"My wife and I arrived late after being delayed in Bariloche picking up our ski rental, but the staff was present when we arrived and showed us to our room right away. The hotel is incredibly well maintained and clean. My wife loved how quaint it was. She also loved the heated floors. Our room was a comfortable temp for us, but they did inform us that changing the temperature in our room would be very difficult because they heat the rooms through the floors. They recommended that we do not adjust the thermostat ourselves and ask them to do it if we really needed to. We were also grateful that the staff spoke English. We also had some clothes laundered which was an additional charge but very worth it to us! It’s nice that the hotel is right on the edge of Villa Cerro Catedral to avoid having to drive through the village, but the walk is a bit far to the base if you are skiing or snowboarding. We did the walk two mornings in ski boots and were fine—just know it’s a solid 10 minute walk in ski/snowboarding boots. It might be worth looking into a ski rental service that also lets you store your gear right at the base. Breakfast was included in our rate, and it was delivered to our room each morning. It was delicious and a great way to fuel up before skiing: a small carafe of coffee; bottles of yogurt, orange juice, and milk; scrambled eggs; assorted pastries including medialunas, bread, blueberry muffins; fresh fruit (mandarins one morning and bananas the other)."