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Reviews of The Nest Hotel Palo Alto

3.5 out of 5
The Nest Hotel Palo Alto
3901 El Camino Real, Palo Alto, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 914 reviews" "
Rating 8 - Good. 240 out of 914 reviews" "
Rating 6 - Okay. 117 out of 914 reviews" "
Rating 4 - Poor. 40 out of 914 reviews" "
Rating 2 - Terrible. 29 out of 914 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

vivian

I like to stay at The Nest when visiting my daughter in college. Always pleasant
Stayed 1 night in Apr 2024
Response from HR on 29 Apr,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Sage and quiet, but the bed in room 121 was to hard
Stayed 2 nights in Apr 2024
Response from HR on 29 Apr,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024
Response from HR on 22 Apr,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Apr 2024
Response from HR on 17 Apr,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

6/10 Okay

Kathlyn

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Apr 2024
Response from HR on 15 Apr,2024
Thank you for staying with us at The Nest! We greatly appreciate your feedback.

6/10 Okay

Joseph

Business traveller, Travelled with partner
Liked: Staff & service
The location of this property and safety are good!
Stayed 2 nights in Apr 2024
Response from HR on 8 Apr,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Lauren Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new updated rooms and host services
Stayed 1 night in Mar 2024
Response from BenR on 5 Apr,2024
Dear Lauren,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score. Thanks again, and we hope to serve you in the future.

8/10 Good

Carole, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HR on 4 Apr,2024
Thank you for staying at The Nest! We appreciate your feedback, and hope to see you soon!

10/10 Excellent

Kim

Stayed 2 nights in Mar 2024
Response from BenR on 2 Apr,2024
Dear Kim,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we hope to serve you again!

8/10 Good

Tomoaki, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from BenR on 31 Mar,2024
Dear Tomoaki,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we look forward to serve you again!

10/10 Excellent

Angelica

Stayed 1 night in Mar 2024
Response from HR on 22 Apr,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Mar 2024
Response from BenR on 31 Mar,2024
Dear Angela,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we look forward to serve you again!

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from BenR on 29 Mar,2024
Dear Lane,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score!Thank you and we hope to see you back.

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming property and concpt
Stayed 1 night in Mar 2024
Response from BenR on 29 Mar,2024
Dear Randy,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score!Thank you and we hope to see you back.

6/10 Okay

Elif

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was new and clean, but the ground floor rooms get too much noise from the street and the upstairs room. Both footsteps and shower running were loud enough to wake us up.
Stayed 2 nights in Mar 2024
Response from BenR on 29 Mar,2024
Dear Elif,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your feed back and concerns.Thanks again, it was a pleasure to serve you.

2/10 Terrible

Xuan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is poor and too small. Definitely not worth the rate. The front desk staff is terrible.
Stayed 4 nights in Mar 2024
Response from BenR on 11 Apr,2024
Thank you for choosing to stay at The Nest Palo Alto.

8/10 Good

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HR on 26 Mar,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

8/10 Good

Vilma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and lobby/bar
Stayed 1 night in Mar 2024
Response from BenR on 21 Mar,2024
Dear Vilma,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again, and we hope to see you soon!

10/10 Excellent

Delaney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and outdoor seating area with fireplace. Complimentary weekday wine options, super nice staff and very clean rooms.
Stayed 2 nights in Mar 2024
Response from Ben R on 18 Mar,2024
Dear Delaney,Thank you for choosing to stay at The Nest Palo Alto. We appreciate the time you took to complete our survey and your amazing score. We hope to welcome you back soon!Best regards,The Nest Palo Alto Team

10/10 Excellent

Lisa, New York

Stayed 3 nights in Feb 2024
Response from BenR on 12 Mar,2024
Dear Lisa,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again, and we hope to have you return!

10/10 Excellent

Jamie

Stayed 1 night in Mar 2024
Response from HR on 27 Mar,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BenR on 6 Mar,2024
Dear Ana,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!

10/10 Excellent

voncille l

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HR on 4 Mar,2024
Thank you for staying with us at The Nest! We greatly appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly check in!
Stayed 1 night in Mar 2024
Response from BenR on 3 Mar,2024
Dear Raquel,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern design and very clean rooms. Evening wine tastings and walkable to several restaurants and stores.
Stayed 3 nights in Feb 2024
Response from BenR on 3 Mar,2024
Dear Michael,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from BenR on 28 Feb,2024
Dear Martin,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome score.Thanks again and we hope to see you back soon.

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My third time staying at the Nest. A fine place to stay for a few evenings. The front desk staff are very helpful and the maid service is very efficient. The facility is clean and well kept and a good value.
Stayed 2 nights in Feb 2024
Response from BenR on 18 Feb,2024
Dear Jeffrey,Thank you for returning to The Nest Palo Alto. We appreciate your survey and the awesome score!Thank you

10/10 Excellent

Ramtin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BenR on 19 Feb,2024
Dear Ramtin,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank again and we hope to see you back soon!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby with friendly staff. Greeted quickly and efficiently. Outside fireplace for the cool nite up by the lobby. Free parking. Looked like some wood needs repainting in the veranda area. Our room was a bit dusty but pretty and comfy. Coffee in the room. And coffee and juice and bagels in the lobby for breakfast. We'd stay here again.
Stayed 1 night in Feb 2024
Response from BenR on 19 Feb,2024
Dear Mary,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again and we hope to see you back soon!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was mediocre. Not enough tables to sit at.
Stayed 1 night in Feb 2024
Response from HR on 12 Feb,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

8/10 Good

Heidi, Antelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money, it was great.
Stayed 1 night in Feb 2024
Response from HR on 12 Feb,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for our honeymoon. The staff was very friendly and accommodating. They gave us a room away from majority of the people. It was wonderful
Stayed 3 nights in Dec 2023
Response from HR on 5 Feb,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

6/10 Okay

Miriam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from HR on 5 Feb,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Ariana, turlock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean place and very friendly staff. Ev charging was great and no parking charge. The rooms are super clean. And price was great!
Stayed 1 night in Feb 2024
Response from HR on 5 Feb,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Evelyn

Stayed 1 night in Jan 2024
Response from HR on 30 Jan,2024
Thank you for staying with us at the Nest Hotel! We appreciate your feedback, and hope to see you again soon!

2/10 Terrible

Aaron

I would like cancelation for my stay had I had known that my friend wasn’t coming anymore due to Covid emergency I would have never booked and would’ve save this booking for another time. I would very much like a full refund.
Stayed 1 night in Jan 2024
Response from HR on 29 Jan,2024
Thank you for staying with us at the Nest! We apologize for what happened, this will be shared with the manager.

10/10 Excellent

Atelaite

Stayed 1 night in Jan 2024
Response from Hannah on 29 Jan,2024
Thank you for staying with us at the Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Frank

Stayed 1 night in Jan 2024
Response from HR on 20 Mar,2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

6/10 Okay

Maria

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from HR on 29 Jan,2024
Thank you for staying with us at the Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Sheen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy rooms and excellent customer service.
Stayed 2 nights in Jan 2024
Response from BenR on 17 Jan,2024
Dear Sheen,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!

2/10 Terrible

Marco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from BenR on 17 Jan,2024
Dear Marco,Thank you for staying at The Nest Palo Alto. I sincerely apologize for any inconveniences you or your family experienced durring your stay. I've made sure to share your sentiments with the guest service team. We appreciate you choosing to stay with us, hope to make your next stay even more memorable. If there is anything that we can do to make it a perfect visit with us next time, please let us know.

10/10 Excellent

Raymond

Stayed 1 night in Jan 2024
Response from Benr on 15 Jan,2024
Thank you for staying at The Nest Palo Alto.

8/10 Good

Floyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from BenR on 13 Jan,2024
Dear Floyd,Thank you for staying at The Nest Palo Alto. We appreciate your survey score and hope to see you again.

8/10 Good

Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and tidy. Nice, stylish room. Not too big, but perfect place to stay when in the area for appointments, visits, etc. would stay again!
Stayed 1 night in Jan 2024
Response from Hannah on 11 Jan,2024
Thank you for staying with us at the Nest! We are so pleased that you enjoyed your stay. We hope to see you again soon!

8/10 Good

Maral

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hannah on 11 Jan,2024
Thank you for staying with us at the Nest! We are so pleased that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Sonia

Stayed 1 night in Jan 2024
Response from Hannah on 11 Jan,2024
Thank you for staying with us at the Nest! We are so pleased that you enjoyed your stay. We hope to see you again soon!

8/10 Good

Tim

Stayed 2 nights in Jan 2024
Response from Hannah on 29 Jan,2024
Thank you for staying with us at the Nest! We appreciate your feedback, and hope to see you again soon!

10/10 Excellent

Carnell

Stayed 1 night in Jan 2024
Response from BenR on 8 Jan,2024
Dear Carnell,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awsome survey score.Thank you and we hope to see you again!

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from BenR on 8 Jan,2024
Dear Laura,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awsome survey score.Thank you and we hope to see you again!

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, many details covered that matter. Rooms clean and fully modernized. Breakfast was lackluster but coffee was good
Stayed 1 night in Jan 2024
Response from BenR on 8 Jan,2024
Dear Tim,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awsome survey score.Thank you and we hope to see you again!