This property is well maintained, and supported by an excellent restaurant. The staff are overly courteous and go beyond their duty to accommodate guests, and the excellent customer experience clearly trickles down from the management. I had the pleasure of meeting the GM and could tell his mind and heart are committed to this establishment, and he’s open to constructive critique. We were visiting Palakkad for a wedding and this hotel is a surprise find via Expedia; lucky to have stayed here. I’d return for sure, and recommend this property to friends and family! Keep up the good work guys, keep your staff happy and they will continue making guests happy. ☺️
Also want to add that this property is not only good by Indian standards, but by North American standards too. So if any NRIs or foreigners want good hospitality, here’s a location that won’t let you down. I genuinely hope my review stays relevant and accurate for years to come.