Save

Hotel Excelsior Palace Palermo
4.0 star property

Upscale hotel near Via Roma

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Excelsior Palace Palermo

Photo gallery for Hotel Excelsior Palace Palermo

Lobby
Fitness facility
View from property
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Excelsior Palace Palermo

8.4

Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Gym
  • Laundry

Check out the area

Via Marchese Ugo 3, Palermo, 90141
  • Popular LocationBioesserì by Natura si1 min walk
  • Popular LocationItalo1 min walk
  • Popular LocationGrigliò3 min walk
  • Popular LocationAntica Pizzeria da Michele4 min walk
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Standard Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed

Junior Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed

Deluxe Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Palermo

Located in Palermo, Hotel Excelsior Palace Palermo is in the city centre. Teatro Massimo and Palermo Cathedral are notable landmarks, and if an activity is on the agenda, check out Palermo Harbour. Cantieri Culturali alla Zisa and Acqua Verde are also worth visiting.

What's nearby

  • Politeama Garibaldi Theater - 11 min walk
  • Via Roma - 13 min walk
  • Teatro Massimo - 16 min walk
  • Palermo Cathedral - 4 min drive
  • Quattro Canti - 5 min drive

Getting around

  • Giachery Station - 14 min walk
  • Palermo Notarbartolo Station - 16 min walk
  • Palermo (PMO-Punta Raisi) - 30 min drive

Restaurants

  • Jackass - 5 min walk
  • Bioesserì by Natura si - 1 min walk
  • Città Del Sole - 5 min walk
  • Tredicisette - 5 min walk
  • Sal Capone - 5 min walk

About this property

Hotel Excelsior Palace Palermo

Upscale hotel in the city centre
Located close to Teatro Massimo, Hotel Excelsior Palace Palermo provides dry cleaning/laundry services, a bar and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a lift and a computer station
  • Concierge services, luggage storage and free newspapers
Room features
All 117 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers or deep-soaking baths plus bidets and free toiletries
  • Heating, daily housekeeping and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:30 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Mercure Palermo Excelsior City Hotel
Mercure Excelsior City
Hotel Excelsior Palace Palermo
Excelsior Palace Palermo
Hotel Hotel Excelsior Palace Palermo Palermo
Palermo Hotel Excelsior Palace Palermo Hotel
Hotel Hotel Excelsior Palace Palermo
Hotel Excelsior Palace Palermo Palermo
Mercure Palermo Excelsior
Hotel Excelsior Palace
Excelsior Palace
Mercure Palermo Excelsior City
Excelsior Hilton Palermo
Excelsior Palermo Palermo
Hotel Excelsior Palace Palermo Hotel
Hotel Excelsior Palace Palermo Palermo
Hotel Excelsior Palace Palermo Hotel Palermo
Mercure Palermo Excelsior City

Frequently asked questions

Is Hotel Excelsior Palace Palermo pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Excelsior Palace Palermo?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior Palace Palermo?

Checkout is at noon.

Where is Hotel Excelsior Palace Palermo located?

Located in the heart of Palermo, this hotel is within a 15-minute walk of Villa Trabia and Via Roma. Teatro Massimo and Quattro Canti are also within 1 mile (2 km). Giachery Station is 14 minutes by foot and Palermo Notarbartolo Station is 16 minutes.

Hotel Excelsior Palace Palermo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 159 out of 385 reviews" "
Rating 8 - Good. 151 out of 385 reviews" "
Rating 6 - Okay. 51 out of 385 reviews" "
Rating 4 - Poor. 14 out of 385 reviews" "
Rating 2 - Terrible. 10 out of 385 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
good location, close to nice park and several restaurants nearby
Stayed 2 nights in Oct 2019

10/10 Excellent

MARIE-ANDREE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from bustle yet close
Simply amazing and outstanding service!
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is old but expensive. It has a good location, but unless you get a good rat be ready to accept a hotel that might have been great many years ago.
Stayed 1 night in Jul 2019

10/10 Excellent

Jackie, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was massive and had space for all of our luggage. The bathroom is lovely with a big bath. Very luxurious and comfortable for our last night in Italy. Parking out the front. Lovely, helpful staff. Worth every penny.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all. Great locatiin and excellent hotel restaurant staff.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old Glamour hotel needs an overhaul.
It was so so. The reception staff was great and the breakfast very good. Dinner also was good and staff nice. The condition of the hotel is run down, carpets are filthy, wallpaper peeling and tacked on with thumb tacks in places! You can see that it was at one time a beautiful hotel, it has the old world glamour. But it desperately needs to be painted, new carpets and general clean up would do this property a great service. Lots of street noise at night and a good half hour walk to the old town for tourist attractions.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Solid Value Hotel
A good value hotel in Palermo. A bit of a walk (15-20 minutes) to the historic centre, but a good location overall. Hotel is a bit tired in spots, but still retains much of the elegance of its earlier days. Staff were, without exception, helpful and friendly.
Stayed 3 nights in Sep 2018

8/10 Good

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Mary, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice staff , good breakfast. Solid, traditional, old world Italian hotel.
Stayed 1 night in Oct 2018

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE - TOURIST TRAP !!
Horrible!!! Dirty hotel, did not want to refund our unised days. It is a TOURIST TRAP !!
Stayed 3 nights in Aug 2018