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Reviews of Grand Pigalle Hôtel

4 out of 5
Grand Pigalle Hôtel
29 Rue Victor Massé, Paris, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 252 out of 355 reviews" "
Rating 8 - Good. 81 out of 355 reviews" "
Rating 6 - Okay. 15 out of 355 reviews" "
Rating 4 - Poor. 4 out of 355 reviews" "
Rating 2 - Terrible. 3 out of 355 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyrz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room comfortable and cosy. Really nice toiletries. Lovely touches such as the Revo radio, Nespresso machine, chocolates. The reception service is helpful and friendly. The breakfast in the restaurant was also good. The area itself is lively and picturesque.
Stayed 3 nights in Mar 2024
Response from Alexandre Briet, Manager on 29 Mar,2024
Dear Guest,Thank you for sharing your delightful experience at Grand Pigalle Hotel.We are thrilled to hear that you found the room to be comfortable and cozy, a testament to our dedication to guest comfort. The Revo radio, Nespresso machine, and chocolates are some of the amenities we pride ourselves on to enhance the in-room experience. Our staff will also be heartened by your kind words about their helpful and friendly service, as they strive to make every stay memorable.Our commitment to quality extends to the breakfast served at the restaurant, and we're glad that it met your expectations. It is particularly gratifying to note that you enjoyed the vibrant and picturesque nature of the South Pigalle area.We eagerly anticipate your next visit.Warm regards,Alexandre Briet, Manager

8/10 Good

Peter

Travelled with partner
Liked: Amenities
n Rouge
Stayed 3 nights in Feb 2024
Response from Alexandre Briet, Manager on 7 Mar,2024
Dear Peter,Thank you for your kind review of your recent stay at our hotel.We are so glad to hear that you enjoyed your stay with us.We hope to welcome you back in the future.Best wishes,Alexandre Briet, Manager

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautifully decorated hotel in a lovely location - the rooms were a good size with plenty of thoughtful small touches. Will definitely be back if I’m back in Paris.
Stayed 3 nights in Feb 2024
Response from Alexandre Briet, Manager on 13 Feb,2024
Dear Cassandra,Thank you very much for this kind review of your stay.We're thrilled to hear that the decor and location of our hotel contributed positively to your stay in the vibrant South Pigalle area. It's our pleasure to provide thoughtfully curated rooms that enhance the comfort of our guests. We're also delighted that the small touches throughout the hotel did not go unnoticed and added to the charm of your visit.It would be our pleasure to have you return on another occasion. Very best wishes,Alexandre Briet, Manager

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in Pigalle. I felt safe there. It’s beautiful, very clean and excellent service from the staff. It’s close to many things to do and restaurants, bars, grocers and specialty food shops. I thoroughly enjoyed my stay there.
Stayed 8 nights in Jan 2024
Response from Alexandre Briet, Manager on 9 Feb,2024
Dear Kelly,It was a pleasure to receive this great review.We're thrilled to hear that you appreciated the beauty and cleanliness of our hotel, and it's wonderful to know that our team's service met your expectations. Our central location is indeed a highlight, providing easy access to local attractions, dining, and shopping options. Your sense of safety and overall enjoyment are paramount to us.We look forward to seeing you again soon.All the best,Alexandre Briet, Manager

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the 9th near restaurants, bars and Rue des Martyrs. The room was very comfortable, quiet, clean and stylish. The little touches like a radio tuned to jazz and hazelnut chocolates made our stay special.
Stayed 3 nights in Jan 2024
Response from Alexandre Briet, Manager on 15 Jan,2024
Dear Samantha,Thank you for taking the time to share your review with us.We're thrilled to hear that our central location in the 9th arrondissement contributed to a memorable stay and that you found your room quiet and clean. The dedication to detail, such as the jazz-tuned radio and the hazelnut chocolates, is part of our charm, and we're glad these touches did not go unnoticed. Our team strives to create a stylish and comfortable atmosphere, so it's wonderful to know that we've succeeded in making your visit special.Wishing you all the best and looking forward to your next visit,Alexandre Briet, Manager

10/10 Excellent

Jaimey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Grand Pigalle was comfortable, clean, and friendly. It was close to plenty of dining, drinks, and entertainment. I will stay here again.
Stayed 3 nights in Jan 2024
Response from Alexandre Briet, Manager on 9 Jan,2024
Dear Jaimey,Thank you for taking the time to share your experience with us.We're thrilled to hear that our hotel's cleanliness and friendly atmosphere contributed to a comfortable stay for you. It's also great to know our prime location provided easy access to dining, drinks, and entertainment, enhancing your Parisian adventure.We look forward to welcoming you back for another memorable stay. Warm regards,Alexandre Briet, Manager

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alexandre Briet, Directeur on 30 Dec,2023
Cher Benjamin,Mille mercis à vous pour ce retour positif.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous vous souhaitons de belles fêtes et espérons vous revoir bientôt.Bien à vous,Alexandre Briet, Directeur

10/10 Excellent

Daynelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing place! Very parisian. Frendly staff. Great area souranded by cafes, pastiserries and restaurants, 20 mins walk to Palace Garnier. We highly recommend it.
Stayed 5 nights in Dec 2023
Response from Alexandre Briet, Manager on 23 Dec,2023
Dear Guest,Thank you for positively reviewing your recent stay.We're delighted to hear that our staff's friendliness contributed to your wonderful stay, echoing our dedication to exceptional service. It's also fantastic to know that the vibrant South Pigalle area, with its abundance of cafes, patisseries, and restaurants, added to the charm of your visit. We're glad that our hotel's proximity to iconic landmarks such as the Palais Garnier contributed to an authentic Parisian experience for you.We appreciate your recommendation and would love to welcome you back in the future. Kind regards,Alexandre Briet, Manager

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Beautiful hotel in a great location in Paris.
Stayed 3 nights in Dec 2023
Response from Alexandre Briet, Manager on 18 Dec,2023
Dear Danny,Thank you for positively reviewing your visit.We're thrilled to hear that you appreciated the hotel's beautiful design and found the location to be ideal for your visit to Paris.We look forward to welcoming you for another pleasant stay. Best wishes,Alexandre Briet, Manager

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alexandre Briet, Directeur on 15 Dec,2023
Cher Lucas,Merci pour cette évaluation très positive.Nous sommes heureux que votre séjour ait été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,Alexandre Briet, Directeur

10/10 Excellent

Garett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Alexandre Briet, Directeur on 14 Dec,2023
Cher hôte,Merci pour cet avis.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes.Au plaisir de vous accueillir pour une autre expérience de qualité,Alexandre Briet, Directeur

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Alexandre Briet, Manager on 10 Dec,2023
Dear Mark,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back.Best wishes,Alexandre Briet, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Hotel Away From the Tourist Centers
We stayed here one night after a week of touring the Loire valley. We chose the hotel based on its proximity to the Gare du Norde (sp?) since we were taking the Eurostar to London the next day. The reception was, I think, from the manager and he could not have been more gracious and enthusiastic. Clearly he loves his hotel! The room was immaculate and of a nice size for a hotel in Paris. All of the appointments were modern and up to date. We've been to Paris several times in the past and this hotel was the most comfortable of all previous hotels. We would definitely stay here again!
Stayed 1 night in Oct 2023
Response from Manager on 13 Nov,2023
Dear Guest,Thank you for taking the time to write this review.We are thrilled to hear that you found our location convenient for your travel plans and appreciated the modern and comfortable accommodations. Our team takes great pride in providing exceptional service, and your kind words about our staff's gracious and enthusiastic reception are truly appreciated.We hope to welcome you back again soon. Best wishes,

10/10 Excellent

Maricela

Stayed 1 night in Nov 2023
Response from Alexandre Briet, Manager on 11 Nov,2023
Dear Maricela,Thank you for your kind review.We are glad you had a pleasant experience; your positive feedback inspires us to continue with our efforts.We look forward to welcoming you back. Best regards,Alexandre Briet, Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alexandre Briet, Manager on 7 Nov,2023
Dear Andrew,Thank you for this kind review.We are pleased that we were able to meet your expectations.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,Alexandre Briet, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alexandre Briet, Manager on 5 Nov,2023
Dear Guest,Thank you for taking the time to share your feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We will be happy to welcome you back in the future. Best wishes,Alexandre Briet, Manager

10/10 Excellent

Caitlyn

Stayed 1 night in Nov 2023
Response from Alexandre Briet, Manager on 24 Nov,2023
Dear Caitlyn,Thank you for taking the time to leave your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Alexandre Briet, Manager

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, a bit noisy
Grand Pigalle is a lovely hotel in a very bustling area where the cool cats hang out. We stayed here for the RWC Final. It is close to amazing restaurants and for me, some of the world's best pastries. The restaurant downstairs (Frenchie) is excellent and worth checking out. My only complaint the Air Conditioning wasn't working at all which meant opening the window and letting in far too much noise until the wee early hours. The rooms are very small but has what you need. A small gym would have sealed the deal. I would stay again if I knew the AC was working. I love the area (save for the noise).
Stayed 1 night in Oct 2023
Response from Alexandre Briet, Manager on 3 Nov,2023
Dear Sarah,Thanks for taking the time to review your stay at our hotel.We are delighted to hear that you enjoyed our prime location and the amazing restaurants and pastries nearby. It's great to know that you had a pleasant dining experience at our Frenchie restaurant as well.We apologize for the inconvenience you faced with the air conditioning during your stay. Please rest assured that we have taken note of your feedback and will address this issue to ensure a comfortable stay for our future guests. We understand that the lively neighborhood can sometimes be noisy, and we recommend our Superior Rooms with a courtyard view for a quieter experience. As for the room size, we offer various room categories with different sizes to cater to our guests' preferences. While we do not have a gym on-site, we appreciate your suggestion and will consider it for future improvements.We hope to welcome you back in the future.Best wishes,

8/10 Good

Poonam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in the heart of Paris. Fantastic location with some amazing bakeries within walking distancr, felt we lived the Parisien life for a few days. Only gripe is the size of the lift - it was tiny! Room was lovely and we received a surprise upgrade. Bathroom was lovely and huge but would have been useful to have a full shower screen. Lighting in the room was poor. 4 starts because a few touches missing like providing mugs to make ourselves coffee with the nespresso machine. Would definitely stay there again.
Response from Alexandre Briet, Manager on 29 Oct,2023
Dear Poonam,Thank you for your feedback.We are thrilled to hear that you enjoyed our fantastic location and the Parisian lifestyle during your stay. It's great to know that our lovely room and spacious bathroom added to your comfort. We appreciate your feedback regarding the lift size, lighting in the room, and the absence of mugs for the coffee machine. Our hotel is located in a historic Haussmannian building, which sometimes comes with certain limitations, such as the size of the lift. However, we will take your suggestions into consideration for future improvements. Please don't hesitate to ask our team for any items you may require.As for the shower screen, we understand your concern and apologize for any inconvenience it may have caused. We are always striving to enhance our guests' experience, and your feedback is valuable to us.Kindest regards,

10/10 Excellent

Harriet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and kindly upgraded me to a nicer room upon arrival. Lovely and spacious, with a big bathroom. Wish I was staying longer than one night!
Response from Alexandre Briet, Manager on 23 Oct,2023
Dear Harriet,Thank you for this kind review about your recent visit.We are thrilled to hear that our staff made a positive impression on you and that you appreciated the room upgrade. It's great to know that you found the room to be spacious and well-equipped, with a large bathroom. Our team always strives to provide exceptional service and create memorable experiences for our guests.We hope you had the opportunity to explore the vibrant South Pigalle neighborhood and visit nearby attractions such as Montmartre and Le Sacré-Coeur. Our central location and proximity to public transport make it easy for our guests to discover the best of Paris.We look forward to seeing you again soon.All the best,

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants and cool style. Certainly would recommend this property if you like the French and Parisian atmosphere.
Stayed 3 nights in Sep 2023
Response from Alexandre Briet, Manager on 28 Sept,2023
Dear Sarah,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you enjoyed our restaurants and appreciated the cool style of our hotel. Our aim is to provide an authentic Parisian atmosphere for our guests, and we are glad that you found it to your liking.We look forward to your next visit, Warm regards,Alexandre Briet, Manager

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from start to finish
Stayed 2 nights in Sep 2023
Response from Alexandre Briet, Manager on 24 Sept,2023
Dear Catherine,Thank you for positively reviewing your stay.We are thrilled to hear that you found everything perfect during your stay.We hope to have the pleasure of welcoming you back soon for another memorable stay in our charming Parisian neighborhood.We hope to see you again soon, Kind regards,Alexandre Briet, Manager

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people - this is the way that all hotels Should be run.
Stayed 2 nights in Sep 2023
Response from Manager on 18 Sept,2023
Dear Charles,It's a real reward to receive such a great review.We are thrilled to hear that you found our staff to be lovely and our hotel well-run. Our team works hard to provide exceptional service and create a welcoming atmosphere for our guests.We look forward to seeing you again. Best wishes,

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Alexandre Briet, Manager on 15 Sept,2023
Dear Elizabeth.Thank you very much for sharing your positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back.Best wishes,Alexandre Briet, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay.
Our stay was very good thought a little bit expensive with everything taken into consideration. But friendly service was the stand out.
Stayed 2 nights in Sep 2023
Response from Manager on 10 Sept,2023
Dear Guest,Thank you for taking the time to share your feedback.We are delighted to hear that you found our service to be friendly and welcoming. Our staff works hard to ensure that our guests have an enjoyable stay, and your kind words are truly appreciated.We understand that you found our hotel to be a bit expensive. Please note that our pricing is competitive within the area and reflects the high-quality services and amenities we provide. However, we are sorry if it did not meet your expectations. We always strive to offer the best value for our guests, and we hope that the overall experience you had at our hotel was still a positive one.We hope to have the opportunity to welcome you back in the future.Kind regards,

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Alexandre Briet, Manager on 6 Sept,2023
Dear Sarah,Thanks for this kind review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Alexandre Briet, Manager

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly helpful staff at all times. Decor very charming and restaurant very special. Only unavoidable issue was the size of the bathroom.
Stayed 4 nights in Aug 2023
Response from Alexandre Briet, Manager on 31 Aug,2023
Dear Gregory,Please accept our thanks for this review following your experience at our hotel.We are happy to hear that you had a comfortable experience. Rest assured that we have noted your comment, and while we hope that our bathrooms are nevertheless, well organised we do have some that are slightly larger than others and would be happy to assist you in finding one that better suits your needs on your next visit.We hope to welcome you back in the future. Kindest regards,Alexandre Briet, Manager

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was beautifully presented with a balcony overlooking a quiet street. Would definitely return!
Response from Alexandre Briet, Manager on 26 Aug,2023
Dear Melanie,Thanks for this kind review.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.It is nice to know that you were pleased with our decor.We look forward to welcoming you back. Best wishes,Alexandre Briet, Manager

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Alexandre Briet, Manager on 22 Aug,2023
Dear Mohammed,Thank you for this positive review.We do our best to ensure that guests feel welcome and it is very rewarding to know that you enjoyed your stay and appreciated the quality of our services.We look forward to seeing you again.Kind regards,Alexandre Briet, Manager

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel, incredible service! A wonderful restaurant in the hotel also.
Stayed 2 nights in Aug 2023
Response from Alexandre Briet, Manager on 21 Aug,2023
Dear Amy,Thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you found our hotel beautiful and appreciated the incredible service provided by our team. It's great to know that you also enjoyed the Frenchie Restaurant, which adds a unique touch to our hotel with its delicious and creative dishes.Once again, thank you for your kind words and we hope to welcome you back in the near future.We look forward to your next visit, Warm regards,Alexandre Briet, Manager

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel within walking distance of the Sacre Coeur and the Moulin Rouge. Boutique rooms very well equipped and decorated beautifully.
Stayed 2 nights in Aug 2023
Response from Alexandre Briet, Manager on 21 Aug,2023
Dear Peter,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you found our location to be stunning, with close proximity to the Sacre Coeur and the Moulin Rouge. It's great to know that you appreciated the well-equipped and beautifully decorated boutique rooms.We are grateful for your kind words about our room cleanliness, hotel condition, service, and room amenities. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it's always rewarding to hear positive feedback.We hope to have the pleasure of welcoming you back to our hotel in the future. Warm regards,Alexandre Briet, Manager

10/10 Excellent

Linet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience. The room was so clean.
Stayed 6 nights in Jul 2023
Response from Alexandre Briet, Manager on 1 Aug,2023
Dear Linet,Thank you for sharing your amazing experience at our hotel!We are thrilled that you found the room to be exceptionally clean. Our dedicated housekeeping team works diligently to maintain a high level of cleanliness throughout the hotel. It's wonderful to know that their efforts contributed to your enjoyable stay.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Alexandre Briet, Manager

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Alexandre Briet, Manager on 30 Jul,2023
Dear Henry,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Furthermore, we are glad that the high standards we set ourselves met your expectations.We look forward to welcoming you back in the future.Best wishes,Alexandre Briet, Manager

10/10 Excellent

Roger, Ardmore

Liked: Cleanliness, staff & service, property conditions & facilities
I am tempted to not rate this property so high as I’d be giving away one of the best kept secrets in Paris. Absolutely perfect in every aspect. Staff was great, location is unbeatable. Towels, linens, room accoutrements were all perfect. Quick walk to all areas of Montemarte, Sacre-Coeur, and beyond. Close (but not too close) to the Louvre, but you avoid the cheesy tourist traps. Several exceptionally good restaurants, cafes and pubs within walking distance. Could not recommend more highly.
Stayed 1 night in Jul 2023
Response from Alexandre Briet, Manager on 23 Jul,2023
Dear Roger,Thank you for letting us know that you enjoyed your stay.We are thrilled to hear that you found our location unbeatable and thank you for the kind words about our team. It's fantastic to know that you appreciated the quality of our towels, linens, and room amenities. We take pride in providing a comfortable and enjoyable stay for our guests, and we're glad that we were able to meet your expectations.It's also great to know that you enjoyed the proximity to Montmartre, Sacré-Coeur, and other Parisian attractions, as well as the variety of excellent restaurants, cafes, and pubs within walking distance. We are indeed located in a vibrant and lively area, which our guests find very convenient for exploring the city.We look forward to welcoming you back. Best wishes,

10/10 Excellent

SALLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff were really helpful and great location near Pigalles bars and restaurants
Stayed 1 night in Jul 2023
Response from Alexandre Briet, Manager on 18 Jul,2023
Dear Sally,Thank you for such a positive review of your stay.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to welcoming you back. Best regards,Alexandre Briet, Manager

10/10 Excellent

Mayra

Stayed 1 night in Jul 2023
Response from Alexandre Briet, Manager on 6 Aug,2023
Dear Mayra.Thank you very much for sharing your positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon.All the best,Alexandre Briet, Manager

10/10 Excellent

melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Alexandre Briet, Manager on 19 Jun,2023
Dear Melissa,Thank you for this kind review about your recent visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Alexandre Briet, Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Jun 2023
Response from Alexandre Briet, Manager on 14 Jun,2023
Dear Michael,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Alexandre Briet, Manager

4/10 Poor

Amy

Stayed 5 nights in May 2023
Response from Alexandre Briet, Manager on 26 Jun,2023
Dear Guest,Thank you for taking the time to share your feedback with us.Unfortunately, it seems that we did not meet all your expectations.Any suggestions on how we could improve?We hope to see you in the future. Kind regards,Alexandre Briet, Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Response from Alexandre Briet, Front office Manager on 18 Apr,2023
Dear Ben,Thank you for this review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Alexandre Briet, Front office Manager

10/10 Excellent

Lynsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing food, staff went over and above with friendly helpfulness. Rooms are small but lovely, do not have any negatives and would definitely stay here again
Stayed 3 nights in Apr 2023
Response from Alexandre Briet, Front office Manager on 13 Apr,2023
Dear Lynsey,We thank you for taking the time to share your feedback.We are delighted that you enjoyed your stay with us. However, we regret that the size of your room did not completely meet your expectations. Perhaps our reception team may assist you in selecting one of our larger rooms on your next visit. Nevertheless, the acknowledgement of the quality of service from a recent guest is always appreciated and encourages us to constantly improve our performance.We hope to see you again in the future.Best wishes,Alexandre Briet, Front office Manager

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family love Grand Pigalle!
Front desk was the best, particularly Tyler. We just loved him. Rooms were small but adequate for our stay. Our bathroom was very nicely appointed; our kids' bath was nice, but a bit smaller. Access to Metro was great. They had an Easter goody bag hunt and have a warm, fun, and very hospitable atmosphere. Bravo!
Stayed 3 nights in Apr 2023
Response from Alexandre Briet, Front office Manager on 11 Apr,2023
Dear Tiffany,Thank you for taking the time to share your experience at Grand Pigalle Hotel.We are thrilled to hear that you and your family enjoyed your stay with us, and we appreciate your kind words about our front desk team. We will be sure to pass on your compliment to Tyler in particular.It's also great to know that you appreciated our convenient location and that your children enjoyed the Easter treats.We look forward to the pleasure of seeing you again. Best regards,Alexandre Briet, Front office Manager

10/10 Excellent

Juliet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a charming boutique hotel. Perfectly located, 2 mins from Pigalle metro. There is an amazing artisan boulangerie next door if you want to grab a coffee and croissant to go. The area is gorgeous to walk around for bars, cafes, independent shops. Would highly recommend and would return. Staff are superb and could not do more for you. Made our Paris experience superb.
Response from Alexandre Briet, Front office Manager on 9 Apr,2023
Dear Guest,Thank you for sharing your experience.Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We look forward to welcoming you back soon.Best regards,Alexandre Briet, Front office Manager

2/10 Terrible

Anna

Disliked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Nicholas, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfy bed, shower was a bit small if you are a larger person. Overall nice hotel!
Response from Alexandre, front desk Manager on 4 Apr,2023
Dear Nicholas,Thank you very much for your review. Your feedback are very important for us to keep our higher level of service.We deeply hope that we will have the pleasure to welcome you back soon.Kindest Regards,

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab little hotel. Gorgeous breakfast and really friendly and helpful staff. Would definitely recommend!
Stayed 2 nights in Mar 2023
Response from Alexandre Briet, Front office Manager on 2 Apr,2023
Dear Lucinda,Thank you for your kind review.It is rewarding to know that you had such a pleasant experience with us. This inspires our team to continue upholding our high standards of service.It’s also great to know we were able to tempt your taste buds with the wide selection on offer at breakfast.We look forward to welcoming you again soon.Best wishes,Alexandre Briet, Front office Manager

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean room. Friendly staff and great location.
Stayed 3 nights in Mar 2023
Response from Alexandre Briet, Front office Manager on 23 Mar,2023
Dear Jessica.Thank you very much for sharing your positive review.The satisfaction of our guests is very important to us, and it was rewarding to receive your feedback. We are proud of the high standards we set for ourselves and this inspires us to continue maintaining our facilities to those standards.Great to know our location was what you were looking for.We hope to see you again soon, Kind regards,Alexandre Briet, Front office Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Parisian hotel, ideally located. Looking forward to our next visit already
Stayed 3 nights in Feb 2023
Response from Alexandre Briet, Front office Manager on 25 Feb,2023
Dear David,Thank you for this kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you again soon.Best wishes,Alexandre Briet, Front office Manager

10/10 Excellent

Lori, Brooklyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and onsite restaurant. Such a charming atmosphere.
Stayed 3 nights in Feb 2023
Response from Alexandre Briet, Front office Manager on 24 Feb,2023
Dear Lori,Thank you very much for your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again on your next stay.Best wishes,Alexandre Briet, Front office Manager

10/10 Excellent

Margarita, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alexandre Briet, Front office Manager on 6 Mar,2023
Dear Margarita,Thank you for positively reviewing your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion.Best regards,Alexandre Briet, Front office Manager