Hotels in Paradise Island

"All was great"

"Not good"

"Staff didn’t care about me at all as a customer . Bugs in the room , they didn’t care about that either . Would never sta here again or suggest this place to anyone "

"Room was NOT serviced on Saturday asked for service they gave is shampoo and made the bed The restroom was not cleaned and no fresh towels. Floor was not clean. Picked up two containers of trash on the beach! Staff was approachable! Beach view 7/10"

"In"

"The hotel has a lot of pools (although the hot tub was dirty and a bit stinky), fun planned activities for kids, and access to tradewinds. With that said, the rooms are very dated. The staff at the front desk wasn’t always there, and our phone wouldn’t even connect to the front desk! Our friends booked a balcony room, only to find their definition of some “balconies” was a sliding glass door with a gate over it. The kind you see in unfinished homes. They would not change rooms or refund them the price difference, and it was several staff members before someone acknowledged this was not a true balcony. They also advertise a lot of things for kids to do, but many of them cost a significant amount of extra money. "

"Great Experience overall "

"So close to the airport and the shuttle is a great amenity "

"We had a suite at the Charthouse that was lovely. Loved the room and the patio. Clean, comfortable beds. Convenient location."