Palazzo Butera

We had a wonderful stay at this hotel. Our apartment had two bedrooms with beautiful view from the private terrace. The hotel has excellent location in the old town and all attractions are within walking distance. Breakfast was great with many options. Our room was kept clean and tidy all the time. Fanny the manager and all the staff were very attentive and helpful and made our stay very enjoyable. We highly recommend this hotel.

The three managers/assistants I met are wonderful. They are always offering assistance and guidance. Quite outgoing and friendly. All of their information provided was accurate and quite helpful. This is not a hotel; it is a collection of six bedrooms, some expanded into "junior suites" that are quite adorned and fresh. The floor is further a mix of dining rooms and sitting rooms. It is someone's home, and you certainly feel at home. The bed was comfortable, but don't count on having anywhere to perform any meaningful desk work with a laptop. Speaking of which, I have a new model iPhone and had very limited success with wifi connection. I went to several restaurants, bars, a couple of museums, and had no problem connecting to a wifi system. Good news: I didn't need wifi at the time my stay. But, if you need to stay in touch, beware. The advertised photo is misleading as indicating that there is a front entrance to the apartments (there are six total). You enter from an unmarked door on another street/alley by pressing a button and hoping that there is someone on the other side of the button to let you in. If they are busy, you wait. If it's raining, you wait. There is no reception until you are permitted to enter the first door, climb two flights of stairs to the main foyer, where you are received. They provide assistance with your luggage up and down and enter into your assigned room. Breakfast was a treat, as were all other services provided, and always with a smile.

Room and staff were nice. Location was very central but very difficult to get to and park with a car. Hard neighborhood to drive in but great for walking.