Owl's Head Ski Resort Hotels from S$87

"The rooms were ok, yet looked somewhat old and dated. The room bathroom didn’t have locks on the door and/or it was broken (it was the same for other guests rooms, as we travelled with another family). The duvet comforter on the main bed had no cover, but only a sheet over it (which didn’t always stay in place). The murphy bed didn’t have a duvet/comforter on it and there was not one for it in the room, so we had to ask the front desk for one, which one was brought (yet it also had no cover). The hot tub was not that warm, and with it being the winter and it being located outside, it wasn’t very enjoyable. The pool was very small and often packed with guests. The game room had a very strong perfumed cleaning product smell, which made it overwhelming to stay in the room long. The staff at the front desk were very nice and helpful, yet the staff in the restaurant were a bit rude. Not sure if they were overwhelmed by the amount of guests, yet it could have been handled better. Also, for the cost of the hotel stay, it would have been nice if the rooms came with complimentary breakfast (the buffet breakfast was a bit expensive and didn’t include that much variety). Overall, not a hotel I would stay at again, but to each his own."

"I would recommend this hotel. The room was very big and well equipped. There were lots of amenities. I will stay there again next year."

"Excellent value for money! Will stay there again for sure. "

"Beautiful setting on the edge of the lake. The bikes available to loan were a bonus and trails easily accessible. We stayed in a villa which was fairly well equipped and comfortable. The hot tub was welcoming after a day out in the cold!. Not quite enough seating in the main lounge if the house was fully occupied though. It would also be nice if the furniture in the lounge and bedroom were orientated to take in the view rather than pointed at the hotel and other villas. The villas don’t have housekeeping during your stay so it would be helpful if there was a Hoover, dustpan and brush and cleaning products and cloths for clearing up properly after meals. We ate Le Cove and the food was very good and service forelndly. We would have liked to eat in the man restauraing but we were put off by the set menu, we would have eaten there if à la carte menu was available. Overall we had an enjoyable stay, beautiful setting and would like to visit in different seasons when more activities are available, "

"Everything was outstanding "

"We booked an "Intermediate Condo" for a family trip with kids and came away disappointed on almost every front. Booking runaround: I called a full week before our stay to ask about switching to a smaller unit since our group size had changed. I was told someone would call me back — no one ever did. When I followed up days later, I was told their policy doesn't allow changes within 7 days. So I called within the window, they dropped the ball, and I was stuck paying for more space than I needed. The property was roughly half-empty when we arrived, which made it sting even more. "5 Twin Beds" is wildly misleading: The listing advertises 5 twin beds. What you actually get is 1 twin bed, 1 bunk bed, and 2 pullout sofa beds — and I'm honestly not sure you could even open both pullouts at the same time given the space. Sofa beds are not twin beds, and if you're booking for a family with kids expecting real beds, you'll be unpleasantly surprised. The description needs to be corrected. Maintenance and safety issues: None of the light switches in the unit worked, and there were light sockets hanging out of the ceilings. With young kids in the room, exposed electrical fixtures are a genuine safety concern. This is basic maintenance that shouldn't be an issue in any rental, let alone one at this price point. Kitchen was bare bones: The listing promises a full, equipped kitchen with cookware, dishware, utensils, and paper towels. In reality there were no paper towels, no napkins, nothing "

"Bel hotel, propre, calme"

"Breakfast was okay however they could add more hot and variety item and good pure water to drink "

"Checking in procedures listed on booking are too unclear, causing me to spend lots of time in the middle of the snowstorm night when the host was in the property all along. Simplest way is just list the phone number. Have guests call the number."