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Reviews of Suburban Studios near Panama City Beach

2 out of 5
Suburban Studios near Panama City Beach
4432 W Highway 98, Panama City, FL

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 277 reviews" "
Rating 8 - Good. 83 out of 277 reviews" "
Rating 6 - Okay. 42 out of 277 reviews" "
Rating 4 - Poor. 31 out of 277 reviews" "
Rating 2 - Terrible. 33 out of 277 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly as pictured and extremely clean. The front desk staff were so friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay . They staff was very friendly and the room was clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and attention
Stayed 2 nights in Jul 2023

8/10 Good

Galyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, good price
Stayed 3 nights in Jun 2023

4/10 Poor

Anen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice, after we were given a horrible room on the first floor with bad smell we were given a room in the second floor that was cleaner. Not super clean, but better. We stayed for a night and it was fine but any longer isn’t ideal. Definitely not a “nice” hotel but manageable if you are flexible. Quite price for what we got as well. 150ish dollars for a 2/5 star spot 17 from PCB
Stayed 1 night in Jun 2023

6/10 Okay

Felita

Travelled with partner
Liked: Cleanliness, staff & service
I love how the property is in close proximity to a giant gas station with everything you need in it. However the scent in the room was really wet smelling, like mildew smell. But other than that that hotel was good
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
Property always had people loitering in parking lot all hours of day and night. The back door was always propped open despite me closing numerous times. There weren’t any toiletries in the room and I had to ask the front desk to provide. I was in the handicapped room and the shower chair wouldn’t even lower it was rusted and covered in mold/mildew
Stayed 1 night in May 2023

10/10 Excellent

cotina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved Everything about the Property. Staff was really nice. The rooms were very clean.
Stayed 2 nights in May 2023

8/10 Good

Pam

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice staff ,
Stayed 1 night in May 2023

4/10 Poor

Antonie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The halls and the room smelled. We were placed in a handicapped room (not requested) and had trouble with the shower. The toilet was not anchored to the floor and the toilet seat was broken. It slid every time someone sat down. The handle on the kitchenette sink was broken. The fridge was rusty as well.
Stayed 1 night in May 2023

10/10 Excellent

calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 1 night in May 2023

10/10 Excellent

Juliehang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs
Stayed 3 nights in Apr 2023

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. I have no complaints. Clean, quiet and comfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Johnny

Stayed 1 night in Apr 2023

8/10 Good

ANKITKUMAR

Stayed 3 nights in Apr 2023

10/10 Excellent

Freeman

Liked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property cleaning and amazing place
Stayed 1 night in Oct 2022

6/10 Okay

Qualonda

Travelled with partner
Its literally just an ok place to stay for a couple of days. It could have been nicer looking. Also I was questioned on why I needed clean towels which was irritating and weird.
Stayed 3 nights in Sep 2022

10/10 Excellent

kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. They told me where I could find a pool to use at an adjacent property. I didn't realize this place didn't have a swimming pool.
Stayed 9 nights in Aug 2022

4/10 Poor

JACOB, North Little Rock

Business traveller
Disliked: Staff & service
The staff seemed rude and seemed to have attitude. Asked for a clean towel and was questioned for it. Left my "throw" in the hotel room and when I called back for it no one said they had ever seen it. However, I remember leaving it on the bed and forgot to go back for it. People were constantly hanging out around the hotel, which made me feel uneasy. When initially arriving told the clerk that the oval lights with the globe was not working (they were, the light switch worked the opposite way) and the clerk snapped and popped her lips.
Stayed 8 nights in Aug 2022

2/10 Terrible

James

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom had mold growing up the wall outside the shower. The safety bar in the shower came out of the wall into my hand. We were informed upon check in there was a $50 deposit for incidentals that was not conveyed prior to arrival. Hallways were hot and smelly Would not recommend this property
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best server ever in a long time.
The server Deborah was excellent. She had a smile each day I saw her. She made me feel welcome to the city. Her hospitality was unmatched.
Stayed 4 nights in Jul 2022

6/10 Okay

Geannina, Palm Bay

Travelled with partner
Disliked: Staff & service, amenities
Pros; the room was spacious and the little kitchen area is very convenient. Cons; we stayed for 3 nights and there was no housekeeping services in our room, not at all even though we asked the housekeeper to, she only change the towels.
Stayed 3 nights in Jul 2022

2/10 Terrible

Clayton

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to actually stay at the hotel. My reservation was apparently cancelled, and I was never notified by either Expedia or the hotel itself. I arrived in town only to find I actually had no hotel room, and then had to drive around for several hours to find a place to stay. I am EXTREMELY displeased with this situation. As of this moment I plan to NEVER use Expedia again. I plan to tell anyone who will listen that reservations made on Expedia are not trustworthy. I plan to post on all of my social media accounts that a person has no real way to rectify a situation like this if it should happen to them. I may wait to see if I can get any sort of response about this situation from any real person as opposed to simple automated emails from Expedia. I'll be willing to bet that I will never hear from an actual customer representative. If so, both Expedia and the Suburban Extended Stay Hotel have seen the last of my money, as I will never use either of them again.
Stayed 2 nights in Jul 2022

4/10 Poor

Cody

Stayed 5 nights in Jul 2022

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No lower rating????
This was a trip from hell. The woman at the desk was the ONLY redeeming quality -- she did everything to rectify our problems. We were in a first-floor handicap room which means a LOT of space. Furnishings were adequate, the bed (just a metal frame and mattress) was terrible. The noise is unbearable in the room. The sink counter was so sticky that my hand stuck to it and there was an imprint of a can that showed it was never wiped clean. Children were running in the 2nd floor hall and it sounded like someone was bouncing bowling balls. A guest in the adjacent room sounded like he was having very good sex which sounded like it was right in our room. There is a deep drop off the highway that just about takes off the front end of a car (there are so many dig spots in the asphalt it is difficult to count). The shower water accumulates on the bathroom floor and does not drain well -- remember I said this was a handicap room. And finally, you don't have the rating that states "will never stay in this hotel again."
Stayed 2 nights in Jul 2022

2/10 Terrible

Jorge

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Infected with roaches
Roaches are everywhere. A. Soon you turn off lights roaches are everywhere.
Stayed 7 nights in Jun 2022

6/10 Okay

Tomas

Liked: Cleanliness, staff & service
other customer put music TO HITG IN ARE ROOM.
Stayed 5 nights in Jun 2022

4/10 Poor

Verified traveller

Will not be returning
My trip was a last minute getaway due to a death in the family. After booking the room via hotels.com I went back and started reading the reviews, by the time we made it to the hotel I was extremely worried that we would be staying in a roach infested place. However, our room had no bugs what so ever. The young lady at check in was very nice and helpful. She explained that our room was not ready for check in but we could have a different set up which was fine. After getting into our room on the 4th floor and checking it out we were pleased with it, we did notice a list on the counter telling us what items were provided and that we would be charged if they were missing so my husband made sure that night to let the gentleman at the front counter know that some of the items on the list were not in our room and he didn't want us to be charged for them. The gentleman just shook his head ok. After coming back to the room Friday night we realized that our AC was not cooling the room down like we thought it should, we had the air on 60 and we were still hot (my house stays on 72 and we are cool). The next morning we got up to leave and noticed we did not have a do not disturb sign so we told the gentleman (same from night before) at the front desk to please tell the cleaning crew not to enter our room, he stated that he would notate it and let them know. Needless to say when we came back we realized that they had come into our room. Will not be going back ever!!!
Stayed 2 nights in Jun 2022

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
My stay was great. I was welcomed with a smile plus had a great view of the bay.
Stayed 1 night in Jun 2022

6/10 Okay

Samuel

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in May 2022

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2022

10/10 Excellent

Jim

Stayed 1 night in Apr 2022

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Room was not clean; cockroaches, hair on bed, countertops, bathroom
Stayed 1 night in Mar 2022

4/10 Poor

Christopher, Pasadena

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the rooms
Stayed 3 nights in Mar 2022

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2022

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness
Water was yellow! Smelled like smoked!
Stayed 1 night in Mar 2022

10/10 Excellent

Nisim

Stayed 1 night in Jan 2022

2/10 Terrible

Nels

Business traveller, Travelled with partner
Checked out a week early. Can’t get a refund.
Stayed 16 nights in Nov 2021
Response from Dakota on 12 Dec,2021
As explained at checkout sir, you must contact Expedia in order to get your refund. Expedia uses prepaid virtual cards so we never charged your personal card, we only charge Expedia. On our end Expedia's virtual card was refunded for the amount of the extra nights and so we are not receiving any money for the nights you did not stay. please contact Expedia with the phone number I gave you when you checked out so that you can receive your funds back.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

6/10 Okay

Bernadith

Disliked: Staff & service, property conditions & facilities
Needs to work on maintenance
Faucet for tap water & microwave was not working, maintenance not able to fix. We have to request to be transferred to another room. They have to check the rooms and appliances.
Stayed 3 nights in Aug 2021

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021