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Reviews of Best Western Montcalm

3 out of 5
Best Western Montcalm
50, Avenue Félix Faure, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 439 reviews" "
Rating 8 - Good. 177 out of 439 reviews" "
Rating 6 - Okay. 36 out of 439 reviews" "
Rating 4 - Poor. 13 out of 439 reviews" "
Rating 2 - Terrible. 7 out of 439 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nardos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for train, Bouciciat station is 1 min walk, staff are very friendly, room is small but clean
Stayed 5 nights in Apr 2024

4/10 Poor

Emily

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very outdated. The was a very small room, you could hardly sit on the toilet because your knees hit the wall and the sink was right up against your arm, my hubby who is over 6ft had to put is arm on the sink. We could not even open our suitcases because there wasn't room. The beds are super uncomfortable and you cannot adjust the heat, it was too hot in our room. Plus our room was located right next to the elevator so you heard anyone using it all the time right next to our head by the wall where our bed was. The front desk staff is very friendly, however the maids were not. When we asked for more toilet paper, we were told by the maid we got some when we checked in and that is all we would get and she scowled at us like we were interrupting her day. We did ask the front desk for more and they got us some right away. All the pictures we saw online showed a bathtub in the rooms, but there wasn't any and not sure if there are in any of the rooms but hard to say. Also they say water bottles included, but we only got one when we checked in. The only coffee in our room was a water kettle to heat up water for instant coffee, that was it. Our room was not very clean, the sheets were dirty, but we were only there for a couple of days so no time to find another hotel. If our trip had been longer, we would have found a different hotel even if we had to pay more. Would never stay here again. The only nice thing is the front desk staff was friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. All receptionists spoke excellent English. Room was clean and comfortable to stay in
Stayed 1 night in Dec 2023

10/10 Excellent

Farrukh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central area we have a good time
Stayed 3 nights in Nov 2023

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and small, but most economical Paris hotel rooms are. Although it was small, we had a king size bed that was very comfortable, as well as a chair and desk where I ate my pain du chocolat. The property is located steps from the #8 metro, there are several very good restaurants on the block, and there's a Starbucks across the street. The staff were friendly and helpful, and if we return to Paris, we would have no issue staying there again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Alisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property was excellent and a convenient location. The staff were attentive and friendly. However, the rooms are tiny. If you aren't with your significant other, I recommend that you pay for a separate room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a power surge that fried the AC. No AC in our rooms but we received free breakfast for the three days spent there. They gave us a fan which helped a bit. Ali the hotel manager went above and beyond to rectify the situation. Great buffet breakfast. Would recommend this hotel next to a metro station. Very convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we were going. Didn’t have AC but we were comprnsated during our stay of Aug 25&26.
Stayed 2 nights in Aug 2023

10/10 Excellent

Upul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location (few minutes walking to Bouciacaut metro), quiet area, wonderful staff (friendly and helpful), very clean and well-maintained.
Stayed 5 nights in Aug 2023

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Chitvi

Stayed 3 nights in Jul 2023

10/10 Excellent

Sheila, North Las Vegas

Stayed 1 night in Jun 2023
Response from Nitin on 4 Jul,2023
Bonjour Sheila,We thank you for your stay with us and appreciate that you have enjoyed the services provided by the hotel. We look forward to welcome you again another time.Kind regards,Nitin.Front desk

10/10 Excellent

Sanela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely rooms with a balcony but what really made this place amazing was the staff who couldn’t do enough for you. They were so helpful and went out of their way to make our stay amazing.
Stayed 2 nights in Jun 2023
Response from Nitin on 4 Jul,2023
Dear Sir/Madam,We thank you for your stay with us. It was a pleasure welcoming you and assisting you to the best of our capacity. We thank you for your appreciation of the services provided.We look formard to welcome you again in the future.Have a nice day.Kind regards,Nitin.Front desk

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at this property and we are so thankful we stayed here. The easy access to the metro at the end of the block made it a convent location and we loved that we were out of the busy downtown area. It was nice and quiet at night. Our room and bathroom was double the size we had expected! The hotel was cozy, clean and the staff was helpful! They had a nice breakfast each morning and offered to store our luggage when we checked out. We would recommend this hotel to our friends and family and would definitely come back here again! The price can not be beat for the quality you get!! Thank you for a nice stay!
Stayed 2 nights in Apr 2023

10/10 Excellent

Christa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for 5 days and the staff made it wonderful, friendly and welcoming. Great location and transportation was easy to most attractions. We had the most perfect time in Paris
Stayed 5 nights in Apr 2023

4/10 Poor

Erin

Stayed 1 night in Apr 2023

10/10 Excellent

Nancy

Liked: Staff & service
Clean, friendly, helpful staff. Nice area of Paris.
Stayed 1 night in Apr 2023
Response from Nitin on 16 Apr,2023
Bonjour Nancy,We thank you for your stay with us. We thank you for your nice review.We look forward to welcome you again in the near future.Have a nice day.Kind regards,Nitin.Front desk

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Although Paris is going through some issues, we felt safe and it was due to the staff at this hotel. Neto was a gem! He was great. He made sure to write down directions for us, took time to explain how the metro worked, how to get back to the hotel and much more. The hotel is small and simple, the area is nice, with Starbucks right across, cafes in every corner and the metro station right outside the door.
Stayed 4 nights in Mar 2023
Response from Nitin on 13 Apr,2023
Dear Jose,We thank you for your stay with us at the Best Western Montcalm.It was a pleasure assisting you in all the possible ways.We thank you for your nice comments and hope to welcome you again in the near future.Kind regards,NitinFront desk

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not impressed
For a 3 star the stay was acceptable. The staff were lovely, they were the highlight. However, the rooms were not clean. There was a wet tissue stuck to the wall in the toom when we arrived....not sure what was on it. The towels werent clean, there was a brown mark on a new towel one of the days. When i asked if we could have some breakfast tea as we didnt get any in the room on one day, i got told i can pay for it, and it was €2.50 per tea bag, so we went without. Not the best hotel and i wouldnt stay here again.
Stayed 4 nights in Jan 2023

10/10 Excellent

Sunday Chihomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This was also one of the good hotels. The staffs were kind and spoke good english. We arrived in the midnight no restaurants opened, was a hustle to get something to est. We install Uber eat but payment wasn’t accepted since we had overseas credit card. We asked the receptionist to order a food for us and we gave him cash. It was very kind of him. However, the room was kinda small, but its Europe so no complaints about that. Hotel was walking distance to Eiffel Tower
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, felt like home
Stayed 2 nights in Dec 2022

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Jefry

Liked: Cleanliness, amenities, property conditions & facilities
Great service and location
Stayed 1 night in Nov 2022

2/10 Terrible

Ritesh

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent close by to metro station. Staff was also great.
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Stayed 2 nights in Sep 2022

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely clean rooms. Large for European standard. Staff friendly and very accommodating. Would not hesitate to stay here again.
Stayed 7 nights in Aug 2022

10/10 Excellent

Vincent, East Brunswick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very impressed with the location. It is literally outside the metro. What impresses me the most is the customer service. My bag got delayed and the staff made every effort to reach out to the airport to make sure my bags get delivered.
Stayed 7 nights in Aug 2022

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Too Small
the staff was great, but the room was way too small, Smallest hotel room I've ever stayed in my life. Had Daily Housekeeping which is not a given in Europe.
Stayed 4 nights in Aug 2022

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel 👍 very clean and the location was great, Near the subway entrance, the Staff is very good.
Stayed 1 night in Jul 2022
Response from Nitin - Front desk on 7 Aug,2022
Bonjour Karen, We thank you for your stay with us. Thank you very much for your nice comments. We hope to welcome you again another time. Kind regards, Nitin Front desk

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside courtyard garden to relax with a coffee upon arrival and after work.
Stayed 5 nights in Jul 2022
Response from Nitin-Front desk on 7 Aug,2022
Dear Mr Paul, We thank you for your stay with. We appreciate your nice comments. We look look forward to welcome you gain in the near future. Kind regards, Nitin Front desk

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice small hotel in a quiet neighborhood. Not close to main attractions, but subway is about 100 ft away.
Stayed 3 nights in Jul 2022

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was clean. Had a street view. The rooms were very small.
Stayed 2 nights in Jun 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying in this clean, convenient, friendly hotel. Metro station steps away. Two nearby boulangerie (and a Starbucks lol). Eiffel Tower only a mile away.
Stayed 4 nights in May 2022

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1 min from Metro station, lots of decent restaurants and a Monoprix within 1 min walk. Room a little small, no room service or restaurant.
Stayed 3 nights in May 2022

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Eileen

Stayed 4 nights in May 2022

8/10 Good

Edith

Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Went to see my family and needed an affordable hotel close by. Super clean and friendly staff.
Stayed 3 nights in Feb 2022

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and helpful. Gave us directions on where the best food is and the areas to avoid. The stairs are narrow, but there is an elevator! Great stay for the price.
Stayed 1 night in Jan 2022

8/10 Good

Ilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Great service and very welcoming! Right next to the subway station. Only downside was air conditioning doesn’t work unless it’s summer time.
Stayed 2 nights in Oct 2021

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is easy accessible and the polite staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Florence

Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel!
Un hotel muy bien situado, estación del tren cerca, muy limpio, personal del front desk bastante amables. Nos encantó habernos hospedado en este hotel.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Great location next to metro stop and restauraunts nearby.
Stayed 2 nights in Jul 2021