Find Palm Desert Golf Hotels from S$97

"The Westin Desert Willow Villa room was spacious, beautiful, and well equipped, from kitchen to bath. The king size bed was very comfortable. We loved the balcony, which had a view of the golf course and, in the distance, behind other buildings, the mountains. Cons: 1. the daily fee of $30 was not disclosed until we went to check out. We were quite surprised by it. So unless you walk in to the place, you're stuck with this fee. A fee is okay when it's disclosed. 2. There was not daily housekeeping service, as we believe there should have been. Even the most ordinary hotel has daily housekeeping. At check-in we were told that there would be service two out of the five nights of our stay. The first day of designated service, housekeeping didn't show up and we had to notify the desk about it. They did add the service on a later day. "

"Study was nice, quiet, cozy and spacious. "

"My family had a wonderful und relaxing stay. We will be back for sure."

"Great seamless stay! Will be back! "

"Great staff. Very friendly "

"I am writing to formally request a full refund for our recent stay at your property, as the conditions were unacceptable and far below the standards expected of an Embassy Suites hotel. During our stay, we experienced multiple serious issues: No towels were available at the pool on several occasions. Mold was present in the bathtubs in two different rooms. Both rooms had broken tub stoppers. Towels provided were old and felt like worn rags. We found hair inside the drawers, which prevented us from unpacking. Breakfast service used plastic utensils, which was unexpected for this level of hotel. Upon late check-in, the lobby floor was being mopped, and we were asked to wait until it dried before checking in. There was a persistent unpleasant odor in the room. Furniture, including couches, appeared run-down and poorly maintained. We initially raised concerns and were moved to another room; however, the same issues were present there as well. This occurred late at night, leaving us with no reasonable option but to remain and endure the conditions. Most concerning, due to the mold and non-functioning tub stoppers, we were unable to safely bathe ourselves or our children during the entire stay. This created a significant level of discomfort and concern for our family. Given these circumstances, I believe a full refund is warranted. The experience did not meet even basic cleanliness and functionality standards, let alone those associated with your brand. "

"Parking was easy and the area is quiet. I'd recommend the fan in the bathroom get fixed or replaced. It was very loud."

"Excellent!"

"The hotel is beautiful but under staffed. 45 min to check in. 90 min to get room service. No chairs at pool. So crowded. "