Hotels near Penn Square Mall

"The corridors smelt of clogged drains"

"Bar was great"

"If you just need something for a night or two, it’s pretty convenient close enough to the medical building . This last trip to the hotel the guy behind the counter’s name is Alex, etc. sweetheart. He remembered my name. As far as the free breakfast, I need to get a couple steps up on that one"

"Staff was friendly. "

"the room was clean. you have 2 pools. 3 bars in the resort. you have food in walking distance. friendly staff ..i been there multiple of times that it doesn't feel like a resort. it feels like i'm visiting family."

"Very nice place and the breakfast was amazing!"

"I was super impressed with this property upon first impression, very spacious room with updates / appeared to be renovated recently. I wouldn't be able to stay again primarily due to how loud the air conditioner was. I travel for work and have stayed in many hotels and this was the worse I've ever dealt with. Additionally, my TV didn't work, brand new, but seemed never to be setup. No option to login to apps without signing into TV with Samsung account, no live TV, nothing would load. The lady at the front desk was very willing to help. Seemed to be the acting bartender and server which she informed me at check in that there was nobody there and to place order with her if needed. When called about the TV issue, she came to my room to troubleshoot and eventually brought me a new TV and swapped them out. It was frustrating and not something I wanted to deal with after a long day of work and travel. Management seemed to be lacking."

"First of all, I specifically booked this room at $280 per night because the Expedia listing advertised an off-leash dog area. The second photo especially made it appear as though there was a grassy area where dogs could safely roam, and the wording in the description strongly implied the same. That ended up being completely misleading. Another reason we booked was because the hotel stated the restaurant was open until 11 PM. However, when we arrived, they were only serving drinks and no food, which was extremely disappointing after a long day of traveling. The sheets and pillows were honestly some of the worst I’ve ever experienced at a hotel — especially at this price point. For what they charge, the bedding quality felt cheap and uncomfortable, which was honestly insulting considering the nightly rate. To make matters worse, the fridge in the room did not work, so my medication that required refrigeration was not stored at a safe temperature overnight. Because there was no proper dog walking area as advertised, I had to walk my dog on the street, where he ended up getting bitten by another dog. That alone completely ruined the experience for me. Overall, this place felt like one big overpriced catfish. I also asked multiple times to speak with a manager and requested a callback, but nobody ever followed up with me. I would absolutely never stay at this hotel again."

"The staff was friendly and helpful. The property itself needs an upgrade. Appeared very used, wallpaper peeling, drawers that wouldn’t close, etc. not the usual standard of a Hampton."