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"Room was very clean and spacious! The property itself is classic. The staff was a bit difficult we would get different information from different staff. They also weren’t very friendly at the restaurant Le Bristol. We had dinner and breakfast there. Dinner was ok. When they asked if we would like to see the wine menu we said “yes we would like to look at it” and the waitress rolled her eyes. The food I would say is average. My husband dish was very dry and lacked flavor. Breakfast was also average and to be honest for the price you pay a big let down. The options are limited and wasn’t anything special. Not likely to stay again. "

"Das Hotel hat uns sehr positiv überrascht. Man bezahlt etwas mehr als anderswo, bekommt allerdings auch etwas dafür. Unser Zimmer mit Blick auf den Rhein hat uns sehr gut gefallen, es war sehr gut ausgestattet, sehr sauber und auch ruhig, wenn nicht gerade auf dem Flur von anderen Gästen die Türen laut geknallt werden. Im Hotel wurden gerade Zimmer in einem anderen Flur renoviert, das hat nicht gestört. (Vor dem Fahrstuhl lag diverses Baumaterial herum.) Das Schwimmbecken hat uns sehr gut gefallen, es war ausreichend groß und es gab genügend Liegen dort. Am Frühstücksbuffet hatten wir wirklich überhaupt nichts auszusetzen, es war sehr reichhaltig und sehr vielfältig. Beim Frühstück und auch sonst immer war das Personal immer sehr freundlich und hilfsbereit. Wir kommen sehr gerne wieder."

"We were given an upgrade and the room was very nice, although the cost was very high at £180+ , which we assumed was due to the time of year. It was part of an 8 day trip which included 5 hotels and this was almost double the cost of the other, good quality hotels. The hotel and amenities are excellent and I would have awarded a higher rating for the ambience……however we were very disappointed with the set meal at £69 per head. We had invited my husbands mother to join us and felt that it wasn’t value for money. The bar was suffering from staff sickness and service was slow…..but the head barman was very good and apologetic for any inconvenience. Overall a very nice hotel, but expensive."