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Chan-Kah Resort Village

3.5 star property
Family-friendly hotel with full-service spa and poolside bars

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Photo gallery for Chan-Kah Resort Village

Terrace/patio
View from room
1 bedroom, premium bedding, in-room safe, soundproofing
Exterior
Reception
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Air conditioning
  • Laundry

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Room options

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Showing 2 of 2 rooms

View all photos for Villa Junior King

1 bedroom, premium bedding, in-room safe, soundproofing

Villa Junior King

Highlights

Balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Junior Doble

1 bedroom, premium bedding, in-room safe, soundproofing

Villa Junior Doble

Highlights

Balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 18 min walk - 1.5 km
  • Palenque National Park - 3 min drive - 1.5 km
  • Museo de Sitio Palenque - 6 min drive - 4.0 km
  • El Panchán - 7 min drive - 4.7 km
  • Palenque Archaeological Zone - 8 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Don Mucho - ‬16 min walk
  • ‪La Selva - ‬5 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬5 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Fuga - ‬4 min drive

About this property

Chan-Kah Resort Village

Family-friendly hotel
2 poolside bars, a terrace and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a body wrap, a massage or a body treatment at the on-site spa. The on-site restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a playground and an arcade/games room.
Other perks include:
  • An outdoor pool and a children's pool, with cabanas and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-in and a front desk safe
  • 1 meeting room, luggage storage and a billiards/pool table
Room features
All 80 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free Internet and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Private gardens, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 295 to 320 for adults and MXN 150 to 200 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lum
  • Ya’x

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450.0 per night.
Cots (infant beds) are available for MXN 450.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults and MXN 150 to 200 for children
  • Crib (infant bed) fee: MXN 450.00 per night
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chan-Kah Resort Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chan-Kah Resort Village?

Self-parking is free at this property.

What time is check-in at Chan-Kah Resort Village?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Chan-Kah Resort Village?

Checkout is at noon.

Where is Chan-Kah Resort Village located?

This family-friendly Palenque hotel is within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque and Palenque Archaeological Zone. Museo Del Textil and El Panchán are also within 6 miles (10 km).

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Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 811 reviews
Rating 8 - Good. 245 out of 811 reviews
Rating 6 - Okay. 72 out of 811 reviews
Rating 4 - Poor. 21 out of 811 reviews
Rating 2 - Terrible. 16 out of 811 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great eco-hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

marielen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and beautiful. A little expensive, though.
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect to visit Palenque. Everything was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice and convenient. Excellent service. Beautiful surroundisngs. Very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pretty place to stay
Stayed 1 night in Aug 2024

8/10 Good

Jaqueline

Liked: Staff & service
Disliked: Amenities
The pool was nice, rooms are ok but old.
Stayed 5 nights in Jan 2025

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

NIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
Stayed 3 nights in Dec 2024

6/10 Okay

Francisco

Liked: Cleanliness
This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place because they try to safe the environment ,their food and service was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Yolanda

Liked: Staff & service, amenities, property conditions & facilities
Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax
Stayed 4 nights in Jun 2024

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Stayed 2 nights in Aug 2023

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food should be improved,tasteless and very overpriced!
Stayed 1 night in Sep 2024

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, property conditions & facilities
Food schould be improved.Very overpriced ad tasteless.
Stayed 3 nights in Sep 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
000
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Stayed 2 nights in Jul 2024

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
On my arriving hotel already charge my credit card. I choose pay when I check in
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort but restaurant needs attention.

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Stayed 3 nights in Feb 2024

6/10 Okay

Jenifer

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Stayed 5 nights in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not clean, stains on the bathroom wall.
Stayed 2 nights in Jul 2023

2/10 Terrible

Reuven

Disliked: Cleanliness, staff & service, property conditions & facilities
they don't respect their own offers like drinks at happy hours, charge for asking milk for coffee, etc
Stayed 8 nights in May 2023

6/10 Okay

Maribel

Liked: Cleanliness, property conditions & facilities, room comfort
This resort is really nice the pool is amazing overall super clean and well maintain great hotel but there is always a but, there is only one restaurant and nothing else this restaurant is a bit pricey and since there is nothing in the immediate surroundings you are pretty much force to eat there also they have Starbucks just as expensive. Another thing I didn’t like a to all is that you have to bring your pool towels to switch for new ones but the last time I did so my daughter was still swimming so I couldn’t bring the last so they held my ID Hostage until I bring it back not happy with that.
Stayed 3 nights in May 2023