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Reviews of Guest House Centrum 11

2.5 out of 5
Guest House Centrum 11
Smalgangen 11, Oslo, oslo

Reviews

6.4
Rating 10 - Excellent. 12 out of 45 reviews" "
Rating 8 - Good. 10 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 10 out of 45 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

ahmet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have my expedia booking and sold my room. Luckily i had access to their lounge and wi fi. My wife called expedia from South Africa and held for on the phone for close to an hour!!! If you book international, you have to have immediate online help 24/7 via wifi. Writing 2 phone nrs and charges may apply is just rubbing salt in the wound. Calling you on international roaming is NOT AN OPTION!! That is the quickest way to lose customers. It is cheaper to book and pay another hotel, than pay int phone calls. If we have a problem; we should reach you ONLINE IMMEDIATELY, you call us back on wifi (not phone,). We do not hold, you call back after you verify and fix the problem. In short, Willy, Karl's assistant; did not kick me out; asked and cancelled another booking, gave me that clients room. Had to sit on the couch and wait for two hours! Otherwise i would be out on the street, and not bother writing this to you. I hope you have something to make up for this. At this stage, i am not booking expedia anymore.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had literally just checked in and the environment that was in the apartment and around was utterly disgusting. I was travelling alone across europe and this was the worst accomodation possible. I had moved out withing 5 mins of entering the place. The host was uncourteous and very rude. I had writtent regarding the same earlier but there was no response. My email address is hunarmahajan23@gmail.com and i will appreciate a message back from the company as i did not stay in the above said accomodation for even one night. This is highly unethical as it was portrayed differently on your website as well.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Kk on 5 Dec,2018
😊👍

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Room quite cold and no heater....and wind came in all the time
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend unless you are desperate
It is located in an area that feels unsafe, check in needs a local call to property manager (hard if you have no internet or local mobile). The place smells a lot of cigarettes despite claiming it is non smoking. Room was dirty (old pills on window sill) plus dust everywhere. Long story short, came in saw the place, left 5 minutes after, could not stand it. I have been on shared accommodation and understand that you get what you pay for. But this was not up to a decent standard.
Stayed 1 night in Sep 2018
Response from Karl on 25 Oct,2018
This is not correct

2/10 Terrible

Mats

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detta boende borde inte finnas. Detta är en vanlig lägenhet i en hyresfastighet där man byggt om för att få plats med fler rum. Rummen är otroligt små och det finns rum som inte har fönster ut. Stället är skitigt och sunkigt. När vi väl hittat fram till dörren var den låst. inget tydde på att det fanns något hotell/vandrarhem på platsen. Han som skötte stället svarade inte på telefon. Tack vare bofasta som skulle in i samma trappuppgång kunde vi ta oss in. de hjälpte oss även att hitta "managern". När vi väl fått kontakt fanns inget rum till oss fast vi hade förbetalt ett sådant. Vi blev hänvisade till en säng som stod i någon form av garderob mitt i lägenheten. Vi lämnade stället och tog oss till camping istället. (tält känns både bekvämare och säkrare än detta ställe. Vi blev lovade pengar tillbaks vilket de senare vägrade betala tillbaks."vi blev ju erbjudna en säng" hette det. Jag är medveten om att man får vad man betalar för, detta är ju ett billigt boende, men detta ställe har passerat gränsen för vad som är ett mänskligt boende, Man borde få betalt för att bo där. Jag fattar inte varför Hotels.com har detta boende. Jag har i alla fall tappat förtroendet för dom Hälsningar Mats
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
익스피디아 메세지 보내기로 연락도 미리 하고 왓츠앱으로도 체크인 시간에 대해 4박을 예약해서 밤 10시에 체크인했는데 예약 내역이 없다며 매일매일 방을 옮겨다녀야 한다고 했다. 체크인 도와주러 온 사람이
Stayed 4 nights in Aug 2019

2/10 Terrible

Jostein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unngå denne plassen
Her betalte me for eit opphold me ikkje fekk. Måtte booke nytt hotell og det blei dobbel så dyrt. Anbefales vis du vil bli irritert,få hjerteproblemer og kvitta deg med penger
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019
Response from Kk on 10 Jun,2019
Man må ringe for å sjekke inn , vi har ikke resepsjon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Kk on 3 May,2019
Denne personen har ikke bodd her

8/10 Good

Leif

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019
Response from Kk on 28 Mar,2019
😊👍

10/10 Excellent

FaisAl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For en som trenger en god natt søvn
Stayed 2 nights in Mar 2019
Response from Kk on 16 Mar,2019
😊👍

8/10 Good

Per Ove

Liked: Staff & service
Rimeleg og sentral overnatting
5 rom delte samme bad/toalett(1rom) og stove m. kj.krok, kan bli trangt om plassen morgen og kveld. Slitt leilighet, klar for oppussing. Øydelagd terassedør, heldigvis i 3.etg. Så eg ikkje fikk besøk utifrå. + for stort kjøleskap og gode kokemuligheter. Sentralt plassert midt i handlegate på Grønland, med kort avstand til t-bane og busstasjon.
Stayed 2 nights in Feb 2019
Response from Kk on 10 Mar,2019
😊👍

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2019
Response from Kk on 10 Mar,2019
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the place and the location
Nice shops and restaurants just outside the door Good location to everything 50 meters from the subway station
Stayed 1 night in Mar 2019
Response from Kk on 7 Mar,2019
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice place to stay
3 minutes to walk from the train station
Stayed 1 night in Feb 2019
Response from Kk on 26 Feb,2019
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
We liked the place and the location, nice person that checked us in and helped us finding everything around the area
Stayed 1 night in Feb 2019
Response from Kk on 16 Feb,2019
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice place with fully equipped kitchen and Netflix on the tv
Stayed 1 night in Jan 2019
Response from Kk on 3 Feb,2019
😊👍

8/10 Good

Oscar Hovde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en veldig smidig opplevelse. Lett og lettbeint. Ikke noe tilsa at dette var noe annet enn det er. Et guesthouse der jeg kunne komme inn med svært lave skuldre. Helt OK rom, helt OK seng og supersentral beliggenhet. Det passet meg perfekt å ha et rimelig sted å overnatte, uten så mye om og men.
Stayed 1 night in Jan 2019
Response from Karl on 21 Jan,2019
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Only 3 minutes to walk from oslo central station, free WiFi, free Netflix, Free coffee, tea and sugar
Stayed 1 night in Jan 2019
Response from Kk on 15 Jan,2019
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bbb
Jjj
Stayed 1 night in Jan 2019
Response from Kk on 15 Jan,2019
😊👍

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig dårlig
Hotellet har ikke respajon der innsjekking skjer ved avtale når jeg ringte så svarte ingen meg så jeg fikk aldri sjekket inn
Stayed 1 night in Dec 2018
Response from Kk on 4 Jan,2019
Alle får sjekket inn mellom 16.00 og 23.00 , du ringte 01.30 på natten og da sover vi , beklager

8/10 Good

Erica

Liked: Cleanliness, staff & service
Väldigt prisvärt och centralt! Perfekt om du inte tänkt hänga på rummet under vistelsen.
Stayed 1 night in Dec 2018
Response from Kk on 2 Jan,2019
😊👍

2/10 Terrible

Sedigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel
Det er ikke hotel, det er et hus mange bor sammen
Stayed 1 night in Dec 2018
Response from Kk on 2 Jan,2019
Det er et guesthouse

6/10 Okay

Kjartan

Liked: Property conditions & facilities, room comfort
Simple and easy to get to airport train
Good for buisness travels
Stayed 1 night in Dec 2018
Response from Kk on 30 Dec,2018
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Fantastic place, very clean and safe area and a good equipped kitchen
Stayed 1 night in Dec 2018
Response from Kk on 24 Dec,2018
😊👍

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Andre rom og personers muligheter gjorde oppholdet betydelig dårligere enn forventet.
Stayed 1 night in Dec 2018
Response from Kk on 17 Dec,2018
Tror ikke dette stemmer

8/10 Good

Gaute

Liked: Cleanliness, property conditions & facilities, room comfort
Billig og greit overnattingsted
Rent og greit sted med alt som er nødvendig for overnatting. Du får mye for pengene her.
Stayed 3 nights in Dec 2018
Response from Karl on 14 Dec,2018
😊👍

4/10 Poor

Henning

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Kk on 13 Dec,2018
😊

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Kk on 13 Dec,2018
😊👍

6/10 Okay

Verified traveller

Helt greit
Stedet var helt ok for folk som reiser alene, og har ting på programmet. Var skeptisk til beliggenheten, men gikk helt greit for ei jente som tok drosje hjem. Hadde også vinduet oppe om natten, uten å bli særlig forstyrret av torget utenfor.
Stayed 1 night in Dec 2018
Response from Kk on 5 Dec,2018
😊👍

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Best egnet for single som ikke vil på hotell
Vanskelig å finne rett sted, ingen klar markering for oppgang. Vanskelig å finne kontakt nr å ringe på bekreftelsesmailen. OBS, flere rom som deler felles areal (kjøkken, stue og bad) Eier er trivelig nok, men savnet endel tilgjengelighet av info på bookingsiden
Stayed 1 night in Nov 2018
Response from Kk on 5 Dec,2018
Innsjekking mellom 16.00 og 23.00

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018
Response from Karl on 30 Nov,2018
😊👍

10/10 Excellent

Wajid

Kjempe bra og billig tilbud
Stayed 1 night in Nov 2018
Response from Karl on 20 Nov,2018
😊👍

4/10 Poor

Verified traveller

Disliked: Room comfort
Missnöjd ”hotell”gäst
Detta kändes mer som ett air bnb än ett faktiskt legitimt hotell. Jag blev uppriktigt förvånad när vi kom in och såg att man klämt in 5 rum i denna lägenheten där rummen var så otroligt små utan några som helst bekvämligheter som byrå eller hårtork. Kändes lite oseriöst då värden inte var närvarande när vi skulle checka in utan vi var tvungna att ringa honom för att kunna få tillgång till lägenheten och då ”hotellet” ligger i ett hyreshus så kändes det hela något oseriöst och osäkert.
Stayed 2 nights in Nov 2018
Response from K on 15 Nov,2018
Detter stemmer ikke Dette er et guesthouse og ikke en leilighet Hvis du ville ha en leilighet sammen med dama , da må du booke dette Og ikke gå utover andre når du har fått den billigste prisen i oslo

4/10 Poor

Nathan, Zürich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Es handelt sich um eine zentral in Oslo gelegenen Wohnung in welcher die einzelnen Zimmer privat zu Übernachtungsmöglichkeiten umfunktioniert wurden und der Rest des Wohnbereichs geteilt werden muss. Der Vorteil ist die Fussnähe zum Osloer Hauptbahnhof und relativ günstige Miete. Nachteile bestehen aus den sehr kleinen Zimmern, den dünnen Wänden, dem mit allen geteiltem Badezimmer und der spärlichen Küche. Wer ein Einzelzimmer ähnlich einer WG erwartet wird wenig überrascht. Wer ein richtiger Guesthouse erwartet eher enttäuscht.
Stayed 2 nights in Oct 2018
Response from Karl on 7 Nov,2018
Location in fantastic Everything is clean Free coffee, tea and sugar Shops and restaurants and parking only 20 meters outside the entrance 200 meters to the bus station 3-4 minutes to the oslo central station 50 meters to the subway 200 meters to Starbucks Full equipped kitchen with microwave, oven , plates , glasses , and all cooking facilities Dishwasher Free washing powder Free use of washing machine Free use of drying machine Tv with Apple TV Free Netflix movies Free internet, fiber optic Elevator

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização e recepção! Dono é muito leg
Fomos muito bem recebidos pelo proprietário. Ele fala português e nos tratou como se fôssemos membros de sua família. Nos sentimos em casa. E uma de suas funcionárias é brasileira e também nos tratou muito bem. Não tenho palavras para dizer o tanto que ficamos satisfeitos com a hospedagem, nota 1000! Uma de suas maiores vantagens é a localização, próximo de tudo, estação de metrô, trem e ônibus. Restaurantes excelentes ao redor e várias opções de supermercados. Shopping do lado. A limpeza do local é impecável e com certeza a gente voltará em Oslo-Noruega e ficaremos hospedados nesse lugar. E excelente relação custo-benefício.
Stayed 2 nights in Nov 2018
Response from Karl on 5 Nov,2018
😊👍

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from K on 31 Oct,2018
Jeg tror ikke dette stemmer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from K on 30 Oct,2018
😊👍

6/10 Okay

Kari

Ventet 1,5 timer på at noen skulle komme å åpne. Burde vært leselampe på rommet. Ellers ok
Stayed 1 night in Oct 2018
Response from K on 30 Oct,2018
😊👍

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 1 night in Oct 2018
Response from K on 15 Oct,2018
😊👍

8/10 Good

Weronika

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Karl on 13 Oct,2018
😊👍

6/10 Okay

alexander

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2018
Response from Karl on 13 Oct,2018
😊👍

2/10 Terrible

Ludwig

BEWARE: Festering Drug Nest!
My colleague and I arrived at the scene, having previously notified Guest House Centrum 11 on phone 16:15 2018-09-05. After 45 minutes, a barely English speaking usher arrives, showing us up to the 5th floor. When entering the apartment, two conspicuous drug addicts (to the point they were shaking in delusion) are sitting naked in a shared sofa, becoming apparently aggravated when we were let in. On top of that, the apartment was in full construction mode with an entire room filled with insolation, another one being filled with gypsum and construction equipment. Also, the double room has a single bed and the apartment smelled like a drug nest. We explained to the usher that this was obviously neither acceptable, nor according to the agreement what we had purchased. She agreed to this and to pass the message along to the manager and gave us the number +47 908 57 621, which we called without luck.
Stayed 1 night in Sep 2018