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Great experience ! Check in and check out fast and easy!! Friendly welcome and very clean! Close to an outlet mall, fast food, Scotia Bank Centre!!!
Robin
Stayed 1 night in Apr 2024
Response from Guest Services on 10 Apr,2024
Good evening Robin,Thank you so much for taking the time to leave us such a fantastic review. We are glad you enjoyed your stay and we hope to welcome you back soon
Clean, quick checking, Samantha was very helpful and professional.
CATHERINE
Stayed 1 night in Jan 2024
Response from Rachael on 28 Jan,2024
We greatly appreciate our kind words! Sam is in training and is quickly becoming a valuable part of our team at TownPlace. We will certainly inform her of your kind feedback.Thank you again
This is our preferred destination to stay in the Ottawa region. The holidays are the least enjoyable time for travel and excursions for us, and this place always matches our interests. Staff is awesome. Facilities and services are perfect for us.
We stayed one night in early December. Neds are comfortable, the room was clean, but definitely needs a refresh - lots of chipped paint around the door frames and the furnishings are tired looking. Also, while there’s a Keurig coffee maker, there’s no kettle in what was advertised as a full kitchen (plus, no oven)
From the moment I checked in until my check out, the staff were friendly, welcoming, efficient and professional. The check and check in were smooth and I really enjoyed my three night stay while transferring from extended hospitalization and convalescence into my new apartment. The bed was very comfortable.
As the hotel is only three blocks from my new residence it will be handy for family and friends who come to visit.
Easy, efficient check in and out. Suite clean, spacious, well appointed. Staff pleasant and efficient.
Would have appreciated towel refresh after second day.
The only thing I didn’t like was… the price. A night out for me and my wife used to be more affordable… but we are still planning to do it again… just not as often. The staff and room were both amazing.