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Reviews of Mama Shelter Paris La Défense

3 out of 5
Mama Shelter Paris La Défense
10 Rue Jean Jaures, Puteaux

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 106 reviews" "
Rating 8 - Good. 25 out of 106 reviews" "
Rating 6 - Okay. 6 out of 106 reviews" "
Rating 4 - Poor. 3 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff are great. Easy access to La Defence and Puteaux. A bit of a maze inside, but access to the rooms and reception is good.
Stayed 1 night in Oct 2023

10/10 Excellent

Chen

Stayed 2 nights in Sep 2023

10/10 Excellent

Solange, beirut central district

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are really helpful and welcoming. The hotel is clean and very nice, rooms are clean and space of the room is totally fine. Very convenient and the area is nice. There is no water kettle nor coffee machine in the room but other than that all is perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan, TORONTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2023
Response from Rindra on 19 Aug,2023
Hello Jonathan !Mama La Défense's team would like to thank you personally for this super score you put about your last stay Come to visit us again soon !MamaYOU

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant , and we would like to give a special mention to the excellent check in staff , Gracias Diego !!
Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a very modern, cool, high tech, super comfortable and clean place. The hotel is in the financial district, so not much in the area to walk to, but a quick 5 min walk to the Metro, Esplanade de La Defense. We were able to purchase T tickets to get to Paris in 20 minutes. It’s the cheapest way to travel. Staff were all so friendly and helpful. I recommend the Penthouse restaurant. The food was fantastic and if you book after 10pm you have a beautiful view of the Eiffel Tower.
Stayed 5 nights in Jul 2023

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Really quirky which we loved… however nowhere was it made clear that they would need an extra 100€ deposit so this caused an issue as we had to move some money into the right account with our bank which was inconvenient at 11pm
Stayed 2 nights in Jul 2023

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a young atmosphere, yet the staff is very friendly and proactively helpful. Don’t forget to explore Paris if you get caugt in playing the many retro arcade games in the reception!
Stayed 2 nights in Apr 2023

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities
Not a restful stay
Over the top design, friendly staff, decent location for La Defence which is a 30 minute walk. Hotel website stated diner open from 7pm for dinner all days. However, it was closed and staff did not seem to understand timings. Was a Sunday and nothing around so had to take a metro for food as did not want to try their fine dining experience at very high prices. TV in room did not work Room being serviced or rearranged until midnight next door created a lot of noise as wall are paper thin ans actually move when next door is closed. Room was too hot and stuffy and there is no other ventilation in the room. AC was an enigma as no temperature given. I woke at 01:30 in morning and called reception who told me I could come done for a tutorial on how to work the AC. I did and they told me to increase the AC to make it cooler. Ridiculous and it made no difference after standing in my shorts barefoot in the hotel reception. Eco is great but a bar of soap for hair and body ? I decided not to take breakfast as I did not want further disappointment.
Stayed 1 night in Mar 2023

10/10 Excellent

AMAC

Stayed 1 night in Jan 2023

4/10 Poor

Olga

Travelled with family
Disliked: Staff & service
Good day! everything was fine, but then the hotel wrote off 130 euros more than it should have, I wrote a letter about this, but no one answered me within 2 days.
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues
Stayed 1 night in Oct 2022

10/10 Excellent

Aykhan

Stayed 4 nights in Sep 2022

10/10 Excellent

Fausto, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from restaurant from 14 floor
Stayed 2 nights in Sep 2022

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Rania

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this pet friendly hotel. The staff is kind, very welcoming, responsive. Rooms are very comfortable. Will definitely book again!
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip, but not perfect for family stay. No kettle provided.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jason, San Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to metro. Nice pizza shop across the way. Super friendly and helpful staff. The penthouse was great.
Stayed 7 nights in Jul 2022

10/10 Excellent

Moheit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Nicolas

Stayed 2 nights in Jun 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was one of kind , from the entryway, lobby, and all the way to the interesting decorations in the rooms.
Stayed 4 nights in Jun 2022

10/10 Excellent

Gregory

Stayed 1 night in Jun 2022

10/10 Excellent

DR Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, perfect security, quick elevators and excellent roof restaurant
Stayed 3 nights in Jun 2022

10/10 Excellent

Kebba

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jun 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco hotels working at their best
A good find and happy I stayed there. Well trained and caring staff, a genuine pleasure.
Stayed 1 night in Jun 2022

10/10 Excellent

Derell Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and clean. amazing experience. best hotel
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
1 nuit au 6ème étage - face ascenseurs
Durée du séjour: 1 nuit Motif: déplacement professionnel Chambre de taille correcte, très bonne literie, sanitaires propres. Localisation de la chambre: à proximité des ascenseurs mais peu de bruits. En revanche, fuite d'eau au plafond, au dessus de la douche. Toute la nuit, les gouttes sont tombés: bruit désagréable.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo hotel, curato e molto particolare. I ragazzi sono tutti gentili e disponibili. La stanza è molto bella e nuova, con materasso comodo e topper! Hanno una filosofia ecologica, per tanto, per esempio, ci sono solo piccole saponette in bagno e basta. Gli asciugamani vengono cambiati se lasciati sul pavimento (non forniscono ciabatte di cortesia). La métro è abbastanza vicina, ed è attiva fino all’ una di notte in una zona molto tranquilla. La mia esperienza è stata favolosa e lo consiglio vivamente!!

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil, la disponibilité et la gentillesse du personnel est incomparable ! J'y reviendrai.
Stayed 8 nights in Dec 2023
Response from Rindra on 9 Jan,2024
Hello Raphael et un grand merci pour votre retour :)Au plaisir de vous accueillir de nouveau!Mama YOU

4/10 Poor

Athanasios

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
H2O
The mini bar was empty! Not even one bottle of water! The safe was locked and the technician absent to unlock it! I arrived at 21:30 after a long journey and I called the reception for some water so they told me I have to go to the bar or reception to take a bottle …the reception was run out of water!
Stayed 3 nights in Dec 2023

10/10 Excellent

Aslam

Stayed 3 nights in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Vraiment parfait
Stayed 1 night in Dec 2023
Response from Rindra on 9 Jan,2024
Merci Gregory pour ce retour sans fausses notes A très bientôt de nouveau chez Mama!Mama YOU

8/10 Good

uta

Liked: Cleanliness, staff & service

8/10 Good

LAETITIA

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

régine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Michel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

PATRICK

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Lobke

Stayed 1 night in Aug 2023
Response from Rindra on 19 Aug,2023
Hello Lobke !Thank you for taking the time to leave us such a nice score !!Don't hesitate to contact our team anytime you need, so we can put every effort to make your stay perfect next time you come MamaYOU

10/10 Excellent

Marine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel incroyable une belle vu sur la Tour Eiffel une literie confortable, des personnels incroyables ont n’a bien été accueillis
Stayed 1 night in Jul 2023

8/10 Good

Eunju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다
일단 숙소가 너무 깨끗했습니다 조식은 매우 만족 스러웠습니다 조식을 먹는 레스토랑의 위치가 좋아 에펠탑과 개선문이 보입니다. 다만 창문이 열리지 않아서 조금 답답한거 빼고는 매우 만족 스러웠습니다
Stayed 2 nights in Jun 2023

8/10 Good

Florine

Liked: Cleanliness, property conditions & facilities
Bien
Bon emplacement. Peu de service dans la chambre.
Stayed 1 night in Jul 2023

10/10 Excellent

EIJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staffs.
Stayed 3 nights in Jul 2023

8/10 Good

Cédric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
réclamation
j'ai réservé début d'année une chambre et j'ai voulu l'annuler la veille ou le jour même suite aux grèves, n'ayant pu me déplacer à Paris. J'ai donc annulé et payé l'hôtel et aucun geste commercial n'a été fait.... très déçu
Stayed 1 night in Jul 2023

8/10 Good

Manuel

Stayed 2 nights in Jul 2023

6/10 Okay

SANDRINE

Stayed 1 night in Jun 2023