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Reviews of Hostal Arauco

2.5 out of 5
Hostal Arauco
Miguel Egas 0213 y Salinas, Otavalo

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 5 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with a queen bed was very nice and it’s in a quiet area, I don’t recommend the breakfast though, they didn’t have milk for coffee or tea, you can get a better breakfast elsewhere
Stayed 1 night in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
It was very good except there was no toilet seat in my room. When I questioned why not later on, I was told that they hadn't had time to replace the one that had broken the previous day. That's something you really need to explain to people when they first arrive. Assuming that's been fixed though, it's a very clean, modern place with very friendly staff.
Stayed 1 night in Nov 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arauco Hostel in Otavalo
It’s a rather new place, very clean. In the downtown area so you can walk easily to the square and to the club area. Nice people run it. Bring cash. There are great food stands in the square..this is a good town to visit.
Stayed 1 night in Oct 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal Arauco Sparkles
Hostal Arauco appears to be brand new and therefore is spotless. My room was large with a Bay window looking towards the mountains. Bed comfortable. Flat screen TV though in this region...it appears cable options are limited. There is a large comfortable sitting area on the floor. The location is a short walk to the market plaza.

8/10 Good

cristian

Liked: Cleanliness, property conditions & facilities
Acogedora
Stayed 1 night in Sep 2023

10/10 Excellent

Tannia

8/10 Good

wei wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很新，空間大，熱水很棒，溫度穩定，缺點電視根本無法看，特別是世界杯開打，地點尚可。
Stayed 1 night in Jun 2018
Response from recepcionista on 29 Jun,2018
Muchas gracias por su sugerencia, los televisores comunes se encuentran en las habitaciones mas básicas para que por lo menos se pueda ver programas nacionales, dado al precio bajo pero conforme vamos avanzando estamos cambiando a televisores Led con mayor definición. le agradecemos su visita y su puntuación, cada vez estamos tratando de mejorar los servicios que entregamos.