A lamp didn't work- went to the office to get a bulb, after putting the new bulb in, the lamp still didn't work- the whole outlet of 4 potential plug areas, was dangling from the wall, behind the bed. We left at 8:00 on Thursday, and went I went to the front desk to turn in the keycards- the door was locked, lights off and nobody around. I had to walk back to the room, open it up, and leave the keycards on the table in front of the TV.