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Hotel Nututun Palenque

3.0 star property
Riverwalk hotel with full-service spa and 24-hour front desk

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Photo gallery for Hotel Nututun Palenque

Terrace/patio
In-room safe, laptop workspace, blackout curtains, bed sheets
In-room safe, laptop workspace, blackout curtains, bed sheets
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Kayaking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Spa
  • Bar
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

In-room safe, laptop workspace, blackout curtains, bed sheets

Deluxe Room

Highlights

Balcony or patio
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
  • Sleeps 2
  • 1 Single Bed and 1 Double Bed OR 1 King Bed

View all photos for Comfort Room (Plus)

In-room safe, laptop workspace, blackout curtains, bed sheets

Comfort Room (Plus)

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

In-room safe, laptop workspace, blackout curtains, bed sheets

Superior Room

Highlights

Balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

In-room safe, laptop workspace, blackout curtains, bed sheets

Deluxe Suite

Highlights

Balcony or patio
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Smart TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

In-room safe, laptop workspace, blackout curtains, bed sheets

Standard Suite

Highlights

Balcony or patio
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Smart TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Cabin

In-room safe, laptop workspace, blackout curtains, bed sheets

Standard Cabin

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Palenque – Ocosingo Highway Km 3.5, Área de Río Chacamax, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 4 min drive - 4.0 km
  • Aluxes Eco Park - 7 min drive - 6.9 km
  • Palenque National Park - 9 min drive - 8.6 km
  • Palenque Archaeological Zone - 14 min drive - 12.3 km
  • Cascadas de Roberto Barrios - 32 min drive - 31.6 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 111 min drive

Restaurants

  • ‪La Terraza - ‬5 min drive
  • ‪Restaurante Xkatsime - ‬5 min drive
  • ‪El Marino - ‬5 min drive
  • ‪Café Chiapas - ‬5 min drive
  • ‪Claveles Pizzas - ‬7 min drive

About this property

Hotel Nututun Palenque

Family-friendly hotel near Misol-Ha Waterfalls
Located close to El Panchán, Hotel Nututun Palenque provides a poolside bar, a terrace and shopping on-site. Treat yourself to a body treatment, a massage or a body wrap at the on-site spa. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, a 24-hour front desk and a banquet hall
  • A gift shop, a vending machine and wedding services
  • Guest reviews say good things about the overall condition
Room features
All 72 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as safes and free bottled water.
More conveniences in all rooms include:
  • Private gardens and wardrobes/cupboards
  • Daily housekeeping and phones

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day.

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Nututun
Hotel Nututun Palenque
Nututun
Nututun Palenque
Hotel Nututun Palenque Hotel
Hotel Nututun Palenque Palenque
Hotel Nututun Palenque Hotel Palenque

Frequently asked questions

Does Hotel Nututun Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 9:00 PM.

Is Hotel Nututun Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Nututun Palenque?

Self-parking is free at this property.

What time is check-in at Hotel Nututun Palenque?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Nututun Palenque?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Nututun Palenque located?

This family-friendly Palenque hotel is located on the riverwalk, within 3 mi (5 km) of Misol-Ha Waterfalls and El Panchán. Palenque Archaeological Zone and Cascadas de Roberto Barrios are also within 20 mi (32 km).

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Hotel Nututun Palenque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 206 reviews
Rating 8 - Good. 55 out of 206 reviews
Rating 6 - Okay. 26 out of 206 reviews
Rating 4 - Poor. 7 out of 206 reviews
Rating 2 - Terrible. 4 out of 206 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

mehida

Liked: Staff & service
We enjoyed the swimming pool and the jet tub,
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very peaceful
Stayed 2 nights in Feb 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet location with delicious included american breakfast (especially the huevos rancheros). Friendly staff, nice pool, nice river, plenty of wild animals. Well worth the price. The only downside is the bar : the staff was not friendly and there was no wifi in this area.
Stayed 4 nights in Nov 2024

10/10 Excellent

sheera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting

The hotel is on a large clear pool of the river that runs through Agua Azul and would be fantastic for bathing during the warm months. It is a very pretty setting. The rooms are a bit outdated but very comfortable, and the staff was VERY attentive.
Stayed 1 night in Dec 2023

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the jungle

Nice eco friendly hotel in the jungle. Friendly staff. Be aware of limited to the lobby only. There is no wifi at all in the rooms.
Stayed 2 nights in Jan 2023

10/10 Excellent

Miguel Ángel Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort outside of downtown Palenque

Nice property outside of downtown Palenque. Room was large and very clean. Same for the pool. No hot tub though--the pictures we saw online showed one but it is filled with pool temp water. Breakfast was a buffet and very good. Staff was very friendly and attentive. Howler Monkeys were very loud at night, but I love that!
Stayed 1 night in Dec 2022

6/10 Okay

Francisco

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pros: Great location with a river running through the property. Very quiet. Cons: Rooms are dated, specially the bathrooms and restaurants. The water pressure made it really tough for one to shower. The river is nice, but it has public beach which gets crowded.
Stayed 1 night in Apr 2023

2/10 Terrible

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room we were giving have ants and the expected us to sleep in a room with pesticides.
Stayed 1 night in Mar 2023

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel aunque está un poco retirado de la zona vale la pena
Stayed 2 nights in May 2025

8/10 Good

Ulda Esther

Liked: Staff & service, property conditions & facilities
Todo muy bien
Stayed 4 nights in Apr 2025

6/10 Okay

Iris del Rocío

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo, el que tenga acceso al río es un plus, disfrutamos mucho estar ahí. Lo único malo fue que reservar en expedia era un precio y ya en el hotel cobran más.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable
Stayed 3 nights in Apr 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atencion y cordialidad, muy bonito el hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Díana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad grande y buena atencion
Stayed 1 night in Mar 2025

10/10 Excellent

Kristell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y todo muy tranquilo y seguro.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

El personal muy amable, la habitación muy bien. Solo un poco antiguo
Stayed 2 nights in Feb 2025

10/10 Excellent

Tilo Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

fernando paniagua

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente para disfrutar la naturaleza, solo falta agreguen buenos vinos en el bar
Stayed 1 night in Jan 2025

2/10 Terrible

karen

Disliked: Cleanliness, staff & service
Pésimo servicio, nos corrieron de las hamacas, nos negaron servicio en el bar del hotel, en la alberca no dejaban escuchar música y la música que ellos tenía no se escuchaba, no nos brindaron un servicio de calidad, en la habitación de alado estaban escuchando música y jamás fueron los de recepción a llamarles la atención,
Stayed 2 nights in Jan 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

martin

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024