Lobby sitting area

Reviews of Villa San Lorenzo

Villa San Lorenzo
Via Giuseppe Lanza di Scalea 405A, Palermo

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 59 reviews" "
Rating 8 - Good. 20 out of 59 reviews" "
Rating 6 - Okay. 6 out of 59 reviews" "
Rating 4 - Poor. 6 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Liked: Cleanliness
A real let down; if tall dont book a single room
Very sorry to leave this review, I am 188cm tall, I booked a single room, there was no information prior to say the shower and ceiling height was massively reduced in size, I could not stand up to shower, I have a neck injury and it was very uncomfortable. Room was fine otherwise warning really for tall people! I booked this as part of a longer trip to sicily, specifically for the pool, which they closed on my second hot day. No prior notice to guests, they had a private function, felt like I was in the way. Had to have an interview in the morning and was warned about the area I choose to do the virtual interview as they had booked a function, just felt like guests are not a priority. They mentioned there was a restaurant but no real actual menu or information. Finally the staff english level was not amazing. Other than that the villa is nice; close to the nature reserve, some nice local eateries and very reasonable price. Personally If id known about the pool id have booked elsewhere its kinda a breach of contract. They should clean the pool in the evening rather than put guests out during the days, others were frustrated too.
Stayed 2 nights in Sep 2023

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Good structure, helpful, courteous and professional staff. i will definitely come back
Stayed 10 nights in Jun 2023

8/10 Good

Irma, Liverpool

Liked: Cleanliness, staff & service
I appreciate the high level of cleanness and for that I give 5 stars. The staff was helpful and friendly. The breakfast is fair, continental style. Coffee or a hot drink is very limited, small size and I had to insist in a bigger cup which the lady eventually accepted. Guests are not permitted to serve their own hot drinks. The room: There was no coffee as part of the amenities neither milk, only few teabags of poor quality. Mattress and bedding were of good quality but the furniture and the overall presentation of the bedrooms needs updating (I was offer a double room after complaining about the single room originally booked) so I am grateful for that. The shower was too small, you can only stand straight, no much room to bend to give yourself a proper shower. It is located in a locality with mixed view, part is OK the other part is abandoned, with flying tipping. I had to take two buses to go to city centre or walk for 20 minutes to the closest train station. Transport is limited for the area so it makes things complicated although I managed my way around to avoid paying for taxis which are expensive. The staff is not even halfway through fluent in English, I also speak Spanish and they refuse it at all (even though is similar to Italian), we had to use Google translate. This made things difficult at times. The Villa is located by a main road with medium to high level of noise due to traffic other than public transport in day time.
Stayed 6 nights in Mar 2023

10/10 Excellent

Julie

Stayed 5 nights in Feb 2023

2/10 Terrible

Tandie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I wasn't impressed with the conditions of the room. Shower head is very old, calcified and needs to be changed 5 years ago. There was no double bed, it was 2 twin beds pushed together. The utensils in the room were used and dirty. There was no sound proofing so heard the guests at all hours of the morning whether it was intense snoring or laughing. No staff member was multilingual
Stayed 3 nights in Sep 2022

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great hotel and pool area food fantastic. Staff very friendly
Stayed 2 nights in Jun 2022

8/10 Good

Colum

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good helpful staff. Slight smell possibly due to bad rain and drains. Nice restaurant. Overall a nice hotel that is badly let down by local area. Safe but very dirty like half of Palermo had fun led their rubbish in the surrounding street - not the hotel’s fault but an eyesore
Stayed 4 nights in Oct 2021

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant stay
The staff were very pleasant and the breakfast and restaurant were very good. Pasta dishes were lovely. Room was a little small but clean and tidy.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesco, the front of house, was brilliant. He gave us some great tips on the local area and accommodated our later than planned check in after a delayed flight. We had a great stay.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very friendly and relaxed. Welcoming. Plenty of space and a nice pool. The restaurant does nice home made dishes and overall excellent value for money.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are very welcoming and hospitable. They are considerate and try to help in every aspects. I met one of the hosts who speaks fluent English which is quite impressive on Sicily (I did not meet many people speaking English).
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Food was excellent. Hotel smelled like an Italian kitchen.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Trifon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
6++++
Stayed 2 nights in Sep 2018
Response from Francesco on 21 Nov,2018
thank u! Francesco Villa San Lorenzo

10/10 Excellent

Ilie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were treating us like family, the food was all home made very tasty, room was very clean and spacious I would highly recommend
Stayed 4 nights in Sep 2018
Response from Francesco on 19 Sept,2018
Grazie!!! FRancesco

8/10 Good

anna

Liked: Cleanliness, staff & service, room comfort
La villa è deliziosa, camera ampia con grande terrazzo, il bagno è un po' piccolo e andrebbe invertita la disposizione tra sanitari e doccia perché il bidet risulta scomodo
Stayed 1 night in Feb 2024

2/10 Terrible

Günther

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten dieses Hotel wegen Restaurant gebucht.Dieses wurde kurzfristig geschlossen, hatte jedoch an Sylvester geöffnet. Dusch und Bad war unsauber. Möbel abgewohnt.
Stayed 10 nights in Dec 2023

6/10 Okay

Mats

Stayed 2 nights in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Passable pour une nuit
Nous avons passés une nuit dans cet hôtel. La chambre était plutôt spacieuse, le linge de lit est à revoir (trous dans les draps). Le point le plus négatif était la salle de bains, qui n'a pas été nettoyée depuis des lustres. La douche était très petite et très sale. Les bouchons d'évier également ainsi que beaucoup de calcaire. Le point positif était la piscine, pour passer un moment détente. Nous n'avons pas déjeuné à l'hôtel. Nous avons été déçus par cet hôtel.
Stayed 1 night in Aug 2023

4/10 Poor

Angelo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2023

8/10 Good

Marijn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay when you have a car available. Friendly staff and roomy rooms. Would recommend.
Stayed 5 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023

6/10 Okay

Ghassan

Travelled with family
badroom is dorty
Stayed 4 nights in May 2023

8/10 Good

Jean Pierre

Travelled with group
Liked: Property conditions & facilities, room comfort
Tres correct
Stayed 1 night in Apr 2023

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STANZA FANTASTICA, PERSONALE ECCELLENTE. VICINO ALLA SPLENDIDA SPIAGGIA DI MONDELLO. OTTIMA COLAZIONE
Stayed 3 nights in Apr 2023

8/10 Good

Pantaleone

Stayed 1 night in Mar 2023

10/10 Excellent

Domenico

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ottima struttura ben tenuta ,letto comodissimo e personale gentile e cordiale.
Stayed 2 nights in Feb 2023

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima

10/10 Excellent

Marika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personale molto gentile, stanze pulitissime
Stayed 1 night in Dec 2022

8/10 Good

Ezio

Travelled with family
Liked: Staff & service
Camera accettabile, personale disponibile
Stayed 2 nights in Nov 2022

6/10 Okay

Gerben

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
De Villa zag er niet zo uit als op de fotos. Er was geen zitplek in de kamer en het bovenste stuk had een enorm laag dak waardoor je er moest kruipen. De douche was erg vies er zat schimmel in. Daarnaast was die zo klein dat je jezelf niet goed kon draaien. Het warme water werkte ook niet altijd. De bediening spreekt nauwelijks Engels en is dus moeilijk mee te communiceren. Het ontbijt was redelijk maar wel een klein typisch Italiaans ontbijt.
Stayed 5 nights in Oct 2022

8/10 Good

John van der

Travelled with family
Liked: Cleanliness, staff & service, amenities
Leuk complex kamer gedateerd douche wel heel erg klein. Verder fijn zwembad en goed ontbijt. Auto voor de deur parkeren. Metro 10 min lopen voor centrum maar let op want metro stopt alvroef op de avond en taxi peperduur.
Stayed 4 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Låg standard
Kan inte rekommendera. Fanns mycket som inte fungerade. Vårt rum var mögligt och hade en lukt som inte var acceptabelt. Och frukosten var under all kritik. Solsmält ost och smör med gammal skinka. Personalen fanns det delade meningar om. De äldre var tillmötesgående och försökte förstå oss via google translate. Läget på hotellet ligger ca 35min från stranden med buss vilket gåer smidigt om det kommer nån buss. Och ca 45min till centrala Palermo
Stayed 5 nights in Sep 2022

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con piscina cerca del centro
Excelente servicio del personal de recepción magnífica piscina. La habitación amplia el baño pequeño sobre todo en ducha. El desayuno un poco justo en cuanto a lo salado, suficiente en dulce.
Stayed 3 nights in Jul 2022

10/10 Excellent

Tommy

Stayed 1 night in Jul 2022

8/10 Good

Jacob

Stayed 1 night in Jul 2022

4/10 Poor

Bérénice

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Attention avant de réserver!
Hôtel en périphérie de Palerme jouxtant une route très fréquentée et une petite décharge à ciel ouvert. Piscine accessible aussi à des clients extérieurs à l’hôtel ce qui limite le nombre de transats disponibles et celle-ci est même fermée pour des événements privés (avec musique jusqu’à tard dans la nuit et préservatifs usagés dans la cours de l’hôtel le lendemain matin), nous interdisant donc de nous baigner pendant plus d’une journée. La salle de bain est plus que vétuste (les toilettes se descellent du sol, le mitigeur nous ai resté dans la main, angle du plafond de la salle de bain saillant et dangereux, douche plus que minuscule…). Le personnel est souriant mais subit le fonctionnement que leur impose le patron de l’établissement.
Stayed 4 nights in Jun 2022

8/10 Good

Giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura molto accogliente. Il personale è molto disponibile e gentile ,capace di ascoltare e far propria ogni piccola esigenza del cliente. La qualità del servizio di ristorazione è medio-alta. Gli spazi esterni non sono grandi ma sono ben curati ed è disponibile anche una piscina. Complimenti al titolare e a tutti i suoi collaboratori.
Stayed 1 night in Feb 2022

8/10 Good

Davide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona sistemazione
Stanza enorme con i comfort ottimali per un viaggio di lavoro di 2 giorni. Parcheggio interno al sicuro, personale disponibile. Ristorante buono.
Stayed 2 nights in Nov 2021

6/10 Okay

Christopher Nketsiah

Stayed 3 nights in Oct 2021

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reis als koppel door Sicilie.
Oude grandeur, heel fijne ontvangst en service. Prima gelegen voor exploreren van de stad. Ontbijtbuffet was in orde.
Stayed 1 night in Oct 2021

8/10 Good

Markus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gepflegte kleine Hotelanlage
Ruhige Lage ca 6 km vom Zentrum entfernt. Schöner gepflegter Garten und kleiner Pool. Gutes italienisches Frühstück, man kann drinnen oder draußen sitzen. Die Zimmer sind klein und das Bad winzig. Die kleinste Dusche, die ich je auf Reisen hatte! Andererseits die beste Matraze, die ich je hatte! Klimaanlage funktioniert tadellos und leise. Auf jeden Fall eine empfehlenswerte Unterkunft.
Stayed 3 nights in Jul 2021

10/10 Excellent

LORENZO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

ANTONELLA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho soggiornato due notti per lavoro in questi giorni. Esperienza estremamente positiva, il proprietario è stato gentilissimo e disponibile, il personale cordiale. Ottima pulizia della camera. Ristorante di buon livello, tutto ciò che ho mangiato era ottimo e di qualità. L’ho scelto in quanto, essendo in viaggio di lavoro, aveva un’ottima posizione vicino alla strada per l’aeroporto e alla spiaggia di Mondello. L’esterno con piscina e area dove cenare all’esterno è ben organizzata e piacevole. Sicuramente ci ritornerò se devo fermarmi a Palermo.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of staffs was exceptional and I really liked breakfast and the view from my room was amazing!
Stayed 1 night in Jan 2020

8/10 Good

Fortunato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura accogliente , personale simpatico e disponibile.
Stayed 1 night in Jan 2020

8/10 Good

Salvo, Catania

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
La struttura era in fase di ristrutturazione ma comunque ho notato una comoda piscina ed in corso il rinnovo delle attrezzature del ristorante Pulita e ordinata la camera. Sarebbe il caso di riscaldare gli ambienti in quanto freddi
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019