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Hotel Misión Palenque

4.5 star property
Luxury hotel with full-service spa and free valet parking

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Photo gallery for Hotel Misión Palenque

Outdoor pool
Lobby
Property grounds
Terrace/patio
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Spa
  • Pool
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room (Dog Friendly)

Down duvets, pillow-top beds, in-room safe, individually decorated

Room (Dog Friendly)

Highlights

Individually decorated
Air conditioning
LED TV
Pillow-top bed
Down duvet
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Living area

Junior Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
LED TV
Pillow-top bed
Down duvet
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Preferencial)

Down duvets, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed (Preferencial)

Highlights

Individually decorated
Air conditioning
LED TV
Pillow-top bed
Down duvet
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Preferencial)

Down duvets, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds (Preferencial)

Highlights

Individually decorated
Air conditioning
LED TV
Pillow-top bed
Down duvet
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Periférico Oriente s/n, Palenque, CHIS, 29960

What's nearby

  • Museo Del Textil - 8 min walk - 0.7 km
  • El Panchán - 18 min walk - 1.5 km
  • Aluxes Eco Park - 6 min drive - 5.4 km
  • Palenque National Park - 8 min drive - 7.2 km
  • Palenque Archaeological Zone - 13 min drive - 10.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • ‪Asadero el Amigo - ‬11 min walk
  • ‪Café de Yara - ‬14 min walk
  • ‪La Terraza - ‬14 min walk
  • ‪Restaurante Xkatsime - ‬11 min walk
  • ‪El Marino - ‬10 min walk

About this property

Hotel Misión Palenque

Luxury family-friendly hotel in the city centre
You can look forward to a poolside bar, a terrace and a garden at Hotel Misión Palenque. Treat yourself to a hot stone massage at the on-site spa. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free valet parking, plus self-parking (surcharge)
  • Full breakfast (surcharge), an outdoor tennis court and express check-out
  • Express check-in, a front desk safe and a 24-hour front desk
Room features
All 208 individually decorated rooms boast perks such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with showers and free toiletries
  • 23-inch LED TVs with cable channels
  • Childcare services, daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 23-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 400 per pet, per day
Welcoming dogs only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Pet fee: MXN 400 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Mision Hotel Palenque
Mision Palenque
Mision Palenque Hotel Palenque
Palenque Mision Hotel
Mision Palenque Hotel
Hotel Mision Palenque
Mision Palenque
Hotel Misión Palenque Hotel
Hotel Misión Palenque Palenque
Hotel Misión Palenque Hotel Palenque

Frequently asked questions

Does Hotel Misión Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Misión Palenque pet-friendly?

Yes, Hotel Misión Palenque allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 400 per pet, per day.

How much is parking at Hotel Misión Palenque?

Valet parking is free at this property.

What time is check-in at Hotel Misión Palenque?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Hotel Misión Palenque?

Checkout is at noon.

Where is Hotel Misión Palenque located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Museo Del Textil and El Panchán. Palenque National Park and Palenque Archaeological Zone are also within 6 miles (10 km).

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Hotel Misión Palenque Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 539 reviews
Rating 8 - Good. 232 out of 539 reviews
Rating 6 - Okay. 69 out of 539 reviews
Rating 4 - Poor. 23 out of 539 reviews
Rating 2 - Terrible. 13 out of 539 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, amenities
Staff was very helpfull and kind
Stayed 3 nights in Mar 2024

2/10 Terrible

Gerardo

Disliked: Staff & service, amenities, property conditions & facilities
Terriblemente desorganizado, mala actitud de algunos administradores, no respetaron mi reservación, aire acondicionado deficiente, instalaciones deficientes, área de gimnasio en ruinas
Stayed 2 nights in May 2022

8/10 Good

Friederich

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Awesome grounds but beds need upgrading

The location of this hotel is great, as well as the grounds! Rooms are large and well appointed except for the beds...the mattress need to be upgraded. They are hard and feel old tech...providing low quality rest. Although we had superb service in our room, other rooms in our group did not...of course we where there during the week after x-mas and the hotel was packed...this caused customer service to suffer specially at restaurant and bar. Overall we would return and recommend this hotel when you visit Palenque!
Stayed 3 nights in Dec 2021

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Vista agradable. No me gusto el hecho de que comentan que el desayuno es incluido y al estar ahí dicen que solo es americano, no son claros en lo que incluye el hospedaje, éramos 4 y solo nos dieron 2 toallas y tardaron un día en darnos las 2 extras
Stayed 3 nights in Dec 2021

4/10 Poor

Dolores

Disliked: Property conditions & facilities, room comfort

Viejo, feo y descuidado.

El hotel esta igual que cuando lo visitamos hace 20 años. Las puertas no cierran tienen tantas capas de pintura que ya no enbonan, porque la chapa esta rota. Espacio super reducido. La regadera tiene cortina de plastico. Alberca mínima. El andador del hotel para acceso al auto, es un camino de hoyos. Los jardines bonitos y bien cortado. En general feo y viejo. Les urge una remodelación. Yo no vuelvo.
Stayed 1 night in Dec 2021

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
Malisimo el trato en recepción, una señorita en reservaciones. Además muy caro para lo que se ofrece.
Stayed 3 nights in Dec 2021

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Podrían mejorar el mobiliario y condiciones de la infraestructura del hotel. Se ve con poco mantenimiento. No porque sea viejo se tiene que ver descuidado
Stayed 2 nights in Dec 2021

4/10 Poor

maria elena

Stayed 1 night in Sep 2021

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2021

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eviten al dueño

El lugar super bonito, ya lo conocía, me encanta todo, el personal super amable, pero en el restaurante el nuevo dueño del hotel porque ya no es del grupo misión tratando horrible a los empleados gritándoles groserías, muy desagradable no volveremos, para nada les recomiendo si está el, nos queríamos quedar otro días pero después de eso mejor nos fuimos, una lastima q se abuse de la necesidad de trabajo de las personas q aparte son super amables
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and near from downtown
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was nosotros great small portions,
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Se escuchaaba mucho ruido las habitaciones. Olia a humedad. Clientes dejaban ropa colgada afuera de las habitaciones
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy cómodo
Stayed 2 nights in Apr 2021

10/10 Excellent

mayra

Liked: Cleanliness, staff & service
great atmosphere!
Stayed 1 night in Apr 2021

10/10 Excellent

Ximena M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio de ama de llaves, restaurante y bell boy es fantástico. Me gustaría poder decir lo mismo del servicio en recepción, dónde en un momento había cinco personas y sólo una estaba atendiendo a los huéspedes. En general, una excelente estancia.
Stayed 2 nights in Apr 2021

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
El estacionamiento esta bien esta cerca de la recepcion
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal fue muy buena 😊, por la condición actual hay puntos que faltaron pero muy buena experiencia, solo faltó la tina de baño que aparecía en la página web
Stayed 2 nights in Apr 2021

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel.

Excelente hotel mision palenque, nos encanto, desde que llegas, hasta que te vas. La comida de bufett muy rica, vale la pena pasar unas vacaciones en el hotel. El personal excelente. Muy bien regresaremos pronto.
Stayed 1 night in Apr 2021

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien.

Todo muy bien, instalaciones bien. Comida bien. Habitación bien. Cómoda. Solo que, no habia control de tv. Lo pedi y pues nada. Pedí una toalla mas, y lo mismo, nada. Pero en general bien.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the monkeys howling in the trees outside the hotel...at 6AM. :-)
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel, el restaurant muy rico, los jardines muy bonitos, tienen un árbol espectacular en la entrada, el servicio muy amables todos.
Stayed 1 night in Feb 2021

6/10 Okay

Gamaliel

Liked: Property conditions & facilities, room comfort

Hospedaje

En general bien, instalaciones lindas adecuadas me gusto. Fallo la señal de televisión y no hubo. El servicio de limpieza no estuvo bien pues no colocaron cortina de baño y cuando se solicitó no fue buena la respuesta. Fue un cuarto para 4 y solo había día toallas. Las instalaciones de cuarto pues son viejas, llaves dañadas regaderas vieja, tal vez no es el asunto de Misión, pero si no fuera por el jardín y áreas comunes no hubiera pensado q fuera un hotel Mision.
Stayed 2 nights in Jan 2021