Hot springs

Reviews of Hostal y Complejo recreacional La Playita de Monse

2.5 out of 5
Hostal y Complejo recreacional La Playita de Monse
Calle L. Alberto de la Torre y Panchina, Otavalo, Imbabura

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family and small children
Liked: Staff & service
The remote control was missing and the night table light was not functional. The staff was friendly.
Stayed 1 night in Jul 2023

6/10 Okay

Wendy

Somewhat accommodating
Nice place, but somewhat misleading. Pool is a public pool, not only for guest. They don't provide towels, you have to bring your own. Sheets on bed had dirt on them, rooms were small for the price. If book thru hotels.com, you must pay cash on arrival, they don't bill hotels.con
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful owners and staff. Very little English, but we used our phone translator. I don’t think the web makes it clear, but they have a large pool, kiddie pool, jacuzzi, cold pool, sauna, and steam room!
Stayed 4 nights in Dec 2018

8/10 Good

Jorge, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good option during week days just
My wife and I arrived on a Monday to be the only guests so we had all the nice facilities (saunas, hot tub, cold tub and swimming pool) for ourselves. There was silence and a clean room, just what we needed. The personnel are kind and attentive.
Stayed 1 night in Jul 2018
Response from Blanca on 9 Aug,2018
muchas gracias por su comentario , esperamos tenerle nuevamente con nosotros en otavalo valle de amanecer

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local family, pool and spa
The owners were extremely helpful, the spa and pool is open to the public and can be quite busy and noisy. But we were able to enjoy the steam room and sauna. Town is within walking distance , we enjoyed our stay.
Stayed 2 nights in Feb 2018

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in Otavalo
The hotel was very clean and the staff was very nice. The only negative is that it isn't in the heart of down town. It is in a neighborhood.
Stayed 1 night in Jul 2017

8/10 Good

ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable,clean and close to all the attractions
Very clean hotel with a pool and hot tub not far from the market and many restaurants. Very nice staff that made us a good breakfast each morning of our stay. Room was clean and beds were very comfortable.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Value in Otavalo...Nice Surprise!!!
Close to the market an easy walk. The owner was really great and the outside really misleading...a sauna and cold pool for after, a nice hot tub, and the big surprise an indoor pool. VERY CLEAN and well managed. Very personal service better than a big hotel and breakfast cooked for you individually. My best stop in Ecudador for the value.They do not yet take credit cards so have cash...this was a great value and I will stay again when I return to Otavalo....really a good experience!!!!

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Small hotel in quiet area
We had a room with private bath. Web site only mentions shared bathroom. Nice pool etch.

10/10 Excellent

bolivar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Muy bien, la admistradora muy amable y muy atenta para ayudar en todo
Stayed 1 night in Aug 2023

6/10 Okay

Pascale

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hôtel vieux service pas agréable
Stayed 3 nights in Jun 2023
Response from Blanca Males on 12 Jun,2023
Pero no a llegado a nuestras instalaciones debe estar confundido nosotros estamos e otavalo Monserrath

6/10 Okay

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena
Hotel cómodo buen ambiente poquito feo el sector pero todo bien
Stayed 1 night in May 2018

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Es bonita pero los cuartos son muy pequeños
Stayed 1 night in Feb 2018