stay for five days and celebrate our son's birthday, it took a lot for us to get here, we were torn. We did not spend $1,000.00 to sit on the floor near the pool. The lack of customer service took us by far. We thank front desk manager, Deborah and agent, Kimberly for taking their time to listen and attempt making our experience on property better. A little goes a long way. Everyone should be like Deborah and Kimberly.
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on 4 Apr,2024
Dear Juliette, We are deeply sorry to learn about the challenges you experienced during your stay, especially on such a special occasion. Providing courteous and authentic friendly service to our guests is our ultimate goal; however, we regret that we failed to show this to you. We are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed and treated courteously and respectfully. On a positive note, we sincerely appreciate your recognition of Deborah and Kimberly for their efforts to improve your experience. We hope you will consider giving us another opportunity to exceed your expectations in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Carolee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Director of Rooms Operation on 3 Apr,2024
Dear Carolee, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Orlando World Center Marriott. We look forward to welcoming you back on your next visit.Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Rooms Operation on 3 Apr,2024
Dear Cameron, Thank you for the generous rating of Orlando World Center Marriott. We are delighted you enjoyed your stay, and we appreciate you taking the time to share your experience with fellow travelers. We hope to see you again on your next visit to Orlando.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a few different days as a family, enjoying spring break. We hope to return soon, I would like more security in the pool area.
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on 1 Apr,2024
Dear Veronica, Thank you for choosing to spend your family's spring break with us! We're delighted to read that you had a wonderful time. We appreciate your feedback regarding the pool area security, and we will certainly review our protocols to ensure the safety and enjoyment of all our guests. We look forward to welcoming you back for another fantastic stay at Orlando World Center Marriott.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
All I needed.
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on 17 Apr,2024
Dear Ashley, Thank you for your fantastic review and all the wonderful things you had to say about the Orlando World Center Marriott. Your comments were a pleasure to read, and we are excited to share them with our devoted staff. Thank you again for your feedback, and we look forward to having you stay with us again.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area for families. Felt very safe.
Stayed 6 nights in Mar 2024
Response from Director of Rooms Operation on 31 Mar,2024
Dear jesse, Thank you for choosing Orlando World Center Marriott and for your excellent review. We're delighted to read that you enjoyed our pool area and that you felt safe during your stay. Providing a secure and enjoyable environment for our guests, especially families, is one of our top priorities, and we're glad this was your experience. Thank you for being our guest, and we hope to welcome you back for another fantastic experience in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Rita

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Orlando for a quick getaway and this place was perfect. The kids loved the waterpark, and I was glad there were on site dining options so we didn’t have to head out if we didn’t feel Iike it. I’d definitely recommend this hotel/resort and would come again in the future.
Stayed 3 nights in Mar 2024
Response from Tesha Bailey|Director of Rooms Operation on 30 Mar,2024
Dear Rita, Thank you for your kind words about our hotel. We are glad we exceeded your expectations and that you found us to be the perfect place for your family getaway. It's gratifying to know you and your kids enjoyed many things about our hotel, including our Falls Pool Oasis and on-site dining options. We offer something for everyone, including two 200-foot waterslides, a 90-foot speed slide, a kid's splash park, and a nightly laser light show. Thank you for recommending Orlando World Center Marriott to future guests, and love knowing you will return.We look forward to welcoming you back soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big and nice! Room was very nice and quiet. With as many people that came for a convention you would think it would be loud a night while you’re trying to sleep but nope. Would stay here again
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on 27 Mar,2024
Dear Anna, Thank you for choosing Orlando World Center Marriott and for your terrific review. We are delighted to read that you enjoyed your stay with us and found the room to be comfortable and quiet despite the convention crowd. Providing a peaceful environment for our guests to rest is one of our top priorities, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another exceptional stay.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a must stay
Stayed 1 night in Mar 2024
Response from Director of Rooms Operation on 23 Mar,2024
Dear Joel, Thank you for your fantastic review and all the wonderful things you had to say about the Orlando World Center Marriott. Your comments were a pleasure to read, and we are excited to share them with our devoted staff. Thank you again for your feedback, and we look forward to having you stay with us again.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

yisbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is location, next to the parks.
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on 21 Mar,2024
Dear yisbel, Thank you for taking the time to leave your positive rating for Orlando World Center Marriott. We're delighted you had a great time with us and that our proximity to the parks added value to your stay. It was a pleasure hosting your visit, and we look forward to seeing you againKind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Teresa L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well, it’s a beautiful property and the staff was excellent. Our only complaint was the food and beverage prices were quite high. Also our room had no hot water, which we didn’t discover until our attempt at a morning shower. Not a good way to wake up.
Stayed 1 night in Mar 2024
Response from Director of Rooms Operation on 20 Mar,2024
Dear Teresa L, Thank you for choosing Orlando World Center Marriott and taking the time to post a review. We're delighted to read that you found our property beautiful and that you received excellent service from our staff. However, we apologize for your disappointment with the food and beverage prices, as well as the lack of hot water in your room. Your feedback is important to us, and we will address these issues to ensure they are rectified promptly. It was our pleasure to host your stay, and we look forward to your next visit.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Z

Business traveller, Travelled with group
Liked: Cleanliness, amenities
k
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on 18 Mar,2024
Dear Guest, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Orlando World Center Marriott and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love this hotel. The slides and pool are fun for the kids. Food and drinks are amazing. And staff is top notch!
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on 18 Mar,2024
Dear Alicia, Welcome back to Orlando World Center Marriott. Thank you for your fantastic review and all the beautiful things you had to say about your time with us. Your comments about our service and amenities were a pleasure to read, and we are excited to share them with our devoted staff. Thank you again for your feedback, and we look forward to having you stay with us again.Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Carol

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. The only issue I had was the morning of departure. I asked the front desk for a toothbrush. I waited 20 minutes, which then started turning closer to 30 minutes before I made another call, so then request the same toothbrush again and still nothing came after another 10 minutes. I gave up and checked out, needless to say my son was unable to brush his teeth that morning but we live close. It was a nice staycation, but that was the only thing that I found comparable about the stay because I didn’t think it was a hard task to complete. !
Stayed 1 night in Mar 2024
Response from Director of Rooms Operation on 18 Mar,2024
Dear Carol, Thank you for staying at our hotel for your staycation. We are glad you had an overall pleasant stay. However, we are sorry for the inconvenience you experienced due to our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your sincere feedback. We hope to welcome you back soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on 18 Mar,2024
Dear Jose, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Orlando World Center Marriott; we hope to see you again soon. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from Director of Rooms Operation on 5 Apr,2024
Dear John, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Orlando World Center Marriott. We hope to have the pleasure of doing so again on your next visit to Orlando.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much FUN! This place is a vacation all on it's own!
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on 14 Mar,2024
Dear Nicole, Thank you for being our guest and for your wonderful feedback. We're thrilled to read that you had so much fun during your stay with us. Our goal is to provide our guests with a memorable and enjoyable experience, and we're delighted that you found our resort to be like a vacation all on its own. It was a pleasure hosting you, and we look forward to your next stay at Orlando World Center Marriott.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Bridget

Stayed 2 nights in Feb 2024
Response from Director of Rooms Operation on 21 Mar,2024
Dear Bridget, Thank you for choosing Orlando World Center Marriott and for your excellent review. We are thrilled to have met your expectations for a fantastic stay. It was our pleasure to have you as our guest, and we look forward to your next visit.Kind Regards,Tesha BaileyDirector of Rooms Operation

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty breakfast buffet
Stayed 2 nights in Feb 2024
Response from Director of Rooms Operation on 25 Feb,2024
Dear Melissa, We apologize for the disappointment you experienced with the cleanliness of our breakfast buffet. Please know that this falls below our standards, and we appreciate you bringing it to our attention. We have addressed this matter, and remedial steps within our team are underway to ensure this does not happen again. Your feedback is crucial in helping us improve, and we hope you will consider giving us another opportunity to provide you with a more satisfying and enjoyable dining experience in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

4/10 Poor

Amber

Travelled with family
This was a disappointing room for the price we paid. For one month’s house note cost: Our room wasn’t ready at 930pm on the day of check in and we had to wait about an hour. Our double queen with a sofa bed room was dated and definitely not equipped to house 6 people. The bathroom didn’t have enough room for everyone’s toiletries, no wall hooks for hand towels so counter space was quite limited. Towels were stored in the closet. The room was narrow and two people couldn’t walk by each other. The cleaners did not clean our room on the requested day. A note was at our door when we got back late at night but yet not there when we left that morning, so we know they didn’t even try. All of the restaurants were booked solid with long waits, and one wasn’t even open for dinner. Thank goodness the room service was quick. The lobby is SO loud…With the open concept restaurant and bar area, the acoustics are terrible. There are so many other options in the area…look elsewhere !
Stayed 4 nights in Feb 2024
Response from Director of Rooms Operation on 21 Feb,2024
Dear Amber, Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had, and we understand the challenges you encountered during your stay. Your detailed feedback is invaluable to us, and we want to assure you that we take these matters seriously. We will address these issues with the appropriate individuals to ensure a more pleasant experience for our guests. We appreciate your patience throughout your stay, and we hope you will consider giving us another chance in the future to provide you with the high-quality stay you deserve. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tesha Bailey|Director of Rooms Operation on 19 Feb,2024
Dear Tiffany, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We hope you were able to enjoy our Walt Disney World Shuttle, Falls Pool Oasis, featuring 200-foot water slides and kids splash park, nightly laser shows, golf, and so much more!We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Miranda

Stayed 3 nights in Feb 2024
Response from Tesha Bailey|Director of Rooms Operation on 15 Feb,2024
Dear Miranda, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We hope you were able to enjoy our Walt Disney World Shuttle, Falls Pool Oasis, featuring 200-foot water slides and kids splash park, nightly laser shows, golf, and so much more!We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I didn’t give this 5 stars is due to poor internet service. The first day I purchased the internet plan, which is good for only one device, but the service was very spotty, working sometimes and sometimes not. There was not a common area on the property, that I could find, with free internet service. Other than the poor internet service, the facility, staff, cleanliness, and amenities are all 5-srar.
Stayed 4 nights in Feb 2024
Response from Tesha Bailey|Director of Rooms Operation on 14 Feb,2024
Dear Wayne, Thank you for your review of the Orlando World Center Marriott. It is nice to know you enjoyed many things about our hotel, including the cleanliness, amenities, and courteous associates. However, we apologize for the slow internet connectivity in your room. Our service provider has been made aware of the issue, and we thank you for bringing this to our attentionThank you for staying with us, and we hope you will choose our hotel every time you visit Orlando!Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Kendal

Stayed 3 nights in Feb 2024
Response from Director of Rooms Operation on 21 Mar,2024
Dear Kendal, It is lovely to know you enjoyed everything about your time at Orlando World Center Marriott and that we exceeded your expectations. We strive to provide everything needed for a relaxing experience, and we truly appreciate your kind rating. We look forward to welcoming you back should your travels bring you our way again.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tesha Bailey|Director of Rooms Operation on 13 Feb,2024
Dear James, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We hope you were able to enjoy our Walt Disney World Shuttle, Falls Pool Oasis, featuring 200-foot water slides and kids splash park, nightly laser shows, golf, and so much more!We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

2/10 Terrible

Jaron

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I enjoyed the water park, however I was over charged twice at the FallBar poolside, and the in room refrigerator was leaking so bad it left several puddles in which my youngest daughter slipped and fell. They came in a swapped out the refrigerator and never even asked was she ok. This is sad. I was just hear for a Director convention in December of 2023. I don’t think I’ll be back.
Stayed 1 night in Feb 2024
Response from Tesha Bailey|Director of Rooms Operation on 13 Feb,2024
Dear Jaron, We exercise reasonable care to provide a safe environment for our guests; therefore, we are disappointed to read about the mishap with your daughter and hope she is doing fine now. We genuinely regret that we did not meet your expectations during your stay with us, and we sincerely apologize for the billing concern that you are having. While we are looking into the depths of this matter to understand what transpired, please feel free to reach out to our manager on duty at the hotel so we can resolve this to your satisfaction.We look forward to hearing from you soon!Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Roscoe

Stayed 1 night in Feb 2024
Response from Director of Rooms Operation on 21 Mar,2024
Dear Roscoe, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Orlando World Center Marriott.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Jami

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! We have been here multiple times and continue to stay. It’s so close to everything and the waterpark is great for the kids.
Stayed 3 nights in Feb 2024
Response from Tesha Bailey|Director of Rooms Operation on 6 Feb,2024
Dear Jami, Thank you for your kind words about our hotel. It is our pleasure to accommodate you every time you visit Orlando. We are glad we exceeded your expectations and that you love our property and location. Thank you for recommending Orlando World Center Marriott to future guests; we look forward to welcoming you back soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

simin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. I liked everything about it except parking charges too high!
Stayed 1 night in Feb 2024
Response from Tesha Bailey|Director of Rooms Operation on 5 Feb,2024
Dear Simin, Thank you for your fantastic review and all the wonderful things you had to say about the Orlando World Center Marriott. We are glad you enjoyed everything; however, we regret your disappointment with the parking charges. We will discuss this as a team, as we always want to know how we can enhance our guests' satisfaction. Thank you again for your feedback, and we look forward to having you stay with us again.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Tim

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in Jan 2024 and even though the resort was obviously built some time ago the renovations made it seem new. The restaurants were great and the staff was friendly. The rooms and pool area was modern and clean. We would definitely stay here again!
Stayed 3 nights in Jan 2024
Response from Tesha Bailey|Director of Rooms Operation on 31 Jan,2024
Dear Tim, Thank you for your fantastic review and all the wonderful things you had to say about the Orlando World Center Marriott. It's wonderful to know you were pleased with the modern, clean room, pool, restaurants, and friendly associates. Your comments were a pleasure to read, and we are excited to share them with our devoted team. Thank you once more for your feedback and for sharing that you will be returning in the future. We look forward to having you stay with us again.Kind Regards,Tesha BaileyDirector of Rooms Operation

2/10 Terrible

Yuttapon

Travelled with family
Disliked: Cleanliness, staff & service
Charged “extrappl” fee without telling us about this fee.
Stayed 1 night in Jan 2024
Response from Tesha Bailey|Director of Rooms Operation on 28 Jan,2024
Dear Yuttapon, Thank you for choosing our hotel for your visit to Orlando and for leaving your comments. We sincerely apologize for the billing-related concerns regarding the extra fee and for any confusion it may have caused. Unfortunately, financial inquiries on reservations made through a third party, a prepaid booking site, must be made through them, and we suggest you contact them directly. Your feedback highlights the importance of continuously enhancing our communication. We strive to make all fees transparent during the booking process, and we will certainly review the website to ensure it is as clear as possible. We hope we will have another occasion to meet your expectations and welcome you back.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Shawn, Jacksonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities. The golf course is awesome!
Stayed 1 night in Dec 2023
Response from Tesha Bailey|Director of Rooms Operation on 25 Jan,2024
Dear Shawn, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We are glad you particularly enjoyed the golf course. We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Jerrilann

Stayed 4 nights in Jan 2024
Response from Tesha Bailey|Director of Rooms Operation on 26 Jan,2024
Dear Jerrilann, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We hope you were able to enjoy our Walt Disney World Shuttle, Falls Pool Oasis, featuring 200-foot water slides and kids splash park, nightly laser shows, golf, and so much more!We know there are many choices when visiting Orlando, and we are glad you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Tesha Bailey|Director of Rooms Operation on 21 Jan,2024
Dear Tina, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We hope you were able to enjoy our Walt Disney World Shuttle, Falls Pool Oasis, featuring 200-foot water slides and kids splash park, nightly laser shows, golf, and so much more!We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

4/10 Poor

Shaina

Stayed 1 night in Dec 2023
Response from Tesha Bailey|Director of Rooms Operation on 7 Feb,2024
Dear Shaina, Thank you for being our guest and taking the time to rate our hotel. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Ashlee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tesha Bailey|Director of Rooms Operation on 17 Jan,2024
Dear Ashlee, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We hope you were able to enjoy our Walt Disney World Shuttle, Falls Pool Oasis, featuring 200-foot water slides and kids splash park, nightly laser shows, golf, and so much more!We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, and staff were very attentive and kind. Didn’t like: there’s an extra charge for everything, even the inner tube for the lazy river. I also believe $50/day for parking is unreasonable.
Stayed 2 nights in Jan 2024
Response from Tesha Bailey|Director of Rooms Operation on 9 Jan,2024
Dear matthew, Thank you for taking the time to share your feedback regarding your recent stay at the Orlando World Center Marriott. We're pleased to read about your kind words noting your satisfaction with our property and our attentive and kind staff. However, we apologize for not meeting your expectations regarding the charges. Your feedback is valuable to us as we continually strive to enhance the guest experience. Thank you for choosing our property, and we hope to welcome you back for an even better experience in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Lisa

Stayed 7 nights in Dec 2023
Response from Tesha Bailey|Director of Rooms Operation on 27 Jan,2024
Dear Lisa, We are delighted you could escape to Orlando World Center Marriott, one of the premier resorts in Orlando, Florida, and discover a variety of fantastic amenities as well as excellent service and accommodations. We hope you were able to enjoy our Walt Disney World Shuttle, Falls Pool Oasis, featuring 200-foot water slides and kids splash park, nightly laser shows, golf, and so much more!We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

4/10 Poor

Laura, St Augustine

Liked: Staff & service
Disliked: Cleanliness
Toilet was broken in room and would back up into the sink and shower. Also door keys kept not working.
Stayed 1 night in Dec 2023
Response from Director of Rooms Operation on 6 Jan,2024
Dear Laura, Thank you for taking the time to share your feedback with us. We are genuinely sorry for the inconvenience you encountered during your stay, particularly with the broken toilet and the door key malfunctions. We strive to provide a well-maintained room for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured that we take your concerns seriously and will address these issues with our maintenance teams to ensure that our rooms meet the high standards our guests expect and deserve. We appreciate your understanding and patience, and we hope to have the opportunity to make it right for you in the future. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous for active families!
Amazing hotel, super location, staff, and amenities. Loved it and highly recommend it.
Stayed 4 nights in Dec 2023
Response from Director of Rooms Operation on 2 Jan,2024
Dear Jason, Thank you for your kind review of the Orlando World Center Marriott. We are glad our location worked well for you and that you found our hotel perfect for families. We're also pleased to know you were satisfied with our staff and the amenities provided. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Kind Regards,Tesha BaileyDirector of Rooms Operation