Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Holiday Inn Express & Suites Panama City Beach - Beachfront, an IHG Hotel

3 out of 5
Holiday Inn Express & Suites Panama City Beach - Beachfront, an IHG Hotel
12907 Front Beach Rd, Panama City Beach, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1000 reviews" "
Rating 8 - Good. 156 out of 1000 reviews" "
Rating 6 - Okay. 33 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

calvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom was large and clean
Stayed 5 nights in Apr 2024

10/10 Excellent

steven

Travelled with family
Liked: Property conditions & facilities
hotel is nice. beach and pool are great. room air conditioning very noisy
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca j

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort hotel with endless amenities on an equally beautiful beach.
Stayed 1 night in Apr 2024

10/10 Excellent

PRIYANKA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this stay and actually extended our stay twice for a couple more days. We will definitely be back anytime we are in Panama City Beach!
Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really clean. The breakfast was 2nd to none. Also really enjoyed floating around the lazy river.
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property last year and we came back because the experience was great.
Stayed 7 nights in Apr 2024
Response from CHollinger on 17 Apr,2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

KAMAL

Nice place to live .
Stayed 1 night in Apr 2024

10/10 Excellent

Bill McArdle, Glenmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Katrina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been coming here the past 3 years and we love it. We’ll be back next year.
Stayed 2 nights in Apr 2024
Response from Chollinger on 8 Apr,2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

Jermaine

Stayed 3 nights in Apr 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Could have used some more seating where indoor pool is. Because it was so cold everyone crowded inside but no where to sit. Other than that Hotel was great!
Stayed 4 nights in Apr 2024
Response from Chollinger on 8 Apr,2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

April

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Chollinger on 8 Apr,2024
Thank you for staying with us. We appreciate your feedback!!

8/10 Good

Liz

Stayed 2 nights in Mar 2024

10/10 Excellent

Dulcey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in Mar 2024
Response from CHollinger on 28 Mar,2024
Thank you for staying with us!!

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from CHollinger on 28 Mar,2024
Thank you for staying with us!!

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CHollinger on 28 Mar,2024
Thank you for staying with us!!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was very good. The pool area and beach are awesome. The view from our balcony was beautiful.
Stayed 5 nights in Mar 2024
Response from CHollinger on 26 Mar,2024
Thank you for staying with us!!

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from CHollinger on 26 Mar,2024
Thank you for staying with us!!

10/10 Excellent

Lora Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room! Large and clean. Pool, lazy river and hot tub were great! Free breakfast was good. No complaints. Will return.
Stayed 3 nights in Feb 2024
Response from CHollinger on 21 Mar,2024
We appreciate your feedback and Thank you for staying with us!!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service, clean and fantastic food. We will stay there again.
Stayed 4 nights in Mar 2024
Response from CHollinger on 21 Mar,2024
We appreciate your feedback and Thank you for staying with us!!

10/10 Excellent

Cassie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more than i expected, resort style but family friendly.
Stayed 2 nights in Mar 2024
Response from CHollinger on 21 Mar,2024
We appreciate your feedback and Thank you for staying with us!!

10/10 Excellent

Nancy

Travelled with partner
Kid friendly! They show a movie every night for kids! Pools are are amazing and even a lazy river!
Stayed 3 nights in Mar 2024
Response from Suzanne D. on 12 Mar,2024
Thank you for taking the time to write a review regarding your stay. We are so happy to hear that you enjoyed many of the amenities we have to offer. We look forward to seeing you again.;

10/10 Excellent

Lybee

Stayed 2 nights in Mar 2024
Response from CHollinger on 26 Mar,2024
Thank you for staying with us!!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, will definitely stay again.
Stayed 2 nights in Jan 2024
Response from Suzanne D. on 5 Mar,2024
Thank you for taking the time to write a review regarding your recent stay. We appreciate your feedback and look forward to seeing you again.

4/10 Poor

Sandra, Portage

Liked: Cleanliness, amenities
Disliked: Staff & service
All staff was wonderful except one manager (Jordan) that never returned a phone call the front desk clerk promised. Therefore i paid for a night i never stayed there. Underground parking was great! Breakfast was good except watery eggs.
Stayed 3 nights in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and take all comments seriously and into consideration. We do hope to see you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick trip for one night. Will be back again. Great facility
Stayed 1 night in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room, great view
Stayed 1 night in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Candia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I have stayed at this property the past 2 years 22’,23’ and the whole experience was great. We plan on coming back this year also.
Stayed 5 nights in Jun 2023
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again on your third vacation with us.

2/10 Terrible

Charles

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ethan deserves a promotion
I could not of asked for a better stay for my birthday. The lobby was very clean, and the service was exceptional. Ethan was so kind and informative. He wished me a happy birthday, and was able to upgrade my room to a gulf view. At breakfast he asked how our stay was going, and always had a smile when greeted in the lobby. The pool/spa area was also very clean, and absolutely breath taking. I have zero complaints. Ethan really understands costumer service and absolutely went above and beyond for us.
Stayed 1 night in Jan 2024
Response from Suzanne D. on 6 Feb,2024
Thank you for taking the time to write a review about your recent stay with us. We are thrilled to hear that Ethan went above and beyond to make your birthday stay memorable. We look forward to seeing you again soon!

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky to get surface parking so that was good. Their breakfast buffet was delicious. Their kitchen staff working buffet was some of the kindest group of ladies! We would definitely stay again!
Stayed 1 night in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay. We are so pleased to hear that our breakfast staff was kind and you enjoyed the buffet. We look forward to seeing you again soon!

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
All the pools were amazing and property and breakfast was great!
Stayed 4 nights in Jan 2024
Response from Suzanne D. on 18 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retirement trip
The place is awesome my wife and I were only there a couple days but enjoyed the view of the beach The breakfast was crazy awesome to Very clean and close to stores and restaurants and the staff were very nice Thanks holiday inn express Brian Jonson
Stayed 2 nights in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write e review regarding your recent stay. We are so happy to hear that you enjoyed your retirement trip with us and thank you for sharing the beautiful pictures of your stay. We look forward to seeing you again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Super helpful staff, lovely facilities, great hot tub, beautiful views, and very filling breakfast! Would stay here again in a heartbeat!
Stayed 3 nights in Jan 2024
Response from Suzanne D. on 18 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again!

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We loved the hotels location. All rooms have an amazing ocean view. Room was clean and spacious. Everyone we talked to from reception, to room service to bartender by the pool were super friendly and helpful. Only complaint was the shower, hate the rain forest shower head need more water pressure also didn’t have any hot water this morning.
Stayed 3 nights in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We are pleased to hear that you enjoyed many of the amenities we have to offer and look forward to seeing you again!

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Suzanne D. on 18 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful we arrived in bad weather. Front desk was very accommodating and the hotel manager helped us with a situation involving our car being damaged while parked at a local restaurant.
Stayed 1 night in Jan 2024
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that our staff was able to help you with a stressful situation upon your arrival. We look forward to seeing you again!

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service, amenities
Staff and area was great and the breakfast bar/grill was really great. The only problem I had was being moved to three rooms because there were roaches/bugs in 2 of the rooms. They were so bad. So if you go, request a room on a high floor. I think the first rooms had roaches/big bad because the hotel sits directly on the beach. Anything with sand has bugs and going in the winter time, they are trying to find a warm area. All was great when they swapped our room to the 7th floor.
Stayed 2 nights in Dec 2023
Response from Suzanne D. on 2 Feb,2024
Thank you for taking the time to write a review regarding your recent stay with us. Guest satisfaction is one of our top priorities and we sincerely apologize for the issues you had. We are happy to hear that we were able to fix the situation and you enjoyed the breakfast, bar and grill as well as the staff. We look forward to seeing you again!

10/10 Excellent

Amin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation
Stayed 2 nights in Dec 2023
Response from Suzanne D. on 18 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Mary Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Suzanne D. on 5 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again.

2/10 Terrible

Felicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place looked clean when we arrived but was so dirty my daughter walked around with no socks and her feet were black. The king bed was broken and there were roaches. I will never stay there again. I couldn’t get ahold of anyone and when I did they refused to give me a refund when me and my family had to pay for another hotel to stay at. Run away if your thinking of using them.
Stayed 1 night in Dec 2023
Response from Suzanne D. on 5 Jan,2024
Thank you for taking the time to write a review regarding your recent stay. Guest satisfaction and hotel cleanliness are some of our top priorities and we sincerely apologize we did not meet these standards during your stay. We take all feedback seriously and all comments have been passed on to the proper department manager for further review.

10/10 Excellent

Lisa, Childersburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked all the Hotel had to offer and the water in the lobby and by the pool is a plus
Stayed 2 nights in Dec 2023
Response from Suzanne D. on 5 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Robyn

Stayed 1 night in Dec 2023
Response from Suzanne D. on 5 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Shahzad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Suzanne D. on 5 Jan,2024
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and look forward to seeing you again.