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"Amazing stat from start to finish. The hotel is in a great location, so easy to get to and central to bus and train connections. The check in and check out process was smooth with friendly receptionists - they even gave us a list of recommended hotels for dinner that night based on what we fancied. The rooms were so lovely though sound from corridors from others' conversations were quite loud but didn't bother us too much as it stopped pretty quickly. The beds were noisy/squeaky but super comfy and the bathroom was spacious and clean, rooms were modern and it was a very pleasant stay. We requested a breakfast box for one day as we couldn't have breakfast due to an excursion/early start - they sorted this for us perfectly and it was really well equipped - lasted us a long time. The breakfast buffet was also really good I was pleasantly surprised - the eating area was peaceful and nice to eat in. Finally on our last day the receptionist gave us great advice to go to the very first bus stop to get the bus to the airport so we don't miss it and it worked out perfectly! Thank you for a lovely stay "

"clean room, staff really helpful. breakfast is good plenty of choice Even gluten free options "

"Spacious room and very clean, hotel located very close to train&bus station. Great breakfast"

"Excellent hotel set in quiet neighbourhood. Easy to get about thanks to excellent transport links. Lots of options for food within 10 min walk. Hotel itself very clean and well presented, room tidy and neat with shower and basin and good bed. "

"Reception was efficient and polite. Room good size with fantastic view of airport."

"great people, great room, great environment"

"Basic no frills room. Clean and a decent size room. Didn't have breakfast to comment on. Staff were friendly and helpful. The funicular is a 20/25 minutes walk away to access the upper town. Lower town is about a 10 minutes walk away. "

"10/10. Wonderful hotel and experience "

"We loved this place and really can't fault it. Everyone was really friendly and helpful, we arrived an hour early but we were able to check in. Our room was lovely and everything was spotless. The mini kitchen was great and the shower was really good. We loved the area too, it was a bit of a walk into the centre, but there is a really regular but service. The area was really smart and had a real village feel, with loads of good restaurants all around. If we return to Bergamo we would definitely stay in the same place."