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Reviews of Hôtel Hector

Hôtel Hector
38 Rue de Bruxelles, Paris, Paris

Reviews

6.8
Rating 10 - Excellent. 28 out of 175 reviews" "
Rating 8 - Good. 65 out of 175 reviews" "
Rating 6 - Okay. 47 out of 175 reviews" "
Rating 4 - Poor. 16 out of 175 reviews" "
Rating 2 - Terrible. 19 out of 175 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small room, not cleaned properly. Quite shabby not finished to high standard
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, carpet and walls stained. Broken toilet seat. Building opposite was having major building works so from 630am the noise and banging was horrendous. Heating was up so high in room that we had to have the window open so very early wake up with the noise! Hotel could have warned us about this prior to stay.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
that location is perfect close to everything. epecially if travelling with a child
Stayed 3 nights in Oct 2019

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Hotel ok by place de clichy
Good location (one block from place de clichy), hotel ok for one night but you should not expect much from it. Good service at reception thougg
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very good and very confortable
Stayed 1 night in Dec 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Marie Desirella

Stayed 3 nights in Nov 2019

8/10 Good

Nazim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and great location. No Lift!
Best think about the hotel is location. Pretty much at Place Clichy so bars, restaurants, metro station. All good. For 1 night, perfect. However, no lift and if you are in 4th floor, and after a long day, not idea. Toilet/ shower combo was a bit cramped. Good one night stander:-)
Stayed 1 night in Nov 2019

6/10 Okay

Gio

Liked: Cleanliness, staff & service
Small, n comfortable
The desk people were amazing. Very helpful.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe staircase No left Bathroom very very bad condition Photos in web does not reflect the reality
Stayed 3 nights in Sep 2019

10/10 Excellent

Esther, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Calvin and the clean staff was great my large room on floor 2 had wide windows. Excellent location. I hope to come there again! Esther
Stayed 4 nights in Sep 2019

4/10 Poor

Marie, USA

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is not what is in the pictures at all! I booked a room expecting the pictures and got a room with stains all over the carpet and a bed with no head board and only a sheet no comforter. I was glad I only stayed there for one night
Stayed 1 night in Sep 2019

4/10 Poor

Isidro, Puerto Rico

Travelled with partner
Disliked: Cleanliness, amenities
The location of the hotel is awesome, near the center of the city and easy for public transportation as metro for an example.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a short trip. would recommend this hotel only if you can mange a very steep stair case. However the staff are excellent
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel... it's a little house with bedrooms where you can hear everyone talking, going up and down the stairs, and next room's TV! It was way too hot with no AC but a tiny fan that did nothing. The washroom is more than basic, it's tiny, dated, and there were silver fish. We had booked for 2 nights but checked out after the first as we couldn't sleep from the heat and from the TV sound from the room next door to us. The 'receptionist' asked us if everything was ok and we said we hadn't slept cause of the noise... he said nothing back... He didn't even have the decency to apologise. Not worth it at all. The pictures are incredibly deceiving. DON'T STAY HERE.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was in a great location very close to the metro, walking distance to many great sites. Downside was the hotel itself, nothing fancy which is fine but when I mentioned the shower door being broken it didnt seem like a surprise and nothing was done about it. No attempt to fix it, they didnt even mention possibly moving us to a different room, not even a free breakfast. This was disappointing and not great customer service.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every things was ok :) en the people was very friendly
Stayed 1 night in Jul 2019

6/10 Okay

Peaches, Manchester

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very great location to the metro and shops, restaurants and bank.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel Hector for 2 nights with my family, 2 adults and a 14 year old child. Restaurants and metro were nearby. Staff that checked us in was nice. The photos of exterior building and bedrooms on the website looked nice. But, the room we stayed was nothing like the photos. It was in poor condition, carpet was old and dirty, the bathroom was outdated and tiny. Nothing like the pictures the hotel presented in their website. Very disappointed with our stay. We were a family of 3 people and we can barely move around in the room. And they knew we are a family 2 adults and a 14 year old daughter. A helpful tip if you book and will book this hotel. When you get there, do request to see the room and bathroom first before you commit to the room. And make sure you get the room they present on the website. Apparently, the room we stayed at Hotel Hector was not featured in their website. Or, I would have thought twice booking this hotel. Again, I was not happy at all...
Stayed 2 nights in Jul 2019

6/10 Okay

Zeev

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Pathetic Attitude to Un-Welome you
The Receptionist had an attitude that the customer is at fault for all shortcomings. When asked for second room key (two guest paying) he blames the "other guests" for losing the keys, and when asked for a fan in the room he "explained" to us (at 40 degrees Celsius) that the "other guests" steal them. Having a tinny room at the 4th floor without elevator (works well as a sauna) gave us enough time to think of our collective fault as a paying non-returning customers.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Great hotel location. Highly recommend.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
Just got back after a long weekend stay in this hotel. Its not really a hotel , more like a guest house with rooms converted into bedrooms in a tenement. Pictures on website are not particularly accurate. Bedrooms are an adequate small size for a weekend stay, fixtures and furnishings falling apart, no air con and on opening the window part of the window seal came off in my hand. Bathroom is tiny and rather tired looking and a little dirty, definitely needs mold removing from shower tray and tiles. Our bedroom on the 4th floor overlooked the court yard( this is closed to guests late evening) but is open to either hotel owner/ staff and their guests. The noise from them until nearly 2 am in the morning one evening was not appreciated and very inconsiderate. We only saw housekeeper/ cleaner when we were getting ready to check out..perhaps they struggled with the steep 4 flights of stairs too. Having said all these the hotel is in a good location, 5 minute walk to Moulin Rouge and very good for metro and bus stops, both within a couple of minutes walk. Also it is cheaper than a lot of other hotels in the vicinity ...but it is a case of you get what you pay for. I wouldn't stay here again but it was adequate as a base for the weekend. If you do decide to book here i would ask for a lower floor room and dont bother with the breakfast its very basic and there are plenty of nearby cafes with far better breakfasts.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was in the middle of a record breaking heat wave and all I could get for the heat was one small fan to accommodate two adults.
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel was clean and tidy The staff helpful I would definitely stay here again and recommend to others
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
BEWARE OF THIS HOTEL there was no water (none!) in my room on night one. the hotel staff left the key IN MY DOOR for more than 18 hours ... allowing anyone to come or go into my room. no one ever came looking for the keys! communication with hotel was impossible as the front desk guy is simply a yes man. i asked to speak with the manager several times and was always told he would be in “tomorrow” but when i went to speak with the manager the next day he was “on a business trip”. manager would not respond to any of my emails requesting communication. i left 4 nights early because i didn’t feel like i was safe or my belongings were safe. the front desk guy called me at 10:35 that morning to ensure i was out of the room. i had paid for that night too. i requested a refund for the nights that i was not staying because of safety concerns and i heard nothing back from numerous attempts to communicate with manager. i am a solo female traveller and safety is a serious concern. i don’t think my request was out of line.
Stayed 11 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
This hotel was in a very old building, which was quaint. However the carpets and bathroom floors were dirty. There is no air conditioning, so the window had to be open, but it was very loud out on the street. The staff was very friendly and helpful. They let us keep our luggage there after checkout so that we could explore the city more without lugging our bags around.
Stayed 2 nights in Jul 2019

2/10 Terrible

Javier, North Carolina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t cleaned, to small and the bathroom really really bad!!!
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no air flow or ventilation. With the window wide open we got no breeze and the room was too hot to sleep until about 4 am. Not that you could've slept anyways because the bar across the street is SO LOUD its sounds like you're in the bar from your room. There was so much noise from 9pm to 3am that was impossible to drown out. So as long as you don't plan on getting any sleep the only other issue was the cleanliness of the room. The floor looked very dirty and the room smelled due to the lack of ventilation. Extremely disappointed with our stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was on the fourth floor and there is no lift, just a spiral staircase and no assistance - thank goodness i just had a backpack. The property is just a Paris tenement with all the floors adapted into five bedrooms. The conversion as tried hard but my room had a rusty bathroom threshold, windows that were hard to operate (likely broken as a bolt had been added to the glazing units). Doors not self-locking so there's a risk of going out and leaving it open. Good location (metro 2 & 13 is close and plenty of local bars & food). Unattended at night may worry some.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly receptionist, very helpful. Nice little breakfast room, well appointed with nice goodies to eat. Only negative (difficult to fix up...) stairs very narrow and no lift. We were glad to be on the 2nd floor.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Staff nice and helping. But no a/c or elevator, which is ok for people below 65.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel, it’s closeby everything including metro station, lots of restaurants and also a short walk to moulin rouge and a 15 min walk to sacre couer. There is a lovely garden you can use as well to have some coffee or tea which is available to you during the day. Breakfast is very simple, just croissants and jam + coffee and tea. (€6) Only downside for us was the stairs, we were on the top floor and there isn’t a lift. We dreaded going back to the hotel just because of that xD
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Great location. Thin walls though for when the street or stairwell was noisy.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very cramped bathroom and shower: small room too. Comfy bed. Tea:coffee basic. WiFi good.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the guy at the front desk a lot. I think his name is Karvin. He was very nice and helpful. There is no elevator and my bag was heavy from 3 weeks of travel.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel. The staff were very nice, and helpful. We enjoyed our stay. The only issue we had was noise. We were close to the main entrance and, on out first night, people seemed to be coming in at all times during the night, speaking loudly in a variety of languages. The second night, a Sunday night, was much better. The bed was comfortable and the bathroom was a good size and nice and bright.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel súper chiquito, habitaciones súper pequeñas pero limpias y en buen estado, lo mejor del hotel es su ubicacion, está a 2 min de la estación del tren una de las principales y tiene muchos lugares cerca de interés y para comer! Estoy muy satisfecha con mi elección
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Room need improve! Is not bad but need more. Hotel is close to many restaurants and Moulin Rouge!
Stayed 1 night in May 2019

8/10 Good

R, santa clarita, us

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location it was close to many points of interest
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
Good location, decent WiFi and a friendly reception but the over all cleanliness of the room really let this establishment down, especially in the bathroom. Towels were not changed once over a three night stay and the toilet had seemingly been untouched for weeks. No breakfast service being offered at the time we arrived despite it being included in the booking. Bedding options were limited and mattress had a plastic sheet making it difficult to sleep.
Stayed 3 nights in Apr 2019