Hotels in Park Santiago

"The room was clean and cozy, which made for a comfortable stay. However, there were several issues that brought the overall experience down. The bar was out of many basic ingredients, so drink options were very limited—mostly just shots. The grab-and-go snack and drink area was convenient, but prices were extremely high. Parking didn’t feel secure, and the pool area was honestly a bit concerning in terms of cleanliness and upkeep. One unusual feature was the use of a robot to deliver food; unfortunately, it ran into a small child, which is something a human staff member likely would have avoided. Service at the front desk could also use improvement. Staff prioritized phone calls over guests physically waiting at the counter, which felt frustrating. In-person guests should take priority, as callers can be placed on hold briefly. Overall, I’d rate this stay around 3 to 4 stars—some positives, but definitely room for improvement."

"Very basic - Motel 6-type - amenities and furnishings. Construction noise (on the street) into the early morning hours; no internet connectivity (it would work for half a minute then go out) - they told us it was scheduled, but according to the notices, it was for the next day. They told me if I showed up at the front desk the next morning before 7:00 am, I could pay for an additional day of parking. Was not available. Made several calls to front desk and was either told they would call me back and never did, or left me on hold for very long periods. We will not go back. "

"Didn’t try them out but they looked fine "

"Very clean property. Everyone we came in contact with was very friendly. The room was nice but not really spacious. Enough room for two people but I think if you had anymore in their standard two Queen room, it would be very cramped. Definitely would stay again, very close to walk in entrance to Disneyland. No breakfast included and parking is very tight but they have valet parking on site 24 hours a day. "

"Room is clean property is nice garden around pool so sweet staff are helpful Air conditioners could be updated or cleaned they are very noisy but worked "

"Shower pressure was terrible.. otherwise everything else was good, food is great, parking is expensive "

"Clean room with an incredible view, beautiful hotel. Thank you"

"Close to disneyland"

"The lobby was cute. They have a princess story time, nice place to sit. The bar was nice had tv to watch some games. The grounds were nice and clean. The coffee shop was great! The arcade was fun. We had the buffet it was a typical hotel buffet. It was ok. 80.00 fo"