2 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)

Reviews of Margaritaville Resort Palm Springs

4 out of 5
Margaritaville Resort Palm Springs
1600 N Indian Canyon Drive, Palm Springs, CA

Reviews

7.8

Good

Rating 10 - Excellent. 814 out of 1886 reviews" "
Rating 8 - Good. 432 out of 1886 reviews" "
Rating 6 - Okay. 309 out of 1886 reviews" "
Rating 4 - Poor. 181 out of 1886 reviews" "
Rating 2 - Terrible. 150 out of 1886 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle service
Stayed 1 night in Apr 2024
Response from General Manager on 1 May,2024
Hello Tiffani,It was a pleasure welcoming you to Margaritaville Resort Palm Springs. While we're grateful for your positive rating, we're sorry to hear you were disappointed that we do not currently provide a shuttle service. We appreciate your valuable feedback. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Fins Up!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all of it..super great vibe!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

David

The room was dirty, the walls have drink splatter all over them
Stayed 3 nights in Apr 2024

8/10 Good

Marnee

Travelled with group
Liked: Amenities
Customer service 10/10 our only complaint was the servers at the pool horrible service drinks way overpriced
Stayed 4 nights in Apr 2024
Response from General Manager on 1 May,2024
Hello Marnee,Thank you for choosing to stay at Margaritaville Resort Palm Springs. We're pleased to hear that you found our customer service top-notch. However, we're disappointed to learn about your experience at the pool. Rest assured, we'll promptly address the issue you've mentioned to ensure our high standards are upheld. Your satisfaction is our priority, and we hope you'll give us another opportunity to provide you with a seamless experience.Fins Up!

10/10 Excellent

Shelbi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Margaritaville. They are going through some renovations but I can only imagine how beautiful it will be once complete. Comfy beds, very good drinks and food and the pools are awesome
Stayed 1 night in Apr 2024
Response from General Manager on 1 May,2024
Hello Shelbi,Thank you for being our guest and sharing such a delightful five-star review. We are thrilled you were impressed with your stay and look forward to welcoming you back so you can enjoy our wonderful renovations.Fins Up!

6/10 Okay

Andrew

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and the water pressure in our shower was fantastic. I really appreciated that after hiking all morning. What we didn’t expect was that we could everyone going up and down the halls at night, kids running and jumping around in the room above us, and the pool never had enough towels for its guests. Every time I went they were out. Otherwise, it was a cute place and a fun vibe if you are bringing your kids.
Stayed 3 nights in Apr 2024
Response from General Manager on 1 May,2024
Hello Nicole,Thank you for taking the time to share your comments with us. First off, we are happy to know that you appreciated our comfortable accommodations, family-friendly atmosphere, and excellent water pressure. However, we do apologize if you were bothered by noise from other guests. Our team members are always available to help address these concerns as they arise. Thank you, and we hope to have the opportunity to host you again in the future so that we can show you an even better visit. Fins Up!

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

KHALDOUN

Travelled with family
Liked: Staff & service
The Furniture especially the Sofa and Chair are very beat up and really need to be updated . Carpet Old. I have stayed on 4 star resorts and this I will max give 3. Thanks
Stayed 4 nights in Apr 2024
Response from General Manager on 1 May,2024
Hello Khaldoun,Thank you for taking the time to share your thoughts on your recent stay. We are disappointed your time with us did not meet the expectations you had for our resort. Your report was shown to our maintenance team so we can find a resolution. We appreciate being notified of this and hope you give us another chance to provide the resort experience you deserve. Fins Up!

6/10 Okay

Sílvia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Amy, Kuna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Our bathroom was kind of run down but everywhere else was great.
Stayed 3 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Hello Amy,Thank you for your review. It was such a pleasure having you as our guest, and we are delighted you enjoyed your recent experience. Your feedback about the bathrooms will be shared internally for further consideration, as we are always seeking new ways to improve. It was truly a pleasure having you here, and we hope you return soon. Fins Up!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Rebecca

Travelled with group
Disliked: Property conditions & facilities
Below average for Margaritaville. This property needs some updates. It was clean but the main pool needs serious work. I wish they had more options for grab and go food. Not many options. We had breakfast at the hotel which was amazing. I did like the theming but needs some work
Stayed 4 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Hello Rebecca,Thank you for sharing your feedback. We're glad you found our property clean and enjoyed the breakfast and theming at Margaritaville. However, we regret that some areas did not meet your expectations. We appreciate your comments on the main pool. We are committed to continuous improvements and will consider your suggestions as we plan updates. We hope to welcome you back in the future to a refreshed and enhanced experience.Fins Up!

6/10 Okay

Terriana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need to be updated and we had a problem with the shower
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr,2024
Hello Terriana,Thank you for your review. We are disappointed that our accommodations were not what you expected. Providing clean, comfortable, and well-maintained lodgings is crucial to us, so we will use your feedback as a learning tool as we work to make positive changes. It was a pleasure having you here, and we hope to welcome you back soon for a seamless stay worthy of a perfect rating.Fins Up!

10/10 Excellent

Diego

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Staff offered amazing service
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr,2024
Hello Diego,We're so delighted to know that you had a great time with us overall, and we're thrilled to hear that our amazing team members were the highlight of your visit. Thank you so much for the perfect rating, and we hope to see you again soon. Fins Up!

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr,2024
Hello Devin,Thank you for taking the time to review your recent stay at Margaritaville Resort Palm Springs! We're delighted that we provided you with an unforgettable experience. Your recommendation is appreciated, and we look forward to welcoming you back for another fantastic getaway.Fins Up!

10/10 Excellent

Arlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience! Room and pool were amazing!
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr,2024
Hello Arlene,Thanks for choosing to stay at Margaritaville Resort Palm Springs. Our team is thrilled you loved our accommodations and outdoor pool! We're grateful for your review, and please come back soon!Fins Up!

10/10 Excellent

Denise

Liked: Staff & service, amenities, property conditions & facilities
Staff is excellent
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr,2024
Hello Denise,Thank you for taking the time to provide your kind review of Margaritaville Resort Palm Springs. We take great pride in our team and their dedication to providing outstanding service. Your feedback lets them know their hard work is appreciated. We look forward to your next stay with us and more fun in the sun!Fins Up!

10/10 Excellent

Gabriela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Apr 2024
Response from General Manager on 24 Apr,2024
Hello Gabriela,We're delighted you enjoyed your stay at Margaritaville Resort Palm Springs! Please come see us again soon.Fins Up!

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Fantasia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good and property was nice.
Stayed 4 nights in Mar 2024
Response from General Manager on 24 Apr,2024
Hello Fantasia,Thank you for choosing Margaritaville Resort Palm Springs. Your satisfaction is important to us, and we're glad that we were able to provide a positive dining experience and a pleasant environment for you. It would be wonderful to welcome you back for another delightful stay. Fins Up!

6/10 Okay

Tomas

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Great stay, but in house cleaning service did the bare minimum. Bed made, nothing more, nothing less
Stayed 4 nights in Apr 2024
Response from General Manager on 24 Apr,2024
Hello Tomas,Thank you for sharing your experience with us. We're pleased to hear that you had a great stay overall. However, we're concerned about your disappointment with the in-house cleaning service. Rest assured, we'll address this matter with our team to ensure all our guests receive the thorough and attentive service they deserve. We appreciate your valuable feedback and hope to have the opportunity to exceed your expectations during your next visit.Fins Up!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Laila

Travelled with partner
Liked: Staff & service
The resort is huge! The rooms are large but a bit dated. There are stains on the carpet and couch and chairs. The pools are large and it wasn’t busy. So lots of available lounge chairs.
Stayed 3 nights in Apr 2024
Response from General Manager on 24 Apr,2024
Hello Laila,It was a pleasure to welcome you to our resort in beautiful Palm Springs. We trust you were able to relax and unwind at our spacious pools, and we appreciate your constructive feedback on our accommodations. Thank you for being our guest, and we hope to see you again. Fins Up!

10/10 Excellent

JACINDA

Travelled with family and small children
Liked: Property conditions & facilities
We loved it here
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr,2024
Hello Jacinda, Thank you so much for your five-star review; we greatly appreciate it. We are happy to hear that you enjoyed our property and look forward to having you as a guest again in the future. Fins Up!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Eufrasio

Travelled with family
Liked: Amenities
Nice and clean
Stayed 2 nights in Apr 2024
Response from General Manager on 21 Apr,2024
Hello Eufrasio,Thank you for staying at Margaritaville Resort Palm Springs. Hosting you was a pleasure, and we're so happy we met all your expectations. We appreciate your feedback. We look forward to hosting you again.Fins Up!

2/10 Terrible

Kristyne

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Danielle Iris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. “Garden room” had view of cement wall. Anytime any one walked showered or the ice machine cycled on it was super loud. No toiletries. This place is doing the bare minimum to stay alive. Find a motel. Nice pool.
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr,2024
Hello Danielle, Thank you for sharing your review. While we are glad you enjoyed our gorgeous pool, we are disappointed to know that your stay fell short of expectations in other aspects. Your feedback regarding your room view is understood, and we apologize for the noise disturbances you encountered. Our team will discuss your comments internally, as we are always seeking ways to improve. We hope to welcome you back in the future for a seamless stay worthy of a perfect rating.Fins Up!

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, amenities
Hot water didn't work well in my room.
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr,2024
Hello Michelle,Although we're happy to see that you had an overall positive experience with us, we are disappointed to have fallen short of your expectations in other areas. Please accept our apologies for any inconvenience you had with the water in your room. We strive to provide our guests with maximum comfort and ease, so we will share your comments with our maintenance team to ensure improvements are made swiftly. It was our pleasure to host you, and we hope you'll give us another opportunity to welcome you back with a more seamless stay in the future.Fins Up!

6/10 Okay

STEPHANIE, Pico Rivera

Liked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

EUGENE, Montebello

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stayed her since it looked great in the pictures online while attending The Coachella Music Festival. To our surprise, it was extremely disappointed! The hallway had a blood or red wine stain on the carpet. The water in our tub kept clogging. Therefore, I was stunk in someone bath water when rushing to get out to Coachella! The pool was way too warm for this time of year. Security gave a hard time about parking because when we check in, the girl at the front desk forgot our parking pass. Based off this stay, I different wouldn’t suggest staying here!
Stayed 4 nights in Apr 2024
Response from General Manager on 16 Apr,2024
Hello Eugene,Thank you for taking the time to leave a review. We are very disappointed that your stay fell short of your expectations. Please accept our apologies for any inconvenience caused, and rest assured we will use your feedback to help us improve the experience of future guests. We appreciate you sharing your concerns, and we hope to have the chance to change your perceptions in the future.Fins Up!

6/10 Okay

Gabriela

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Miguel, Sylmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Highly recommend.
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr,2024
Hello Miguel,Thank you for your recommendation! We're thrilled you had a great stay at Margaritaville Resort Palm Springs, and we look forward to welcoming you back for another exceptional experience!Fins Up!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time during our stay
Stayed 5 nights in Apr 2024
Response from General Manager on 16 Apr,2024
Hello Kevin,We are thrilled to hear you had an unforgettable experience during your stay with us at Margaritaville Resort Palm Springs. We look forward to seeing you again soon!Fins Up!

10/10 Excellent

Odine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! From the moment that we arrived everything was great, staff was friendly, drinks were delish as well as the food! I read some nasty reviews but I must say out of all my stays in Palm Springs this hotel and experience was the best by far.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr,2024
Hello Odine,Thank you so much for your kind comments. We are so pleased to hear about your wonderful stay with us at Margaritaville Resort Palm Springs. It is wonderful that you enjoyed our delicious food and drinks, but we also appreciate that our warm and friendly staff left such a tremendous impression on you. It was an absolute delight to welcome you, and we hope you'll return soon for another unforgettable getaway!

10/10 Excellent

Tomer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes away from main street
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr,2024
Hello Tomer,Thank you for your generous review! We at Margaritaville Resort Palm Springs are happy you enjoyed your stay and our great location. We hope you'll return soon for another unforgettable getaway.Fins Up!

4/10 Poor

Karlee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was infested with ants and mold was in the bathroom and shower. Our room wasn’t cleaned and it had to be requested to have them come in and clean it. The pool areas were nice but most of the lawn games were broken and just left out. There was never enough towels for the pool areas. Overall not a great experience.
Stayed 5 nights in Mar 2024
Response from General Manager on 15 Apr,2024
Hello Karlee,While we're glad you enjoyed the pool, we apologize for any concerns about cleanliness and for any disappointment with our amenities. What you've described does not reflect the level of hospitality we aim to provide our guests. Rest assured, your comments will be shared with our team to ensure we are meeting our high standards of guest satisfaction. Nevertheless, it was a pleasure to host you, and we hope you'll give us another chance to provide a stay that is sure to exceed your expectations.Fins Up!

10/10 Excellent

Dayana Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jackqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2024
Response from General Manager on 15 Apr,2024
Hello Jackqueline,Thanks so much for your outstanding review of your stay at Margaritaville Resort Palm Springs! We're so happy you had an excellent island getaway with us, and we hope you'll join us again for another unforgettable trip to paradise.Fins Up!

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area and how close the hotel is to downtown Palm Springs as well as the Aerial Tramway. Our family had a great time!
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr,2024
Hello Erin,Thank you for choosing Margaritaville Resort Palm Springs and sharing such a kind review. We're thrilled to hear you and your family enjoyed your stay, and we'd love to welcome you back anytime! Fins Up!

6/10 Okay

Debbie

Stayed 2 nights in Apr 2024

4/10 Poor

JASON

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I stayed here with my family April 2-5. The grounds and main lobby area are very nice and well taken care of. Besides that the building hallways in each building are not very well taken care of. The room... upon check in there were little bugs on the bathroom counter. I was able to get rid of them. I called the front desk and was told they would send someone. No one ever came. I called the desk again and was told housekeeping was gone for the day and they would spary the room the next morning. We were not offered a room switch or anything. Housekeeping cleaned the room the next morning and we never seen bugs again. On the second day we left for the pool around 1030 or 1100 in the morning and did not return until 4pm or so. Upon entry the room was never cleaned. Called the front desk and was told someone would come by. We left for dinner and returned around 10pm. The room was never cleaned. We made a complaint with the front desk. Pool area...the pool areas are great for families and couples alike. The main pool bar was open but the service is slow. It took a very long time to order. The smaller pool in the back of the resort also has a bar but it was not open on our second day and opened around 230pm on the third day. There flyer says the bar opens at 11am or so. Most people brought there own snacks and drinks to the pool with them. Staff does not come around and supply towles very often nor do they take out the trash all of the bins were full by the mid afternoon.
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr,2024
Hello Jason,Thank you for your review. It's great to hear you enjoyed our family and couple-friendly pool areas, along with the lobby's upkeep. However, we're disappointed to hear about the challenges you experienced during your stay, such as our team's responsiveness and the cleanliness of your room. Rest assured, we're addressing these concerns to enhance our guest experience. We hope to welcome you back for an even better stay in the future.Fins Up!

8/10 Good

Vicente

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right down the street from all the shopping in restaurants but not a close walk. They do offer bikes. The property and staff were great. Carpet needs to be replaced otherwise I would give them a 5 for cleanliness. That’s the only reason I would not give them a 5 overall. Cleanliness is top of our list next to staff and service.
Stayed 5 nights in Apr 2024
Response from General Manager on 11 Apr,2024
Hello Vicente,Thank you for choosing to stay with us at Margaritaville Resort Palm Springs. Impressing every guest with our exceptional service is always a top priority, so we're thrilled this was the case for you. It's also great to read our convenient location was a highlight of your trip. However, we offer our sincere apologies if your room was anything short of immaculate. Rest assured, your comments will be promptly addressed to ensure necessary improvements are made. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Fins Up!

6/10 Okay

Samrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr,2024
Hello Michael,We loved hosting you at Margaritaville Resort Palm Springs. Thanks for taking a moment to compliment our team members on their friendly and helpful service! The pleasure was all ours, and we'll see you again next time!Fins Up!

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed Saturday night- Sunday morning and it was really nice. The only thing was the parking, but the staff does a nice job of helping out. I liked the pool and different areas to eat. The JWB Grill is ok and the cafe in the morning is nice. I would maybe stay here again.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr,2024
Hello Donna,Thank you for sharing your comments with us. We are glad to have had the opportunity to host you Saturday night, and it is wonderful to hear that you appreciated our fun pool and ample dining options. It was a pleasure serving you, and we hope to have the opportunity to show you an even better experience in the future. Fins Up!

6/10 Okay

Jessica

Disliked: Staff & service
It was serviceable for a last minute stay. The front lobby is nice the rest is still kinda run down
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr,2024
Hello Jessica,Thank you for staying with us and for providing your review. While we are pleased that our lobby area met your expectations, we are disappointed to hear that you found other areas in need of renovation. We sincerely appreciate your feedback and will make sure your concerns are heard. It was a pleasure to host you and we hope to welcome you back again in the future.Fins Up!