Palmer Holidays

Very friendly staff, clean room

Pool was fun. Rooms were very loud.

The spa was amazing clean staff was friendly. I was able to use the spa for the entire day. Highly recommended

The start of the stay was amazing, service was beyond expectations. Our second day we quickly realized in the south tower there was only 1 elevator working and it would stop on every floor on the way down. So if you had dinner reservations the or an uber waiting that made for a stressful situation when we are coming to relax and celebrate our anniversary. Not something you would want expect to happen when you’re being charged well over $600 for 2 nights. We ended up taking the stairs to catch our ride and make our dinner reservations but from the 9th floor the Mrs wasn’t pleased. I told someone about the elevator and joked about maybe you should comp me some bottle waters. Well you get what you ask for. Last morning of our stay check out is at 12 well at 9:15 10:30, and 11:15 we kept getting a knock on the door checking to see if we were still in the room. We got the point (GET OUT) we need the room for someone else. Needless to say wife wasn’t as impressed with my choice of the hotel and its facilities and I’m gonna have to do better next year. Let’s just say I think I won’t be coming back. Hopefully she will give me a pass since it was our first anniversary. Hope this doesn’t happen to anyone else.

Really enjoyed the hotel and the restaurant. The staff were excellent - especially Hollie. It was the last day of our trip and a great place to experience Dallas. Would not hesitate to choose again.