Entire condo

Shores of Panama by Book That Condo

4.0 star property
On beach with outdoor pool, near Shipwreck Island Waterpark

Choose dates to view prices

Photo gallery for Shores of Panama by Book That Condo

Terrace/patio
Living area
3 bedrooms, premium bedding, individually decorated
Private kitchen
Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Dryer
  • Air conditioning
  • Washer
  • Pool
  • Kitchen

Room options

Available filters for rooms
Showing 24 of 24 rooms

Condo, 3 Bedrooms, Balcony, Ocean View (728)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 139 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean view (1724)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean View (1119)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean View (1007)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean View (624)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 3 Bedrooms, Balcony, Ocean View (2201)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 139 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Queen Sofa Bed

Condo, 1 Bedroom, Balcony, Ocean View (2211)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Double Bed

Condo, 3 Bedrooms, Balcony, Ocean View (1531)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 139 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

Condo, 2 Bedrooms, Balcony, Ocean View (2020)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean View (2318)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (1725)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean View (1819)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean View (1421)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 107 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (1411)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Large Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (1217)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (612)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (1502)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (1714)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (2312)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 1 Bedroom, Balcony, Ocean View (1627)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 3 Bedrooms, Balcony, Ocean View (1828)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 139 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, 2 Bedrooms, Balcony, Ocean View (124)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 110 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed

Condo, Studio, Balcony, Ocean view (1105)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, Balcony, Ocean View (1727)

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Bunk Bed
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About the area

Map
9900 S Thomas Dr, Panama City Beach, FL, 32408

What's nearby

  • Panama City Beaches - 6 min walk - 0.6 km
  • Thomas Drive - 11 min walk - 1.0 km
  • Ripley's Believe It or Not - 11 min walk - 1.0 km
  • Shipwreck Island Waterpark - 4 min drive - 3.2 km
  • Publix Sports Park - 5 min drive - 4.8 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 26 min drive

Restaurants

  • ‪Pineapple Willy's Restaurant - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Rock'it Lanes - ‬2 min drive
  • ‪The Wharf Seafood Restaurant - ‬2 min walk
  • ‪The Wicked Wheel Bar & Grill - ‬19 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Shores of Panama by Book That Condo

On beach with outdoor pool, near Shipwreck Island Waterpark
When you stay at this beach condo building, you can enjoy umbrellas and sunloungers. Each condo has 3 bedrooms and offers free WiFi and a furnished balcony. A kitchen with a fridge and a microwave are available, and added amenities include a flat-screen TV with cable channels and a washer/dryer.
Shores of Panama by Book That Condo offers 27 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature premium bedding. Accommodation at this 4-star condo has kitchens with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include baths or showers and hairdryers.

This Panama City Beach condo provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

Recreational amenities at the condo include an outdoor pool.

Languages

English

Similar properties

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 150 per stay)

Family friendly

  • Children's games
  • Cot: USD 20 per night

Kitchen

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A restaurant
  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Games

Outdoor areas

  • Furnished balcony/patio
  • Walkway to water

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • ATM

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 27 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are available for USD 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Spring Break deposit: USD 500 per stay (for stays between 07 March and 15 April)

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 150.00 per stay (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 1624

We should mention

Parking height restrictions apply

Property is also known as

Shores Of Panama By Book That
Shores of Panama by Book That Condo Condo
Shores of Panama by Book That Condo Panama City Beach
Shores of Panama by Book That Condo Condo Panama City Beach

Frequently asked questions

Does Shores of Panama by Book That Condo have a pool?

Yes, this property has an outdoor pool.

Is Shores of Panama by Book That Condo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shores of Panama by Book That Condo?

Self-parking is available for USD 150.00 per stay.

What time is check-in at Shores of Panama by Book That Condo?

Check-in start time: 4:00 PM; check-in end time: 6:00 PM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Shores of Panama by Book That Condo?

Checkout is at 10:00 AM.

Where is Shores of Panama by Book That Condo located?

Nestled on the beach, this Panama City Beach condo building is within a 10-minute walk of Panama City Beaches and Thomas Drive. Ripley's Believe It or Not and WonderWorks are also within 10 minutes.

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Shores of Panama by Book That Condo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 80 reviews
Rating 8 - Good. 23 out of 80 reviews
Rating 6 - Okay. 11 out of 80 reviews
Rating 4 - Poor. 9 out of 80 reviews
Rating 2 - Terrible. 11 out of 80 reviews

7.4/10

Cleanliness

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

luciana

I liked the location, pool area , and apartment size was perfect, but I think they can do some upgrades on the building and improve the cleanliness in the apartment, overall was good
Stayed 6 nights in Apr 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort, communication
This was our family trip for the kids spring break. Very nice location,family friendly and grrat atmosphere.
Stayed 5 nights in Mar 2023

10/10 Excellent

Annmarie

Liked: Cleanliness, room comfort, communication
Big beautiful condo. Had all kinds of beach stuff for the whole family! Great place to stay
Stayed 6 nights in Mar 2023

10/10 Excellent

branka

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful time at this place,very up to date clean and quiet!!! Excellent 👍
Stayed 6 nights in May 2023

8/10 Good

Sam

Liked: Amenities, property conditions & facilities, communication
Was kind of dirty when we got there. But it is a great place to stay.
Stayed 7 nights in Sep 2023

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nearby shops
Stayed 2 nights in May 2023

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was clean and same as the pics.
Stayed 4 nights in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness, communication
Elevator not working no parking loud
Stayed 4 nights in May 2024

8/10 Good

Ashley

Liked: Amenities, property conditions & facilities
We had a blast! But what made it even better was Dennis, one of the security guards. We were a hot mess when we arrived and didn’t know a thing about what to do or where to go. Dennis was the first person to jump in and help us out. Always greeted us with a big smile and always took time to talk to us to make sure we were pleased with our stay! Dennis is fantastic and deserves every type of promotion or raise!!!
Stayed 4 nights in Mar 2023

6/10 Okay

Kimberly

Disliked: Amenities
We had to park somewhere else because someone had our parking spots
Stayed 5 nights in Sep 2023

2/10 Terrible

John

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
There weren’t enough elevators for this property. We were on the 11th floor, and we had to take the stairs the majority of our trip. Apparently, this property is where all the high school and college partiers are dropped off to hang out and party. The room we stayed in needs to be renovated and needs new beds.
Stayed 3 nights in May 2023

6/10 Okay

Joey

Liked: Cleanliness, room comfort
Disliked: Communication

Still had fun

Room was great. Pool is awesome. Beach spot is very nice. Biggest complaint is the parking and elevator situation. Parking is a nightmare. No communications and mass confusion. Elevator situation was a nightmare. Long waits (20+ minutes) with over crowded elevators.
Stayed 7 nights in Jun 2023

4/10 Poor

Rachel

Liked: Property conditions & facilities
Disliked: Amenities, communication
AC in the condo was great. Great view. But bed is wore out!!! Furniture wore out. Paito furniture wore out an rusted an falling apart. Parking wasn't explained. Night mare it's self..
Stayed 4 nights in Jun 2023

4/10 Poor

ROBERT

Disliked: Room comfort, communication

Needs a big update

Tv didn’t work, ice machine in condo didn’t work, parking is horrible and very narrow, door to room was rusted. All the bad reviews I’ve read is true. Stay clear of this place it is trash
Stayed 2 nights in Jun 2023

4/10 Poor

rosana

Disliked: Cleanliness, property conditions & facilities, communication
It is the smallest condo (all that end in 10), the bunk beds are right by the main entrance, it wasn’t clean. The kitchen is so small there is one drawer and barely any cabinet space. The dryer is so noisy you have to run it when you are not in. The elevators is a nightmare!! Sometimes after waiting for 20 minutes we went up the stairs 12 floors. Our parking space was on the 12th floor of the parking lot and it took forever to get in out.
Stayed 7 nights in Mar 2024

6/10 Okay

Kristen

Liked: Cleanliness, communication
The overall property was very pretty. There is a few issues on cleanliness that need addressed that I will not post on here. The king bed in one of our rooms is broken and I had to sleep on the couch because you will roll off to the floor. I’m pretty sure it’s the box springs that are broken. Overall it was a nice trip but will stay somewhere else next year.
Stayed 6 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort, communication

Its ok

Condo was a good size for family, although bathrooms were very small. Mattresses were uncomfortable. Condo unit itself was clean, but the outside felt a little rundown and dirty. The parking deck is a nightmare to navigate, and the elevators were long waits everyday. Not a bad stay, but the parking deck and elavators will probably be the deal breaker for me.
Stayed 3 nights in Jun 2023

2/10 Terrible

Rosa Elena

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities, communication
I had the worst experience with this condo ever in my life. We didn’t get to get into the condo until 6 PM or after and one of the bedrooms smell like feet. Also, the shower curtain was disgusting from the master bedroom.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
The AC did not properly work. I set it to 68 and it never moved from 75. An HVAC came t the apartment but it was never fixed. Other than that, things were great.
Stayed 3 nights in May 2023

4/10 Poor

Carlos

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities, communication
I had problem with the bed and I sent messages and never responded back to me, the property was expensive so you expect good quality stuff but the bed is bad condition, I can’t sleep properly due this issue, honestly I would not like to give bad reviews but in this case I did
Stayed 3 nights in May 2023

2/10 Terrible

Younes

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This property is the worst choice I have ever done First of all, it’s really old and filthy. They have no room services and I believe it’s owned by individuals so every condo is owned by somebody different. So when you have a problem, you cannot speak with anybody the elevators and the parking is a nightmare. I actually had to park a mile away from the property because it was no available parking for me like I was promised, and I had to pay for parking. And when you call the management or the condo, they will not do anything. Of course the security in the hotel is so rude and stupid. Basically that was my worst experience ever.
Stayed 3 nights in May 2023

2/10 Terrible

Omar

Disliked: Cleanliness, communication
Overall not worth what we spent. When we came a/c was not working spent several hours in a humid hot room and no one in the resort can help. Had to call the property manager so we can fix it ourselves with phone instructions. Terrible communication and service at the resort there’s no one that can provide or help with anything. Just general workers like security and lobby lady who knows nothing about anything. Expect to depend on yourself and your email for instructions and stay as soon as you get there. Room was also dirty. You have to walk around with green paper wristbands the whole time to have access to come back in. It’s a stupid paper wristband and if you lose it on the beach easily they won’t let you come back in. Even if you show your reservation. Beach and pools were nice. But never again at this “condo”.
Stayed 2 nights in Apr 2023

4/10 Poor

Morgan

Disliked: Room comfort, communication

Disappointing! Never again!

Horrible experience and customer service. Loud, NOT family oriented, we couldn’t sleep for nonstop partying and loud music. The parking garage was a nightmare to get through. Not to mention, I had the worst experience of customer service that I’ve ever had. Two weeks prior to our vacation I was diagnosed with epilepsy and the flickering elevator lights triggered my seizures. The elevators was constantly messing up and if they did work, it was an extremely long wait which was difficult especially with small kids. Walking up 17 floors was extremely difficult, especially when carrying things. Upon initial entry into our room it smelled like sewage, which I did complain about. The next day someone come with air fresheners. For the cost of our stay, which was outrageous, I’m frustrated at how unsatisfied we all are. Overall very disappointed, and we will NEVER stay here again!
Stayed 6 nights in Jul 2022

2/10 Terrible

Angela

Disliked: Communication

Awful

To begin our check in time stated 4pm but after getting there around 3 like most places if room is ready are allowed to check in early. We were told not ready until almost 7 pm! Get there and was on 21st floor and no carts were available even though we saw three in a corner chained up. I asked and guy stated they were not allowed to use only three. Prime time of the year! So my daughters toted majority up ourselves. Got to room that evening after searching and searching for my parking number and decided to just park in one at top. My daughters vehicle had the same number as another vehicle on her car hanging so she too had to find a random place to park. That evening around 12:30 pm we get a banging on door woke up and a man standing there! We had to move one of our vehicles even though I had paid extra for her to park! No one is at reception desk so forget any help there! Then people are allowed to place towels on chairs which causes you to find zero while they are no where to be found! Then elevator issues was HORRIBLE!!!! We had two excursions planned for the week and was almost late due to 45 minute wait on an elevator!! The condo was using the second set of elevators for transporting old equipment up and down! My question to this is why in the world would you do this during the busiest time of the year! Last day there went to my car on floor 5 parking and my car along with others were keyed! Yes keyed down the right side deep! Looked for security and two were hanging out
Stayed 4 nights in Jul 2022

2/10 Terrible

Gerardo

Disliked: Cleanliness, property conditions & facilities, communication
Buenas tardes yo cancelé con ustedes esta reservación pero no e recibido el reembolso a qué teléfono puedo comunicarme para que me reembolsen el dinero gracias
Stayed 3 nights in Nov 2024