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Reviews of Sleep Inn and Suites Panama City Beach

2.5 out of 5
Sleep Inn and Suites Panama City Beach
9201 Front Beach Rd, Panama City Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1003 reviews" "
Rating 8 - Good. 335 out of 1003 reviews" "
Rating 6 - Okay. 114 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and well maintained!
Stayed 1 night in May 2024
Response from Alyssa on 17 May,2024
Jorge,We appreciate you taking the time to write us some feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

10/10 Excellent

Michael, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel…. Clean, modern with a friendly and helpful staff
Stayed 1 night in May 2024
Response from Alyssa on 17 May,2024
Michael,We appreciate you taking the time to write us some feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

10/10 Excellent

Michael, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a wonderful hotel! We liked everything about it! It is modern and super clean with such a helpful friendly staff….we stayed at a few beachfront hotels that were more than double the price and were just dumps with 1960’s furniture …. If you’re looking for a clean and safe hotel at a great price….i highly recommend
Stayed 1 night in May 2024
Response from Thelma on 16 May,2024
Hi Michael! Delighted to hear you enjoyed your stay! We're thrilled you found our room amazing. We look forward to welcoming you back soon!

10/10 Excellent

Michael, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern nice clean hotel that is a great value! Much more clean and modern than the old dirty waterfront hotels. Loved the staff
Response from Alyssa on 14 May,2024
Michael,We appreciate you taking the time to give us feedback. Thank you for choosing Sleep 8inn and we hope to see you again soon!

6/10 Okay

Shannon

Stayed 1 night in May 2024
Response from Melissa on 13 May,2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Michael, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern, nice clean hotel that I would definitely stay at again.
Stayed 2 nights in May 2024
Response from Alyssa on 13 May,2024
Michael,We appreciate you taking the time to give us honest feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

10/10 Excellent

Iva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Alyssa on 13 May,2024
We appreciate you taking the time to give us feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and the rooms were quiet even though it was Thunder Beach Rally!
Stayed 2 nights in May 2024
Response from Alyssa on 10 May,2024
Rebecca,We appreciate you taking the time to give us feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

8/10 Good

Willie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the area.
Stayed 3 nights in May 2024
Response from Alyssa on 10 May,2024
Willie,We appreciate you taking the time to give us feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

10/10 Excellent

CASSANDRA L

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The affordable price had me qorried what we would be sacrificing and honestly I was impressed! It was clean, staff was really friendly and helpful, free breakfast was decent, pool area was clean. Hotel is located next to a ton of fun things to do and a 5 mins drive from the beach. I likes being a little bit away fromthe business being we have a toddler. Bed and pillows were confy and all bathroom fixtures worked as they should! Well definitely be back
Stayed 1 night in May 2024
Response from Alyssa on 9 May,2024
Cassandra,We appreciate you taking the time to write us an honest feedback. We are glad to hear you enjoyed your stay. Thank you for choosing Sleep Inn and we hope to see you again soon!

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very limited breakfast, no eggs (even hard-boiled would work, no fruit. Nothing available for my wife who can't eat just carbs.
Stayed 1 night in May 2024
Response from Alyssa on 9 May,2024
John,We appreciate you taking the time to give us honest feedback. We will be using it to improve our breakfast selections. Thank you for choosing Sleep Inn and we hope to see you again soon!

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always have the best sleep. Comfortable beds!
Stayed 1 night in May 2024
Response from Alyssa on 5 May,2024
Crystal,We appreciate you taking the time to give us feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good in the hood
Stayed 1 night in Apr 2024
Response from Thelma on 1 May,2024
Hi John! Thank you for your wonderful review and for staying with us. We hope to see you back again soon!

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Thelma on 2 May,2024
Hi Emma! Thank you for your wonderful feedback and for staying with us. We hope to see you back again soon!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Melissa on 30 Apr,2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Melissa on 1 May,2024
Thank your for choosing to stay with us! Your feedback is greatly appreciated. We look forward to seeing you again in the future.

10/10 Excellent

Tinker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was great, very helpful and kind service at desk sign in
Stayed 1 night in Apr 2024
Response from Melissa on 1 May,2024
Thank you for choosing to stay with us! Your positive feedback is greatly appreciated. We look forward to seeing you again in the future.

8/10 Good

melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean. The breakfast could have been managed a lil better but overall satisfied
Stayed 2 nights in Apr 2024
Response from Alyssa on 21 Apr,2024
Melody,We appreciate you taking the time to write us an honest review and will use it to improve our breakfast. Thank you for choosing Sleep Inn and we hope to see you again soon!

10/10 Excellent

Laura

Stayed 3 nights in Apr 2024
Response from Alyssa on 5 May,2024
Laura,We appreciate you taking the time to give us feedback. Thank you for choosing Sleep Inn and we hope to see you again soon!

4/10 Poor

Charles

Travelled with family, Business traveller
Disliked: Cleanliness
The blanket over the sheets had makeup all over it. It obviously had not been cleaned from the prior guest. When I called the front desk they were friendly and did give me clean blankets although I had to strip the beds and carry 2 queen comforters down to the lobby in order to get clean ones. The neighborhood where the hotel was a bit concerning at night as my son witnessed a young man peering into car windows in the parking lot. I will not stay here again.
Stayed 1 night in Apr 2024
Response from Aditya on 15 Apr,2024
I apologize for the Issue with your room. We are working every day towards getting better. For the second part of your comment, we are a very safe hotel. We didn't have any complaints about it. Thank you for writing this so I will work with my staff on this. Hope you have a great day!

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Melissa on 9 Apr,2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Descent property and surroundings.
Stayed 1 night in Apr 2024
Response from Melissa on 7 Apr,2024
Thank you for staying with us. We appreciate your feedback and hope to see you in the future.

8/10 Good

Nagaraju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crooms r very clean
Stayed 3 nights in Mar 2024
Response from Thelma on 4 Apr,2024
Thank you for your feedback and for staying with us. We hope to see you back again soon!

10/10 Excellent

Tavares

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place it was close to everything and didn’t really have to walk far. Best spring break
Stayed 3 nights in Mar 2024
Response from Alyssa on 3 Apr,2024
Tavares,Thank you for your feedback. We are glad to hear you enjoyed your stay. Thank you for choosing Sleep Inn and we look forward to seeing you again soon!

8/10 Good

Rebecca

Stayed 1 night in Mar 2024
Response from Alyssa on 21 Apr,2024
Rebecca,We appreciate you taking the time to write us a review. Thank you for choosing Sleep Inn and we hope to see you again soon!

2/10 Terrible

Carey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in for 1 hour. Didn’t even stay there. Had family emergency and had to leave and they would not refund me my money or atleast half of it. So they prolly rented the room again for that night and made double. I will never stay there again and we always stay at this place when going to PC.
Stayed 1 night in Mar 2024
Response from Thelma on 4 Apr,2024
Hi Carey! Thank you for your honest feedback.We regret to inform you that, as per our non-refundable booking policy we are unable to issue a refund for your reservation.Please note that once a reservation is made, the room is exclusively reserved for the guest for the entire duration of their booking. We appreciate your cooperation and understanding our policy.

6/10 Okay

Randy

Business traveller
Liked: Cleanliness, staff & service
Just a fair hotel. You will be extremely disappointed in the continental breakfast. It’s very limited. Also, the carpet needs to be replaced in the rooms, it’s old and has that old carpet smell.
Stayed 1 night in Mar 2024
Response from Alyssa on 29 Mar,2024
Randy,Thank you for staying with us! We appreciate your feedback and will use it to make changes to our breakfast and for room updates. We look forward to seeing you again!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, the bed was super comfortable, slept like a baby. The shower was clean and hot and felt fabulous after many hours on the road. Breakfast was tasty and hit the spot. Staff was kind, helpful and friendly. I never swam in the pool so can't say but if it's like everything else I'm sure it's nice. Thank you Sleep Inn for a nice stay!
Stayed 1 night in Mar 2024
Response from Alyssa on 29 Mar,2024
Kevin,Thank you for staying with us! I am happy to hear you had a wonderful time and we look forward to seeing you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Alyssa on 29 Mar,2024
Paul,Thank you for staying with us! We appreciate your feedback. We look forward to seeing you again!

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a nice stay at this location. Reasonably priced, rooms were clean and comfortable bed and pillows. Staff was pleasant and helpful. Had a small but decent breakfast in morning with just a $4 up charge when ordering room. Would stay again if needed a place in this area.
Stayed 1 night in Mar 2024
Response from Thelma on 27 Mar,2024
Hi Brett! Thank you for your wonderful review! We're glad you enjoyed your stay. We hope to see you back again in the future!

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property cause is silent and the breakfast is really good I travel at list 7 time a year and I will stay over here again definitely.
Stayed 1 night in Jan 2024
Response from Alyssa on 25 Mar,2024
Omar,Thank you so much for your feedback! We enjoy having you stay with us and we look forward to your next visit!

10/10 Excellent

HUNG

Stayed 1 night in Dec 2023
Response from Melissa on 19 Mar,2024
Thank you for choosing to stay with us! We appreciate your feedback. We hope to see you again in the future.

8/10 Good

Brooke

Stayed 1 night in Mar 2024
Response from Melissa on 7 Apr,2024
Thank you for staying with us! We appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melissa on 19 Mar,2024
Thank you for staying with us! We appreciate the feedback. We hope you will stay again in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Only complaint/ feedback is the stale smell within the rooms I would think from old carpet and no fresh air. Clean, staff friendly.
Stayed 1 night in Mar 2024
Response from Melissa on 19 Mar,2024
Thank you for choosing to stay with us! We appreciate your feedback and will be using to make improvements. We hope to see you again in the future!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and kind, nice place to stay
Stayed 1 night in Mar 2024
Response from Thelma on 13 Mar,2024
Hi William! Thank you for your positive feedback and for staying with us. We hope to see you back again soon!

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Good property for the price paid
Stayed 1 night in Mar 2024
Response from Alyssa on 9 Mar,2024
Thank you for choosing Sleep Inn! We appreciate your feedback and we hope to see you again in the near future!

10/10 Excellent

Timothy

Liked: Staff & service
Bathroom sink was clogged. Filled up in 30 seconds. Took 5 min to drain.
Stayed 1 night in Feb 2024
Response from Thelma on 27 Feb,2024
Hi Timothy! Thank you for bringing the issue to our attention. We sincerely apologize for the inconvenience this may have caused during your stay.Please rest assured that we have promptly addressed the problem. Your satisfaction is our top priorities.

8/10 Good

Aleecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly hotel. However the room I was in smelled like dog and I didn’t even have a pet.
Stayed 1 night in Feb 2024
Response from Melissa on 23 Feb,2024
Thank you for choosing to stay with us! We appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly. Facility was in good condition. Room was spacious, clean, and very nice. Good wifi and good cable TV channel selections. Great price.
Stayed 2 nights in Feb 2024
Response from Thelma on 21 Feb,2024
Hi Arthur! Thank you for your kind review! We're thrilled you enjoyed your stay with us. We hope to welcome you back soon!

8/10 Good

donna

Liked: Cleanliness, property conditions & facilities, room comfort
Requested 1st floor close to check in. Was assigned 2nd floor. Changed to 1st floor,second furthest room from check in. Was told no handicap room on 1st floor. Said would take non handicap room. The closest room to check in was handicap room. The clerk asked and was given that information. Hotel was not crowded. Advised recently released from hospital for heart failure. Loved this room, but, was difficult for me to walk to.
Stayed 1 night in Feb 2024
Response from Thelma on 15 Feb,2024
Hi Donna! Thank you for sharing your feedback. We apologize for any inconvenience you experienced regarding your room request. Your comfort is important to us, and we regret falling short of your expectations. We'll use your feedback to improve our service. We hope to welcome you back for a better experience.

10/10 Excellent

mark

I always stay here when in PCB. Excellent staff and good rooms
Stayed 2 nights in Feb 2024
Response from Thelma on 13 Feb,2024
Hi Mark! Thank you for your wonderful review and for staying with us. We are glad you enjoyed your stay. We hope to see you back again soon!

6/10 Okay

Damon

It was good
Stayed 4 nights in Feb 2024
Response from Thelma on 8 Feb,2024
Hi Damon! Thank you for your feedback and for staying with us. We hope to see you back again soon!

10/10 Excellent

Donnalee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Thelma on 6 Feb,2024
Hi Donnalee! We appreciate your feedback and thank you for staying with us. We hope to see you back again soon!

10/10 Excellent

Waylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thelma on 6 Feb,2024
Hi Waylon! Thank you for your positive feedback and for staying with us. We hope to see you back again soon!

8/10 Good

melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good every thing was very clean except the chair at the desk something was spilled and dry on it and it wasn’t cleaned properly. Staff might not have noticed if they didn’t pull it out to look. Might want to reupholster or replace arm chair in the room the arms were worn through.
Stayed 1 night in Jan 2024
Response from Thelma on 2 Feb,2024
Hi Melody! Thank you for your honest review and for staying with us. We hope to see you back again soon!

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, nice and clean. The entrance into the hotel is odd in and out are very close to each other and do not enter sign is next to entrance sign
Stayed 1 night in Jan 2024
Response from Melissa on 29 Jan,2024
Thank you for choosing to stay with us! We appreciate your feedback and hope to see you again in the future

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a do again
Stayed 4 nights in Jan 2024
Response from Thelma on 24 Jan,2024
Hi Mark! Thank you for sharing your positive review and for staying with us. We are glad you enjoyed your stay. We are excited to see you again soon!

10/10 Excellent

My ngoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was clean, however breakfast was ok. But it was slow season when i rented the room. Perhaps during busy season, more breakfast options. But i had my privacy and it was clean. I would rent out a room here again.
Stayed 2 nights in Jan 2024
Response from Thelma on 18 Jan,2024
Thank you for your positive review and for staying with us. We hope to see you back again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thelma on 18 Jan,2024
Hi Heather! Thank you for your positive review and for staying with us. We hope to see you back again soon!