Lobby

Reviews of Red Carpet Inn

2.5 out of 5
Red Carpet Inn
4700 W. Irlo Bronson Memorial HWY, Kissimmee, FL

Reviews

4.2
Rating 10 - Excellent. 55 out of 570 reviews" "
Rating 8 - Good. 55 out of 570 reviews" "
Rating 6 - Okay. 74 out of 570 reviews" "
Rating 4 - Poor. 76 out of 570 reviews" "
Rating 2 - Terrible. 310 out of 570 reviews" "

4.0/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

4/10 Poor

Nadine, High Point

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is rude!
Stayed 1 night in Apr 2024

2/10 Terrible

Holly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not a safe or good feeling, holes in walls everywhere, disgusting bathrooms, disgusting carpet, disgusting everything. I didnt even feel clean after my shower. Never going here again and you shouldnt either.
Stayed 1 night in Apr 2024

2/10 Terrible

Christian

Travelled with family
Roaches in the room. Never again. I would like a refund. I slept in my Car and used parking spot for sleep
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Stayed 1 night in Apr 2024

2/10 Terrible

Jeison

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Apr 2024

2/10 Terrible

Heather, Rochester

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could do negitive stars I would! We went and arrived around 10 pm. Waited over 30 minutes for them to come help us as the worker was busy smoking in the car, we were told they have no rooms because their locks are all messed up. Then we were sent to another hotel the ambassador inn, at their urging owned by the same person per them, only to be told again no. Im working to get a refund and have them removed from Expedia. Save yourself the hassle and skip it
Stayed 1 night in Mar 2024

2/10 Terrible

Alexis

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel had a ton of bugs, it was dark and dirty and quite a few things in the room were broken… I wouldn’t recommend this property to anyone until a proper cleaning and renovation happened.
Stayed 2 nights in Mar 2024

2/10 Terrible

Lativea

Stayed 1 night in Mar 2024

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally straight out of a bad horror movie. Stay away. I was told I was given one of their best rooms (202) and it had stains on every fabric, holes, bugs non-functional locks, and it was almost unbearable the amount of cigarette smell inside.
Stayed 1 night in Mar 2024

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in really bad conditions. No support from the staff
Stayed 1 night in Mar 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs
Stayed 1 night in Mar 2024

2/10 Terrible

Gerardo

Disliked: Cleanliness, property conditions & facilities
Mucha suciedad
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Feb 2024

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price could be attractive but please do not stay in this hotel. The room is not clean and there are cockroaches. I do not know why this place is still open.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jesus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff, hotel doesn't looked properly mantained. Doesnt meet expectations overall

2/10 Terrible

PATRICK

Disliked: Cleanliness, staff & service, property conditions & facilities
Run down. Took $20 cash deposit, then when asking for refund would not give it. A true tourist trap. Scammers to the max. Avoid this motel.
Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Staff & service
Competitive for the area and has things nearby
Roach problem, hot water doesn't hardly last long enough to shower, staff is friendly, the motel is a little above average for that area. Quiet and peaceful, no loud rude guests. McDonalds right next door and Circle K right down the street in easy walking distance. 99c store and Family Dollar nearby. If you reserve online with a reservations company you save money, although you still pay another $8 fee plus $20 CASH (refundable deposit at checkout) at checkin. Fairly competitive for price and the best feature for me was the places nearby to get what I needed.
Stayed 2 nights in Feb 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

George, Orlando

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont think about this place, is durty ans smell very bad , after check in I return the key and live ,I never will sleep in that pkace
Stayed 2 nights in Feb 2024

2/10 Terrible

Marc

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Tamara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room came complete with a little roach and evidence of bedbugs on one of the two beds. Broken shower, broken toilet, should be condemned

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024

2/10 Terrible

Al

Stayed 1 night in Dec 2023

2/10 Terrible

Maryebe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like a thing, this place is absolutely unsanitary, awful, icky and totally unsafe. There were roaches crawling everywhere (including the bed), th toilet broken, shower rod rusty, furniture literally falling apart among many other things.
Stayed 2 nights in Dec 2023

2/10 Terrible

Vilmarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Mareka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Nov 2023

2/10 Terrible

Mareka

Disliked: Cleanliness, staff & service, amenities
Terrible
Stayed 1 night in Nov 2023

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that the property needs another bad review, but here it is anyway When I arrived the hotel did not have my reservation registered. I was told at arrival that the housekeeper was in the hospital so they only had two clean rooms. The room I eventually got was moldy and the carpet was so sticky I was required to wear flipflops as my feet stuck to the floor. I was able to change room the next day and the new room was better. If that was the end of it I wouldnt have bothered to leave a review, but the following day my key stopped working. When I went to the lobby to get it fixed, the manager out of the blue asked me if I was gay. When I told him I was not he accused me of lying as he could tell by the way I walked and talked. The situation was extremely awkward and uncomfortable. Lowest rating and dont recommend anyone to stay here.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Beckie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Alberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and roaches
It was nasty and roaches everywhere
Stayed 1 night in Sep 2023

2/10 Terrible

GALEN

Disliked: Cleanliness, property conditions & facilities
I thought the room was unhealthy to stay in. Because there were cockroaches in the tub and sink area I did not use bathroom. Lobby opened after 9 am. (no breakfast served/available as noted online) and I checked out. FLORIDA HEALTH DEPARTMENT should close the motel down until problems resolved
Stayed 4 nights in Aug 2023

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Jeremy exceeded my expectations The best customer service
Stayed 1 night in Aug 2023

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
The office looked filthy, dirty and I got the key and decided I did not feel safe and checked out five minutes after checking in. I am going to seek a refund. The photos are very deceiving
Stayed 1 night in Jun 2023

8/10 Good

Sue

Stayed 1 night in Jun 2023

2/10 Terrible

Tommie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Jun 2023

2/10 Terrible

Yesenia L

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed here before and it was never the way I seen it this time absolutely dirty roaches all over mold I seen 3 rooms before I requested my money back and the young lady told me unfortunately she can’t refund me so before I lost my money I chose to stick it out and stay but never again I couldn’t sleep from the person next door playing his game system fyi this place has actually rented their rooms out long terms they should just cover to low income apartments cause that’s exactly what it was and what I saw people living out the rooms only thing missing for them was a stove but I would not absolutely not recommend this to anyone not even a trucker for a night
Stayed 1 night in May 2023

6/10 Okay

Jobito

Disliked: Property conditions & facilities
Staff was friendly but property not good
Stayed 1 night in May 2023

10/10 Excellent

Cathy

Stayed 2 nights in Apr 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!!
Smell bad like cigarette and the light dont work at all, we saw roaches running around ans we had to find and other hotel to stay. The front desk ladie was nice tho but the rooms are horrible. Not recommend to anyone, special tha we come out the state and we was tired
Stayed 1 night in Apr 2023

2/10 Terrible

Yutze

Stayed 3 nights in Apr 2023

10/10 Excellent

Justin

Stayed 1 night in Apr 2023

2/10 Terrible

Josuel

Stayed 2 nights in Apr 2023

10/10 Excellent

Parris

Stayed 2 nights in Apr 2023

8/10 Good

Diana

Stayed 1 night in Apr 2023

6/10 Okay

Josuel

Stayed 2 nights in Apr 2023

10/10 Excellent

Alexis

Stayed 1 night in Mar 2023

2/10 Terrible

Wilson Nazario

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel should not be on your list of offers. It is a deteriorated property, very dirty, broken walls, stained towels, uncleaned floor, broken doors, no security, in fact cars cannot be located in front of the lobby because it is closed. avoiding car parking. That property is a hygiene hazard. The dirty bathrooms, the dirty bathtub, they don't put soap, the only thing that worked is the small fridge. I had to go to walmart and buy CLOROX sanitizer, cleaning wipes, I had to buy bedding since I didn't have just a matress cover. The pillows did not work in this hotel, I do not recommend it to anyone, it is a danger in terms of hygiene. Towels were never replaced.
Stayed 3 nights in Mar 2023

2/10 Terrible

Benito

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t pay to stay in this dump.
The place is a dump. Dirty an smells they . Do not recommend…
Stayed 3 nights in Mar 2023