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Hotel Kristall Orvieto

3.0 star property
Pet-friendly hotel connected to a shopping centre in Orvieto with free parking

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Set in Orvieto, Hotel Kristall Orvieto offers a blend of comfort and convenience with its on-site shopping mall. Enjoy the local cuisine at Ristorante Numero 63, unwind in the garden or relax at the coffee shop/cafe. With free self parking, helpful staff and laundry facilities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Single Use

Desk, blackout curtains, soundproofing, cots/infant beds

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Desk, blackout curtains, soundproofing, cots/infant beds

Standard Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room

Desk, blackout curtains, soundproofing, cots/infant beds

Comfort Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Desk, blackout curtains, soundproofing, cots/infant beds

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Desk, blackout curtains, soundproofing, cots/infant beds

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
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About the area

Map
Via Angelo Costanzi n. 69, Orvieto, TR, 05019

What's nearby

  • Orvieto Funicular - Piazza Cahen - 3 min drive - 2.9 km
  • St. Patrick's Well - 3 min drive - 2.9 km
  • Moro Tower - 4 min drive - 4.7 km
  • Duomo di Orvieto - 4 min drive - 3.6 km
  • Orvieto Underground - 4 min drive - 3.6 km

Getting around

  • Orvieto Station - 2 min drive

Restaurants

  • ‪Pizzeria Marconi - ‬7 min drive
  • ‪Antica Cantina - ‬7 min drive
  • ‪La Locanda Del Lupo - ‬8 min drive
  • ‪La Palma - ‬6 min drive
  • ‪Nihori - ‬8 min walk

About this property

Hotel Kristall Orvieto

Hotel connected to a shopping centre
Take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe at Hotel Kristall Orvieto. The on-site local cuisine restaurant, Ristorante Numero 63, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and free newspapers
  • A 24-hour front desk, luggage storage and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Kristall Orvieto boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Cots/infant beds, heating and daily housekeeping

Similar properties

Exterior

HOTEL GIALLETTI

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 28 reviews
HOTEL GIALLETTI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante Numero 63

Things to do

  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 7.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number IT055023A101005795

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Kristall Orvieto Hotel
Hotel Kristall Orvieto Orvieto
Hotel Kristall Orvieto Hotel Orvieto

Frequently asked questions

Is Hotel Kristall Orvieto pet-friendly?

Yes, this hotel allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Kristall Orvieto?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Kristall Orvieto?

Check-in start time: 3:30 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Kristall Orvieto?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Kristall Orvieto located?

Situated in the business district, this hotel is within 2 miles (3 km) of Orvieto Funicular - Orvieto Station, Porta Rocca and Orvieto Funicular - Piazza Cahen. St. Patrick's Well and Hospital Santa Maria della Stella are also within 2 miles (3 km). Orvieto Station is 21 minutes by foot.

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Hotel Kristall Orvieto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 105 reviews
Rating 8 - Good. 37 out of 105 reviews
Rating 6 - Okay. 22 out of 105 reviews
Rating 4 - Poor. 7 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff, room needs a good cleaning.

All of the staff was very friendly and accommodating. Our room had a huge pile of dust/dirt in the corner that appears to have been there for quite sometime and mold in the tile grout in the shower.
Mold I. Shower
Dirty floor.
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

No AC until June!

The hotel feels shabby and hasn’t been renovated recently, but this is not the main point. We arrived at the hotel on a hot May afternoon only to discover that the AC was not working and the room was stuffy and humid (we specifically selected a hotel with air conditioning). After tinkering with all AC controls, we returned to the lobby and asked about the AC. The receptionist gave us an embarrassed smile, opened a central circuit box and flipped a switch. For the time being we had air conditioning. But after we left the hotel and returned later in the evening, the AC was off again. We came back to the lobby to talk to the night shift manager, who barely spoke any English. He said and wrote “Giugnio” on a piece of paper, implying that they did not turn on air conditioning in the hotel until June (this was not written anywhere on Hotels.com). He then went up to our room and pretended to tinker with the AC control panel (which obviously didn’t work because the main circuit breaker was down). He later proposed that we open the balcony window and let in some cold air and that in a few hours the room will cool down. I should mention that the back of the hotel overlooks a busy railway. We found this unacceptable and at that point decided to leave the hotel. We found very reasonable accommodations next door, with air conditioning and much more pleasant hospitality and rooms for a similar cost.
Stayed 1 night in May 2022

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Sep 2025

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauber, aber Eisenbahnstrecke vor dem Fenster
Stayed 1 night in Jun 2025

10/10 Excellent

CRISTIANE DE MATOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia de 1 dia, com café da manhã que nos atendeu perfeitamente, com variedade e tudo muito organizado. A localização do hotel é excelente para quem viaja de carro, com estacionamento fácil, com mercado e lojas a 5 minutos de carro. A cidade é um encanto! Voltaríamos em uma próxima viagem à Itália.
Stayed 1 night in May 2025

6/10 Okay

George

Liked: Cleanliness, staff & service

Just OK

The air conditioning wasn't working in the room. Overall decor looked tired, and the hotel in general could do with investment. Located between two railway tracks, it needs to be much better to want us to go back.
Stayed 1 night in May 2025

4/10 Poor

Jesus

Disliked: Cleanliness, amenities, property conditions & facilities
Needs TLC, AC didn’t work. Shower had stains on grout, bed springs felt,
Stayed 1 night in May 2025

6/10 Okay

maurizio

Liked: Staff & service
.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel für Zwischenstopp

Etwas in die Jahre gekommenes kleines Hotel. Freundliches Personal, Bett bequem und Zimmer einfach aber sauber. Der Zug der hinter dem Hotel vorbei fährt ist bei offener Bslkontür sehr laut, bei geschlossener Tür erträglich. Badezimmer klein, aber es hat alles was man braucht. Großer Pluspunkt ist die Nähe zur Autobahn, ich hatte dort beim Zwischenstopp auf dem Weg nach Calabria übernachtet.
Stayed 1 night in Feb 2025

4/10 Poor

Loris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Colazione buona e personale gentile. Purtroppo la camera e soprattutto il bagno erano molto vintage, non c'era il doccino della doccia ma solo il soffione e parte del battiscopa della stanza era completamente staccato dalla parete e a terra.
Stayed 1 night in Jan 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
The room itself was worst I’ve ever stayed in. Beds were horrible. One was sunken in and slanted. I looked under sheets and it was falling apart. The toilet was dripping all night and the tiny shower wouldn’t stay on. Had to shower with one hand to keep it on. After the night I went to staff to let th know the issues so that they could fix them for the future. I wasn’t asking for anything just letting them know. They didn’t even apologize just made excuse and didn’t even let me finish speaking. Loved our breakfast woman though! If you are going to Orvieto please do not stay here. Stay up in the city not down by the train tracks like I made the mistake of.
Stayed 1 night in Nov 2024

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Orvieto Scalo.

Good hotel just off the main highway and five minutes drive into the center of Orvieto. The hotel is well kept, although dated, but clean and the Staff is very friendly. Well worth the ratio of quality vs price.
Stayed 1 night in Oct 2024

8/10 Good

Manuele

Liked: Cleanliness, staff & service, amenities
Struttura un po' datata ma nessun problema particolare e personale gentile. Senz'altro ottimo per qualità/prezzo
Stayed 1 night in Aug 2024

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour une escale.

Hôtel très bien situé. Pas très loin d'Orvieto. Idéal pour une nuit. Personnel sympathique. Chambres correctes.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Perfekter Zwischenstopp auf dem Weg nach Sizilien. Unkomplizierter früherer Check-In möglich und trotz naher Bahnstrecke eine ruhige Nacht.
Stayed 1 night in Aug 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura per pulizia e cortesia. La mattina sono stato svegliato dal rumore proveniente sicuramente dalla pulizia delle camere vicine. Non ci sono avvolgibili alla porta/finestra quindi entra molta luce alla mattina.
Stayed 1 night in Jul 2024

6/10 Okay

Domenico

Disliked: Cleanliness, amenities, property conditions & facilities
Room was tiny (I guess to be expected) toilet seat Loose/broken, no lock on bathroom door, fridge on the floor, (had to get down on my knees to put water bottles in)
Stayed 1 night in Jun 2024

6/10 Okay

Fabrizio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pausa viaggio

Sosta per viaggio più lungo, personale gentilissimo e cordiale, professionale nulla da dire…il ristorante convenzionato con loro è ottimo. La pecca più grossa è il fancoil in camera, messo a 1 fa un rumore esagerato, c’è da dire che non ho segnalato il problema al personale, non escludo che mi avrebbero sistemato il problema.
Stayed 1 night in Jun 2024

6/10 Okay

Leonardo

Liked: Room comfort

Explora o turista....

Hotel com preço muito acima da estrutura, ou seja caro para que oferece... Aliás a cidade é muito linda, porém a rede hoteleira explora, deveriam ter valores uns 30 % mais baixos.
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff, room needs a good cleaning.

All of the staff was very friendly and accommodating. Our room had a huge pile of dust/dirt in the corner and mold in the tile grout in the shower. The bed wasn’t very comfortable. I know it’s not a 4 star hotel but cleanliness should be expected.
Mold I. Shower
Dirty floor.
Stayed 2 nights in May 2024

6/10 Okay

Massimo

Liked: Cleanliness, staff & service, amenities
Hotel ben tenuto pulito e personale gentilissimo. Ottima colazione unico peccato il rumore provocato dal passaggio dei treni alta velocità comunque non circolanti la notte. Direi buon soggiorno nel complesso
Stayed 1 night in Apr 2024

6/10 Okay

cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
Not our best choice, the place had great staff, and breakfast was good with nice people serving. Hotel needs an update.
Stayed 1 night in Jan 2024

8/10 Good

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto bene, colazione il necessario, la stanza spaziosa il bagno tutti i confort, è solo lontano dal centro ma a pochi minuti di auto c’è la funicolare con parcheggio e siete sopra in pochi minuti e vicino alla prima attrazione il pozzo di San Patrizio na faticata risalire 😅
Stayed 2 nights in Dec 2023

8/10 Good

Marzia

Liked: Cleanliness, staff & service, property conditions & facilities

sì

Sosta durante un viaggio più lungo. Personale gentile, camere dignitose.
Stayed 1 night in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Sep 2023