Hotels near Payne's Valley Golf Course

"When we arrived, it took quite some time at the external gate before we were acknowledged and granted entry into the neighborhood. At check-in, the staff realized that although there were four of us, we were staying separately but as part of the same group. We were surprised that we were placed in different buildings, especially since the resort did not appear to be close to full capacity and out of the rooms we booked, only one of us had a neighbor…On a positive note, the concierge desk was excellent…the older gentleman and the red-haired young lady were both warm, friendly, and very helpful. Unfortunately, our first night, one of us had neighbors. Our attempt at sleep (it was midnight) was disrupted by extremely loud neighbors in one of the units. Security was called, but the noise continued, and the next day, we did let them know. They did accommodate us and we ultimately had to move to a different room. Additionally, at check in, two of us had expressed interest in a lake view, but we were not offered any upgrade options, even at an additional cost. We are accustomed to staying at another resort in the area where the staff is consistently kind and accommodating, so we feel the check-in team here could benefit from improved hospitality and customer service training. Hearing requests and even just acknowledging them and declining would have been better than being ignored. The room itself was very clean. The units without a view were smaller but adequate for sleeping. "

"Room was clean but ac had some issues until we notified staff. It was fixed right away. Room had no clock. No lotion but had a used hair conditioner along with new shampoo. Nothing to stir coffee that's avaliable in room which tasted awful. Buffet had lots of choices but poor choices for diabetic people. Also those eggs looked awful. Looked like they were powered eggs. We loved the pool and hot tub area although needs some updating/painting. Would be nice if there were make up wipes avaliable. "

"Staff was amazing! Place was amazing. "

"The Absolute BEST place to lodge while in the area. Everything was perfect!"

"The pool and outdoor games are terrific for children. We were in unit twelve , which was in terrible condition. The staff was very helpful and responsive and said they will be remodeling that building soon."

"Staff was super friendly and went above and beyond to make our stay memorable for our anniversary!"

"Great location. Was in town for a Convention Downtown so didn’t have much time to explore the property, but everything was clean and nice. "

"Everything was clean and perfect"