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Reviews of Fortune Miramar - Member ITC Hotel Group

5 out of 5
Fortune Miramar - Member ITC Hotel Group
Off Miramar Beach, Albamar Colony, Panaji, Goa

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aseem

Stayed 1 night in Feb 2024
Response from General Manager on 29 Feb,2024
Dear Aseem, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Ricardo DlimaGeneral Manager

10/10 Excellent

Aseem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The hotel is great place to for a stay with family. Staff and service is extremely good. Food gives multiple options but fewer typical Goan cuisine. Since we were not visiting for business this is my experience.
Stayed 3 nights in Feb 2024
Response from General Manager on 17 Feb,2024
Dear Aseem, We're delighted to hear that you had a fulfilling stay at our hotel. Your compliments about the staff and services are highly appreciated. Our team is committed to delivering first-rate service and thoroughly enjoys creating such valuable moments for guests. We note your comments about the variety of Goan cuisine served at our restaurant. It's very useful feedback and we'll certainly look into increasing its presence on our menu, as we strive to provide an authentic culinary experience that reflects the local culture. We're glad you had a pleasant family stay, and we'll continue to maintain our standards to make your future stays just as enjoyable. We hope to have the opportunity to welcome you back. Thanks & Regards,Ricardo DlimaGeneral Manager

10/10 Excellent

Mayur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and staf
Stayed 6 nights in Dec 2023

6/10 Okay

sunny

Stayed 7 nights in Jun 2023
Response from Satbir Prabhu on 17 Jun,2023
Dear Guest,Namaste!Thank you for sharing your feedback on this forum.We thank you for sharing your rating, however we would like to learn if there were any concerns faced during your stay with us. Do connect with our team to have the same addressed.Look forward to welcoming you back.

2/10 Terrible

Anupam

Stayed 2 nights in Apr 2023
Response from Satbir Prabhu on 5 May,2023
Dear Guest,Namaste!Thank you for sharing your feedback on this forum.We are disappointed to learn that you stay with us was up to your expectations.However we can ensure that our team has been briefed about the same and we will strive to improve our service standards.We hope you give us another chance and visit us again.Regards,

10/10 Excellent

Bhavesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Hotel Management on 2 Mar,2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback on this forum. Regards,

8/10 Good

Suvarna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Hotel Management on 2 Mar,2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback on this forum. Regards,

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Abigail and her team were absolutely phenomenal. The team ensured I had a good stay on the premise. The check in staff was quick to note my birthday was the day after check out. The staff prepared an amazing cake for my birthday. Thank you for helping to kick start my birthday festivities. Was an absolutely wonderful stay. Look forward to coming back.
Stayed 1 night in Sep 2019
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with mostly very friendly and helpful staff. Room well set up. Location on typical Indian street so no view etc. Good value
Stayed 8 nights in Jun 2018
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and a warm and friendly staff. Full marks to the location, you are in the city and close to beach. The staff was very helpful and made the stay comfortable.
Stayed 2 nights in Apr 2018
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

6/10 Okay

Debolina , kolkata

Liked: Cleanliness, property conditions & facilities, room comfort
not near beach
I was not given a city view room as confirmed by Expedia
Stayed 3 nights in Mar 2018
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

6/10 Okay

Munish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Poor WiFi. Otherwise a good Hotel.
Fortune Miramar is a comfortable hotel, service is good and the cleanliness is also good. But in todays times, it is unfortunate that the Wifi speed provided by the Hotel is very slow and bad. It's not that the room rates are cheap. For the rate you are paying, you deserve a good WiFi, like any other good Hotel across the world. After repeated requests and complaints, the staff did not even once get back to me about my concern, even after assuring me that something will be done about it. So if for you, like me, Wifi speed and efficiency is important, this is not the hotel for you. Although I liked the hotel, I am not going back ever because of the Wifi.
Stayed 6 nights in Nov 2017
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum. We apologise for the inconveniences caused and have looked into the same. Regards, Fortune Miramar Goa

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Terrible location near a dirty beach. Hotel is nice and really clearn!
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

8/10 Good

franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never mind the beach. Good for all kind of shoppin
Good location in Goa and to airport. Breakfast and menu super. Friendliest and helpfull staff i met for alongtime Room layout and design excellent. Would recommend to anyone who does not want a beach in front of the door. We - a couple of over 70, enjoyed our stay.
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

2/10 Terrible

basid, mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to city
Not a five star hotel. Poor service. Not experienced staff. Better to stay in a local hotel than this hotel
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum. We apologise for the inconveniences caused. Regards, Fortune Miramar Goa

2/10 Terrible

biny

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
New property
Never stay there. It's not worth five star. It's only good because of the property is new but can't call it a five star and not worth the money.
Response from Satbir Prabhu on 14 Jan,2022
Dear Guest, Namaste! We thank you for sharing your feedback on this forum Regards, Fortune Miramar Goa

10/10 Excellent

Masahiro

Stayed 3 nights in Oct 2023
Response from General Manager on 13 Oct,2023
Dear Masahiro, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Ricardo DlimaGeneral Manager