6/10 Okay
Peter
Travelled with partner
3 Jul,2023
Liked: Cleanliness, property conditions & facilities
The property was good but the description of amenities included 'Laundry' and a picture of the room with a washing machine. However we were assigned a room without a washer and told there was no washer available. We picked this room, even with all the inconvenience of having to check in and park about a half mile away because we wanted to have a washing machine. Their only option for us - they did not offer an outside laundry service - was to give them our laundry and they would wash it in their facilities along with their hotel laundry. Couldn't guarantee a time for return of laundry and couldn't describe how they would find our laundry in the completed hotel wash. I contacted your virtual agaent, Ryan, who insisted I needed to send him a screen shot of your website with the listing. After an hour he ended the session. I have a copy of your listing, as of today, with Laundry listed as an Amenity. If you want me to send this to you, give me an email address, and then please compensate us for the inaccuracy and our inconvenience.
Peter
Stayed 2 nights in Jun 2023